Criswell Acura Audi
Annapolis, MD
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674 Reviews of Criswell Acura Audi
Criswell Audi is an excellent, full-service dealership. I brought my car in for service and all of my questions and concerned were addressed and discussed with me very timely. Their staff is knowledgeable an brought my car in for service and all of my questions and concerned were addressed and discussed with me very timely. Their staff is knowledgeable and friendly! Amazing experience! More
I know that when I bring my car to Dick, I will be treated respectfully, I will not be taken advantage of, and I know only the service/repairs that are needed will be done. There will be no padding o treated respectfully, I will not be taken advantage of, and I know only the service/repairs that are needed will be done. There will be no padding of the bill with unwarranted items. Basically I trust Dick to take care of my car. More
Excellent customer service by Dick Schiavone in the Services Dept. He was extremely knowledgeable and informative! I will definitely bring my car back to Criswell Audi for any maintenance concerns! Jam Services Dept. He was extremely knowledgeable and informative! I will definitely bring my car back to Criswell Audi for any maintenance concerns! Jamie Davis in the Parts department was really helpful when I needed to purchase accessories for my car. Thank you Criswell Audi and keep up the great work! More
Im very satissfied with friendliness and knowledge of the service advisor and the mechanic. However I was a little upset when nobody called when the part came in. I was told that I will receive a call wh the service advisor and the mechanic. However I was a little upset when nobody called when the part came in. I was told that I will receive a call when the part came in and after waiting for over a week I called the parts department myself and was told that the part has been in for a couple of days. I've been to a few audi dealerships and Criswell is so far on top of the list. More
This is the third Audi purchased from Criswell, and I have had nothing but a great experience from their sales and service department. I will contine to buy from them when I want another Audi. have had nothing but a great experience from their sales and service department. I will contine to buy from them when I want another Audi. More
Your dealership made it possible for me to bring my car in on a weekend, which I have never had any other dealership do before, and early in the morning as well. As I have to come from over an hour away, t in on a weekend, which I have never had any other dealership do before, and early in the morning as well. As I have to come from over an hour away, this was essential and highly appreciated. When I got there, you had everyone ready to take my car, the service was fast, and the hot coffee delicious (it rarely is). But especially, your staff made me feel welcome and listened to my few questions on my still quite new car with patience. And even though it was my car's first routine maintenance, I noticed that the car ran smoother. Thank you. More
Excellent: service, customer relations, and financial efforts. We saw the car, learned all about it, including warranty, and greatly look forward to enjoying it. Many thanks to Crissfield Audi! efforts. We saw the car, learned all about it, including warranty, and greatly look forward to enjoying it. Many thanks to Crissfield Audi! More
Please Put Mr. Dick Schiavone on your Hall of Fame Board. The man is amazing with customers and have a wonderful sense of humor. Thank you and please take good care of him. Best, (Nghiem) Sun and Gerard B The man is amazing with customers and have a wonderful sense of humor. Thank you and please take good care of him. Best, (Nghiem) Sun and Gerard Boismain. More
This is my first Audi experience. Vance, Alan and Dave was very professional and informative. (Great Customer Service) Overall my experience was smooth and pleasant. I would definitely recommend Criswel was very professional and informative. (Great Customer Service) Overall my experience was smooth and pleasant. I would definitely recommend Criswell Audi. Dimples More
The entire staff was very helpful form the first call. Mr. Schiavone was extremely helpful through the water damage diagnostics, the insurance claim and keeping me informed about parts and final repairs. Mr. Schiavone was extremely helpful through the water damage diagnostics, the insurance claim and keeping me informed about parts and final repairs. More