Criswell Acura Audi
Annapolis, MD
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674 Reviews of Criswell Acura Audi
Service Employees at Audi are great....fast and quick service is what you will always get. Ever since I moved to Annapolis, Michael Lynn has always been there for me and my Audi A6 service is what you will always get. Ever since I moved to Annapolis, Michael Lynn has always been there for me and my Audi A6 More
My husband and I were not looking forward to the long drive, however, once we arrived Dwayne honestly made it a wonderful experience. Very grateful! drive, however, once we arrived Dwayne honestly made it a wonderful experience. Very grateful! More
Al sold me my Acura 10 years ago and wanted to work with this dealer again as I have always received excellent customer service. Everyone I interacted with during my experience were friendly and knew their this dealer again as I have always received excellent customer service. Everyone I interacted with during my experience were friendly and knew their product. More
I bought a loaner with a few thousand miles on it and Alan and Tim gave me a great price and were wonderful to work with. Tim was very respectful and professional. He found me a car that met my needs. Alan and Tim gave me a great price and were wonderful to work with. Tim was very respectful and professional. He found me a car that met my needs. He was genuinely interested in making sure I was sufficiently knowledgeable about the car. Alan worked diligently to ensure that my car was ready in a timely manner. The entire experience was very nice - they took such good care of me! More
Recently decided to trade my current Audi purchased from Adam Elfand at Criswell Audi a little over two years ago and could not be more pleased with the purchase of my new 2013. Adam does a great job field Adam Elfand at Criswell Audi a little over two years ago and could not be more pleased with the purchase of my new 2013. Adam does a great job fielding questions, is very knowledgeable about his product and makes sure the deal works for both parties. It is always a pleasure doing business with Criswell Audi. More
Recently had Criswell perform the 25k mile service on my S5 and just wanted to report how pleased I am with the continuing quality of service and attention to detail Criswell provides. Ray always greets me S5 and just wanted to report how pleased I am with the continuing quality of service and attention to detail Criswell provides. Ray always greets me with a smile, keeps in contact at least once or twice a day updating me on status and gets me in and out with zero hassle. How often do you look forward to taking your car in for scheduled maintenance? Amazing! More
Alan was the best ! when we had Meg for our sale person ,she was not helpful at all ,and Alan step in and made our buying a car great experience . He made appointment with me just to show how every ,she was not helpful at all ,and Alan step in and made our buying a car great experience . He made appointment with me just to show how everything works on my car I feel Allen goes the extra mile making sure everyone that comes in to the dealership is treated like family. Thank you , John and Diane Dempsey More
Audi service is horrible. I bought new a Q7 TDI and a Q5 for my wife. First the Audi dealer overfills the oil in the Q7 causing all kinds of problems and would not fix them because the car was just out of for my wife. First the Audi dealer overfills the oil in the Q7 causing all kinds of problems and would not fix them because the car was just out of warranty. Then my coolant in the Q5 starts leaking all over the garage and they say it won’t be fixed under warranty because the leak could be caused from an “outside influence”. I called Audi America who says “sorry” nothing we can do…. Such a shame as I really loved the Q7 and thought I could get more than 70k miles out of it. FYI- Criswell in Annapolis was the dealer. More
I came to Criswell not sure what I was in the market for. Mark was very friendly and showed me a few different vehicles and ultimately helped me narrow down what I was looking for. Car shopping can be a very Mark was very friendly and showed me a few different vehicles and ultimately helped me narrow down what I was looking for. Car shopping can be a very daunting experience and I greatly appreciated all of Mark's help. He provided me with lots of facts about the Acura's I was looking at and was never pushy. After working with over a dozen different car dealerships recently, I can say hands down Criswell (and specifically Mark) were the easiest to work with. More