Crestmont Hyundai

I was having a problem with my navigation system. Brendan flynn advised me that my software needed an update.i was told it was 5 or 6 hour update. I wasn't offered a loaner so I had to make an appt Brendan flynn advised me that my software needed an update.i was told it was 5 or 6 hour update. I wasn't offered a loaner so I had to make an appt. for the next week. mr flynn says a loaner would be available for me then. the date of my appt, I was waited on by Jeff Russ. mr russ says there wasn't a loaner available. mr russ arranged for to be taken home, and when my car was ready I would be picked up.i wasn't home an hour when valet knocked on my door and says my car was ready. when I get to cresmont I was told the update wasn't needed because it had updated automatically in October.im trying to get some clarity of why I was told I needed update in the first place. mr flynn was now at the service desk along with mr russ, so I know he has a full scope of the whole situation.but instead of he and mr russ saying their were errors made they tried to give a snow job.mr Flynn never explained what happened to the car that was to be loaned. mr russ never explained why he didn't check my software before he said I needed and up date. mr russ tells me well basically you bought a $100,000 spaceship their will be problems, I hope he doesn't think that placate me.all either one of them had to say was mistakes were made. I still would have been perturbed, but that is better than the xx . More

It was a truly wonderful experience dealing with Crestmont Hyundai. There was never any pressure at any time and the time between walk-in and walk-out with a new car was under two hours - great peop Crestmont Hyundai. There was never any pressure at any time and the time between walk-in and walk-out with a new car was under two hours - great people to do business with. More

I always have great service when I bring in my car. The employees are very helpful and courteous. The employees are very helpful and courteous. More

Please listen carefully to what your customer is saying to you. Details are important so the customer doesn't have to return to have a repair finished. Otherwise your good. to you. Details are important so the customer doesn't have to return to have a repair finished. Otherwise your good. More

Prompt and friendly service! Always willing to help! Appointments are always as described and punctual. Always willing to help! Appointments are always as described and punctual. More

My dad and I had a wonderful experience. They worked with us on every number being crunched. They were relatable and provided a comfortable environment They worked with us on every number being crunched. They were relatable and provided a comfortable environment More

Great service, great service personnel. My estimated time to complete my service was much shorter than expected. My estimated time to complete my service was much shorter than expected. More

I had a great experience at Crestmont. The dealer in my area lost their Genesis franchise, which was a good thing. Crestmont has given me hope with this brand. The dealer in my area lost their Genesis franchise, which was a good thing. Crestmont has given me hope with this brand. More

Fantastic experience from start to finish. Kate explained everything extremely well. I will recommend her to others. This was the second time working with her. I leased three years ago and pur Kate explained everything extremely well. I will recommend her to others. This was the second time working with her. I leased three years ago and purchased this time. Both were exceptional experiences. More

Clean, friendly, and knowledgeable. Good place to do business and I would recommend them to friends. Good place to do business and I would recommend them to friends. More