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Crestmont Hyundai

Brunswick, OH

4.4
4,770 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson. Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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2961 Center Road

Brunswick, OH

44212

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Showing 4,770 reviews

March 02, 2025

The oil change was quick. The headlights of my Genesis have condensation in them for the second time. When I told the guy at the service desk he said they wouldn’t photograph More

by CJ Barrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Aslan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Crestmont Hyundai responded

I am sorry you did not receive the service you expected at our service center. I am happy to hear that the oil change itself was quick, but I apologize that our service team could not resolve your problem with the headlights. I have taken the issue to our management team for review. We appreciate your feedback and want to assure you that we will do our best to ensure your issue is resolved properly and efficiently. Thank you again for your support. Nancy Crestmont Hyundai

March 02, 2025

Came in for an oil change for my Tucson. The dealership had mailed me a coupon for the service, which when I presented it to the service advisor Mike, was told “that doesn’t apply to your c More

by christopher.oconnell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Crestmont Hyundai responded

I apologize that you did not receive the level of service from us that you have come to expect. The service staff should have identified that problem with your vehicle. I apologize that it didn't happen, and I will pass your issue to the management team for review to see how we can address this issue going forward. Nancy Crestmont Hyundai

March 01, 2025

Answered our questions; gave great advice and actively listened to needs in purchasing a new car and our "wants" More

by albertnphd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

We had an extremely easy and positive car leasing experience with Ron. He was great to work with and would highly recommend him to our family and friends! Thanks Ron, we love our new Santa Fe! More

by JessaKramer
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ron Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

I took my car in for it's complimentary tire rotation and oil change. They lied about completing a tire rotation and did not inform me of a nail in my tire that was causing my tires to lose pressure. More

by kelseymt1313
Recommend Dealer
No
Employees Worked With
mike
Feb 28, 2025 -

kelseymt1313 responded

I took my car in for it's complimentary tire rotation and oil change. They lied about completing a tire rotation and did not inform me of a nail in my tire that was causing my tire to lose pressure.

February 28, 2025

Excellent! Five stars all around. This is my fourth lease car. David Gerber was exceptional! More

by gibbonsk59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gerber
February 26, 2025

Nancy was very personable, efficient, and most importantly, good at her profession!!! She and Crestmont are highly recommended. More

by kdwaits
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Taylor
February 26, 2025

I was well informed about the service needed& performed. Very pleased with how it was handled with ease. More

by Daisy625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Mulligan
February 21, 2025

Friendly customer service, timely, super clean car, overall great experience. I definitely recommend and will refer my friends More

by brinks4scots
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Boger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bolticoff
Feb 21, 2025 -

Crestmont Hyundai responded

Hey Brinks! Thank you so much for choosing Crestmont for your recent purchase! I can’t believe we managed to get the documents signed while you were in Scotland! We appreciate you coming to us, and we hope you had a safe and adventure-free drive home. Nancy Crestmont Hyundai

February 21, 2025

In and out no muss, no fuss. Will go back again when need service again More

by headmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Jewett
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