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Crestmont Hyundai

Brunswick, OH

4.4
4,770 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson. Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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2961 Center Road

Brunswick, OH

44212

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Showing 4,770 reviews

March 07, 2025

This dealership fit me into their garage for repairs before I could get into the dealership that I bought my car from. Only problem we encountered was having to wait on a critical part. Thought they did More

by RMARKS1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Crestmont Hyundai responded

Thank you for taking the time to write this review! We appreciate your positive feedback and are glad to have had the opportunity to help repair your car. We are committed to providing quality repairs and customer service. I am sorry that you have to wait for a part! We wish you the best of luck during the repair process and hope you’ll choose Crestmont Hyundai again when you’re in the market for another car! Nancy Crestmont Hyundai

March 07, 2025

Best car purchase experience I have had in a long time. Terry was incredible to work with. More

by sver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry "The Car Guy" Coggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norvell Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

I brought my Ionic 5 in for the recalls and 25k mile service. Two days later the car just died in the middle of the street. Now it's being diagnosed, we'll see but I'm sure the update killed the batter More

by orystkunka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't see the person that helped me.
March 06, 2025

This dealership was awesome! Staff were wonderful, place was immaculate and the process was extremely smooth! More

by Lettie Eve
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Crestmont Hyundai responded

Lettie, thank you for the very nice review! We enjoyed working with you too, and we thank you for choosing Crestmont Hyundai for your purchase! Enjoy! Nancy Crestmont Hyundai

March 05, 2025

Lily, Norvill, and Andre were all an absolute pleasure to work with! Would recommend them to anyone looking for a Hyundai! More

by barch.tommy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norvell Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lily and Andre - would give them both 5 stars. Lily 6 stars if possible.
Mar 06, 2025 -

Crestmont Hyundai responded

Thank you for the review. I am glad to hear that your experience here was a good one. We appreciate you taking the time to write the review. This is going to be helpful to us. That being said, I do also want to thank you for letting me know that Lily and Andrea need profiles. That will be getting done today. Thanks again, and we hope to see you again soon! Nancy Crestmont Hyundai

March 05, 2025

10 days to get a door latch fix, no loaners on a lease. Can’t drive a car that won’t lock and tosses itself in park at lights and stop signs. Lack of response from the dealership after emailing Chris Boger More

by tblueterr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Aslan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Crestmont Hyundai responded

I sincerely regret the issues you are encountering with your vehicle and would like to personally apologize. I am disappointed that we have failed to deliver excellent service. I want to reassure you that the dealership and I are committed to providing the absolute best possible service. I am bringing your review to the attention of our new service manager. Nancy Crestmont Hyundai

March 05, 2025

First maintenance on my car. All went well. Appreciate the car wash too! Thank you More

by kasa8291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
Mar 06, 2025 -

Crestmont Hyundai responded

Glad to hear that all went well with your first maintenance for your vehicle! I'm it was nice to have your car washed with all this snow! Hoping for sunshine! Nancy Crestmont Hyundai

March 04, 2025

Service department refuses to properly identify a problem with a brand new vehicle. This is the worst luxury dealership I’ve ever dealt with. More

by TB
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Crestmont Hyundai responded

I'm sorry that you're unhappy with the service you received. Please understand I'm working with our service manager to investigate your case thoroughly. I want you to be happy with the level of care and respect you receive while working with us. This is a top priority for our company. Nancy Crestmont Hyundai

March 02, 2025

I'm very thankful for the wonderful service Brenden and his team provide. They are always friendly and helpful. More

by Rada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Justin did a great job but management was tough never let a buyer walk always close a deal More

by oldeneu@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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