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Crestmont Hyundai
Brunswick, OH
4,770 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction.
Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina.
We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car!
Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson.
Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,770 reviews
March 12, 2025
10 days for a door latch and no loaners. Very poor customer service. Zero response to emails we sent. Very poor customer service. Zero response to emails we sent. More
by tblueterr
Verified Customer
March 12, 2025
Very dissatisfied with the service and response from your company your salesman was not thorough and he didn't look over the car before he sold it company your salesman was not thorough and he didn't look over the car before he sold it More
by rmholman110
March 12, 2025
Unorganized. Poorly managed, accept appointments without verifying the necessary parts are on hand. Virtually impossible to get ahold of, not even genesis custo Poorly managed, accept appointments without verifying the necessary parts are on hand. Virtually impossible to get ahold of, not even genesis customer care could get through to the service department More
by manufutbol23
Employees Worked With
March 11, 2025
All of the associates were very friendly and accommodating. I brought my Hyundai in for a recall. The waiting area was comfortable. The wait was shorter than anticipated, which was nice. Looking accommodating. I brought my Hyundai in for a recall. The waiting area was comfortable. The wait was shorter than anticipated, which was nice. Looking forward to possibly doing business with them in the future. More
by NO1ALEXIS
Employees Worked With
March 11, 2025
Had a great experience with sales consultant David Gerber and General Sales Manager Novell Todd. Working with them was easy and they were very fair. When it came time to purchase the new car a few days late and General Sales Manager Novell Todd. Working with them was easy and they were very fair. When it came time to purchase the new car a few days later, they even adjust the price and loan rate based on recent Hyundai offers. I did have a bad experience with financial manager Ed Koziol. He was very unprofessional and disrespectful to me during our interactions. He was even eating popcorn in front of me as he was explaining the various loan rates. Norvell came over and apologized profusely and then worked with me to complete the transaction. I sincerely appreciate Norvell’s help along with the professionalism of David Gerber. They more than made up for my bad experience and behavior of Ed from finance. More
by SK
Employees Worked With
Other Employees :
David Gerber. 10 stars
March 11, 2025
My visit was very pleasent they were courtious i was hoping for a car wash hoping for a car wash More
by thunderpaws516
Employees Worked With
March 09, 2025
Our sales person was Joe Yun. He was willing to please and seemed knowledgeable with all the vehicles you offered. He was willing to please and seemed knowledgeable with all the vehicles you offered. More
by mackenzee624
March 08, 2025
Everything was ordered and arrived on time. appointment was made , I arrived on time and car was done in 30-45 minutes. I am happy with everything. appointment was made , I arrived on time and car was done in 30-45 minutes. I am happy with everything. More
by JAYSJACKETS
March 08, 2025
Pleasant dealer with nice salesman. Not pushy. But the process for getting a proposal and then a contract took WAY too long. Got bottlenecked by manager who also determined trade-in val Not pushy. But the process for getting a proposal and then a contract took WAY too long. Got bottlenecked by manager who also determined trade-in value and paperwork for ALL salesman. More
by joannejohnson
March 08, 2025
Convenient Was very good with loaning the vehicle to test drive and keep overnight. Was a great experience. test drive and keep overnight. Was a great experience. More
by jackson.david1337
