Crestmont Hyundai

I went to Crestmont Hyundai looking to either purchas or lease a car since my lease was almost up. The sales team was extremely friendly and helpful. Victor was the salesman who assisted me and he made my e lease a car since my lease was almost up. The sales team was extremely friendly and helpful. Victor was the salesman who assisted me and he made my experience enjoyable and easy!I told him what I was wanting to do and he laid out several options for me. He was very patient with me and was very knowledgable about all of the cars. He was able to help me get a car that was in my price range and better than any car I thought I could have afforded! My Elantra is GREAT and I love it! I recommend Victor and Crestmont Hyundai to all of my friends. GREAT CUSTOMER SERVICE! More

Great experience over all. Victor was very professional, not pushy, and seemed to be working with our best interest in mind. He thought outside the box to help us get the car we wanted. We will always wor not pushy, and seemed to be working with our best interest in mind. He thought outside the box to help us get the car we wanted. We will always work with Victor on all our future car purchases. More

I went looking for a car and Victor Vilchez listen to me and showed me only what I asked for. since then the service has been great. and showed me only what I asked for. since then the service has been great. More

The salesman Carl was great! I'm from Pittsburgh and he even drove my "new" car out here and drove my trade back saving me from all that driving! even drove my "new" car out here and drove my trade back saving me from all that driving! More

Within the last couple of years, my wife & I have each purchased automobiles from Victor Vilchez, the top salesman at Cestmont Hyundai. He has been outstanding in every respect. He is an excellent each purchased automobiles from Victor Vilchez, the top salesman at Cestmont Hyundai. He has been outstanding in every respect. He is an excellent listener and provided valuable advice on our selection of vehicles. In both instances, he smoothed the way through the sometimes painful processes of negotiation, financing & delivery. Moreover, Victor's good service has continued long after we picked up our new cars. He's always willing to help with any question or problem. Crestmont Hyundai's sales department is honest and straightforward. They don't waste potential customers' time with the posturing & other foolishness which, unfortunately, is the usual game at many dealerships. And we've had a positive experience with their service department. More

The salesman gave me a story about a new trade that was coming in. "Low mileage Elantra, come back in when it is back from the shop." Quoted a reasonable price. When I returned to see it, it turned out to coming in. "Low mileage Elantra, come back in when it is back from the shop." Quoted a reasonable price. When I returned to see it, it turned out to be a little Accent. Not at all the quality of car stated earlier. Disappointed family. I went on to look at a bigger XG350. Nice looking car, all cleaned and polished. After they showed me some papers telling me how much they had done to it, and after negotiating a bit, having them tell me how much they were going to lose by selling it to me for the price Edmunds says is the average dealer retail price for that vehicle, with that mileage, in excellent condition, I agreed to get it if it passed my mechanics inspection. Enter the lovely sales manager Mark Embly who proceeded to lectured me on how it was in great condition, and didn't need an inspection, and that I better not take it to my trusted mechanic only to return and tell him that I wanted a better price. He was totally pushy and pompous, to the point where my young daughter commented on his rude behavior later. I supposedly had to agree to buy it if I took it out for the inspection. Also, they asked for a deposit. The next day when I came back to take the car for my mechanics "blessing" as Mr. Embly called it, I found that they had cleared the check engine light that had been on the day before, and wiped all traces of it off the computer so that it could not be checked. My mechanic found thousands of dollars of other items that would need to be repaired or replaced, and also a very expensive list of required maintenance items that had not been done ($600 timing belt, etc.). All this and still an unexplained check engine light that could not be diagnosed anymore. Needless to say I walked away, time wasted. Mr Embly would not even come over to talk with me when I returned to tell him the results of the inspection. Clearly he had been caught and would just wait it out until a sucker walked in and would be bullied into not having the car looked at by an independent party. I would avoid the used car experience from them at all costs. It was clear in the end that I was being lied to consistently throughout the whole process. Throw in a little attempted bullying by the sales manager, and you have a wonderful Crestmont experience (not). More

I was very impressed with the service that I received from this dealership and most importantly from the sales rep that I dealt with. His name was Jay. He was very good at his job and a true professional from this dealership and most importantly from the sales rep that I dealt with. His name was Jay. He was very good at his job and a true professional. I was treated very well by him as he worked with me to help me find exactly what I wanted and was looking for. He spent alot of time with me showing me in great detail everything that I needed for a comfortable, dependable new ride. I was nervous as a female who was a little bit afraid of being taken advantage of but Jay made it a very smooth process and I walked away very happy with the whole experience. I will definitely be back again! I love my new ride! Thank You!! More

I have 5 stars for Crestmont Hyundai and my salesman, Mike Bell. I've leased 2 Sonatas in 2 years and go back because I always feel welcome and my business is appreciated. Service scheduling online 24/7 Mike Bell. I've leased 2 Sonatas in 2 years and go back because I always feel welcome and my business is appreciated. Service scheduling online 24/7 is a breeze. They serve a great cup of coffee as well. More

Great group of salespeople selling Hyundais. Always upfront and willing to negotiate to make a deal. Made my wife and I very comfortable during the process and were willing to go the extra mile. The upfront and willing to negotiate to make a deal. Made my wife and I very comfortable during the process and were willing to go the extra mile. The dealership itself is clean, modern and conveniently located. Highly recommended. More

This was my second purchase from Crestmont. Both have been an excellent experience from the salesman to manager. They are a low pressure, high quaity dealership who go out of their way to serve me. They been an excellent experience from the salesman to manager. They are a low pressure, high quaity dealership who go out of their way to serve me. They were fair and upront too. Their service department is top notch with the same excellent service. I will go back to this dealership in the future. More