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Crestmont Hyundai

Brunswick, OH

4.5
4,704 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson. Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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2961 Center Road

Brunswick, OH

44212

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Showing 4,704 reviews

February 02, 2025

Not customer friendly. Very disappointed with service manager. Brought in car for same issue 2 times and refused to look into issue More

by Simbo
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
General Manager was a pleasure to work with
February 02, 2025

From start to finish, excellent service. The lady who checked me on was also very nice! More

by germanosl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Were very thorough even when the systems went down and made sure all documents were signed, so I was good to go and my previous lease was taken care of. More

by khronek1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gerber
February 02, 2025

I will never buy or have a vehicle serviced again at this dealership. The service department treated me like I was an idiot. More

by gdenomme.440
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
I do not recall the service dept staff I felt with
February 02, 2025

Our salesperson, David Gerber was very helpful, and responsive. In finance, Nancy was great too. This was the 2nd car that I purchased there, and Nancy was as helpful and knowledgeable as she was the More

by GUERNSEY_US1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Brendan was very nice and helpful. Every time I call in the computers are down. More

by Austin931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Crestmont Hyundai responded

So sorry!!!! Our internet went down twice this week. We got a new firewall installed and for some reason it has had some issues but i think we got them ironed out now! Try him today@ 330-225-0011

Jan 31, 2025 -

Crestmont Hyundai responded

Thank you for taking the time to write your review. I am sorry that you encountered issues with our computers being down but I am glad to hear that you found Brendan helpful and nice. Nancy Crestmont Hyundai

January 31, 2025

Everyone is very nice, they were very quick with my oil change. Very happy with my service. More

by rachelnarthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Crestmont Hyundai responded

I'm happy to hear you had a quick service turnaround and a good experience at Crestmont Hyundai. Nancy Crestmont Hyundai

January 31, 2025

The manager was caring about my needs. Joe Yun my salesman was the best. Fourth vehicle I bought from him More

by 3jencos
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mulligan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norvell Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Crestmont Hyundai responded

I just wanted to say thank you for the review and I'm happy to hear that the manager was caring and Joe was the best, as always. Thank you for buying a forth car from Crestmont Hyundai and buying it from Joe. Joe is a very important member of our team and we appreciate his sales knowledge and skill. Thanks again for your review and thanks for being a valued customer! Nancy Crestmont Hyundai

January 29, 2025

Here is the thing the Car paid for was a little overpriced not the company‘s fault my fault that I took it. I can totally utterly hundred percent own up to that the car was around 10 grand. Do you More

by jacksonjr.2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Boger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bosco Gasic
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Crestmont Hyundai responded

Jackson, I am sorry to hear that you feel this way. It was pretty lucky to find a 2017 for less than $10k; there are not that many around. I am sorry that you felt it was not clean enough for your expectations. Please try to feel good about a great find! Sometimes it's not the price of the car that causes your payment, rather the rate you qualify for that makes your payment higher. According to Car and Driver, “Most used auto loans go to borrowers with minimum credit scores of at least 675. For new auto loans, most borrowers have scores of around 730. The minimum credit score needed for a new car may be around 600, but those with excellent credit often get lower rates and lower monthly payments" I hope that helps.

January 27, 2025

Car oil change was done timely and Jeff was good to clarify our extra key fob programming. More

by jmporl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Crestmont Hyundai responded

Thank you so much for the positive review. We are so grateful that you took the time to share it. Your business means a lot to us. Nancy Crestmont Hyundai

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