Back

Crestmont Hyundai

Brunswick, OH

4.5
4,853 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. ...
Contact Dealership
Today: 9:00 AM - 6:00 PM Closed Now
View All Hours

2961 Center Road

Brunswick, OH

44212

Directions

By Type

Showing 4,853 reviews

February 04, 2025

Never heard from Brenden once. Horrible experience. Zero communication. My car sat in the same spot for months. Would not recommend to my worst enemy. More

by Tucson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Service was prompt, the staff was professional and clearly explained repairs needed . Overall a positive experience . More

by JBH31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Great job getting cwr cleaned and ready to drive off the lot. Explained all features. More

by zsnewton96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Not customer friendly. Very disappointed with service manager. Brought in car for same issue 2 times and refused to look into issue More

by Simbo
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
General Manager was a pleasure to work with
February 02, 2025

From start to finish, excellent service. The lady who checked me on was also very nice! More

by germanosl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Were very thorough even when the systems went down and made sure all documents were signed, so I was good to go and my previous lease was taken care of. More

by khronek1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gerber
February 02, 2025

I will never buy or have a vehicle serviced again at this dealership. The service department treated me like I was an idiot. More

by gdenomme.440
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
I do not recall the service dept staff I felt with
February 02, 2025

Our salesperson, David Gerber was very helpful, and responsive. In finance, Nancy was great too. This was the 2nd car that I purchased there, and Nancy was as helpful and knowledgeable as she was the More

by GUERNSEY_US1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Everyone is very nice, they were very quick with my oil change. Very happy with my service. More

by rachelnarthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Mulligan, Jeff Russ
Jan 31, 2025 -

Crestmont Hyundai responded

I'm happy to hear you had a quick service turnaround and a good experience at Crestmont Hyundai. Nancy Crestmont Hyundai

January 31, 2025

Brendan was very nice and helpful. Every time I call in the computers are down. More

by Austin931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Crestmont Hyundai responded

So sorry!!!! Our internet went down twice this week. We got a new firewall installed and for some reason it has had some issues but i think we got them ironed out now! Try him today@ 330-225-0011

Jan 31, 2025 -

Crestmont Hyundai responded

Thank you for taking the time to write your review. I am sorry that you encountered issues with our computers being down but I am glad to hear that you found Brendan helpful and nice. Nancy Crestmont Hyundai

...
19
...