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Crestmont Hyundai

Brunswick, OH

Overview
Employees
Reviews
Vehicles
4.5
4,703 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson. Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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2961 Center Road

Brunswick, OH

44212

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Showing 4,703 reviews

November 17, 2024

Will NEVER do business with you, nor will I ever recommend you to anyone again. More

by lordbaer3
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ron Jewett
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Crestmont Hyundai responded

Thank you for your feedback. We’re genuinely sorry to hear that you didn’t have a positive experience with us. Our goal is always to accommodate our customers and meet their needs to the best of our ability. We understand that there was a misunderstanding regarding the vehicle model year, and we apologize for any confusion. Our team worked hard to ensure we met your payment goals and treated you fairly throughout the process. If there’s anything more we can do to resolve your concerns or assist you further, please don’t hesitate to reach out directly. We value your business and would welcome the opportunity to make things right. Best regards, Donnie Brooks Manager, Crestmont Hyundai

November 17, 2024

Crestmont provided great timely service and tire products at a reasonable price unexpected from a dealer More

by scott@livewellhs.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Crestmont Hyundai responded

Thank you for choosing Crestmont Hyundai for your tire needs! We're glad we surprised you with a great price. Dealerships sometimes get discounts from suppliers and banks, and we're happy to pass those special deals on to you! Nancy Crestmont Hyundai

November 17, 2024

Good experience overall. Everyone is very friendly. Alex makes this stressful experience very tolerable. She is amazing, the best car sales person we have ever dealt with! Sh More

by CMD0220
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Boger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Fuldauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Crestmont Hyundai responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us, and we’re especially pleased that Alex was able to make your car-buying process enjoyable and stress-free. It’s fantastic to know that this is the second vehicle she’s helped you with, and we agree Alex is truly amazing. Your kind words mean a lot to us, and we’re grateful for your continued trust. If you need anything else in the future, don’t hesitate to reach out. We look forward to working with you again! Best regards, Donnie Brooks Manager, Crestmont Hyundai

November 17, 2024

Chris Boger and Ron Jewett could not have been kinder or more patient. Very happy! More

by itsmejmr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Boger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Crestmont Hyundai responded

Thank you so much for your kind words! We’re thrilled to hear that Chris and Ron were able to provide you with such a positive and patient experience. We strive to make every customer feel valued and supported, and it’s great to know we succeeded with you. If you need anything else in the future, please don’t hesitate to reach out. We’re so happy you’re satisfied with your experience and hope you enjoy your new vehicle! Best regards, Donnie Brooks Manager, Crestmont Hyundai

November 16, 2024

Overall good experience, I recommend. They had exactly the car were were interested in purchasing. More

by billschoenstein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nader Solimon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2024 -

Crestmont Hyundai responded

Thank you so much Bill for your kind review! We're thrilled to hear that you had a good experience and that we were able to help you find the exact car you were looking for. Your recommendation means a lot to us, and we look forward to serving you again in the future. If you need anything else, don't hesitate to reach out. Enjoy your new vehicle! Best regards, Donnie Brooks Manager, Crestmont Hyundai

November 15, 2024

Great dealership to work with. No pressure took great care of us. Many thanks to Terry in sales. More

by bwhite.gov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry "The Car Guy" Coggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Boger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2024 -

Crestmont Hyundai responded

Thank you so much for your kind words! We're so happy to hear that you had a great experience with us and that Terry in sales took excellent care of you. We pride ourselves on making the car-buying process as stress-free as possible, and it's wonderful to know that we succeeded in doing that for you. If you need anything else in the future, don't hesitate to reach out. We look forward to serving you again! Best regards, Donnie Brooks Manager, Crestmont Hyundai

November 14, 2024

Everyone was very nice and helpful. The car wash broke down so I didn’t get a car wash, but they apologized More

by tmstark326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Crestmont Hyundai responded

Thank you for choosing Crestmont Hyundai for your automotive service needs! We appreciate your loyalty and look forward to serving you again soon. We love hearing that you like our service and that you keep coming back to us for your vehicle needs! Sorry to hear about the car wash, hopefully next time, thank you for giving us 5 stars even though that happened! Nancy Crestmont Hyundai

November 14, 2024

I usually have a very good experience with Crestmont, but this last time that I brought my car in for maintenance, I had a horrible experience. It took over a week for the dealer to even identify damage they More

by mrmegamax95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Salyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
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November 14, 2024

Very caring efficient work by Brandon. We strongly recommend to our friends and family members More

by YUNJUSTIN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Riczo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2024 -

Crestmont Hyundai responded

Wow that's a ton of stars! Thank you so much! We appreciate you and we appreciate you taking the time to write a review!

November 14, 2024

I received excellent services. The tech went over some issues I had with the vehicle which were resolved. The finance officer help me resolve a “SCAM” for auto services that were More

by mrwarthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2024 -

Crestmont Hyundai responded

Thank you for writing the Review. If you read this know that Dealerships DO NOT ask you to 'activate' your warranty and/or ask for a Credit Card number! Please always google search phone numbers and READ the Reviews before you give out any personal information. mrwarthur it was a pleasure helping you and I am so sorry this happened to you! Remember they were suppose to refund your initial payment. Take care and stay safe! The Finance person :)

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