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Crestmont Hyundai

Brunswick, OH

4.5
4,800 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson. Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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2961 Center Road

Brunswick, OH

44212

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Showing 4,800 reviews

February 16, 2025

Every time visit l am always happy for service person kindly easy explanation and on time I don’t have to wait for over More

by chinlee1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

I did not work with Joe Yun, I worked with David Gerber. David was really good with showing me and Marcia as much as possible about the car. More

by jet_tokar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norvell Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

My 16,000 miles maintenance was done quickly and Service Advisor was very nice friendly. More

by Paul D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Not fixed! STILL doing same thing! I told them, they don't care! Something happens, if I get hit, Crestmont Hyundai WILL be liable! More

by CITYWIDE.MASONRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
February 15, 2025

Car was allegedly fix and two days later no oil in engine and back at the dealership for more repairs More

by mike_butler6569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

Quick service, while not able to do recall (as servers were down- no fault of dealership), took great care & assured should be able to do recall update at next service (sooner if needed). More

by larry.mino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

Great and they got me in and out sooner than I expected looking forward to continuing to have car serviced by Crestmont More

by aandholsen
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Flynn
February 11, 2025

I thought we got a great deal and signing electronically was great. Thank you Joe. More

by tony3769
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Crestmont Hyundai responded

Thank you, Tony, for taking the time to write such a wonderful review. I also like the electronic signing option. I think it's much more convenient. It's nice to have the option available when you're buying a car or signing any paperwork. Nancy Crestmont Hyundai

February 11, 2025

Finance rate was not the same as what was agreed,and my salesman was not helpful when I came to him with a problem.. More

by jeffereywarman
Finance Experience
Recommend Dealer
No
Employees Worked With
Ron Jewett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Keyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Crestmont Hyundai responded

Hi Jeff, I want to start off by saying I’m sorry that you’re unhappy. I sincerely apologize for this issue that caused this problem for you. I want to assure you that we take your concerns seriously. We aim to have our customers leave feeling as satisfied as possible. Here at Crestmont Hyundai, we are committed to providing you with the exceptional care you deserve. If you need any assistance whatsoever, do not hesitate to call. Please ask to speak to either myself or our Sales Manager, Norvell. We would like to have the chance to make things right with you. Please don’t hesitate to call us. Thanks, Nancy Crestmont Hyundai

February 11, 2025

All the work appears to have been done properly and on time. I really liked that I was able to get a ride home after dropping off my car. More

by wd8iou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Crestmont Hyundai responded

Thanks for writing such a great review. I'm glad that we were able to accommodate you by providing you a ride. Nancy Crestmont Hyundai

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