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Crest Cadillac
Frisco, TX
501 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 501 reviews
July 24, 2024
Jenny was absolutely exceptional! From prompt communication to providing me the utmost customer service - I couldn’t have asked for a better experience. Not only was she extremely inf From prompt communication to providing me the utmost customer service - I couldn’t have asked for a better experience. Not only was she extremely informative about the vehicle but she also was so patient and kind. 10 out of 10 experience and I couldn’t have asked for anything better! Jenny’s the best! More
by mkulach8
Employees Worked With
July 22, 2024
Team is professional kind friendly. Process was very smooth. Showroom is good organized. I appreciate their help. Process was very smooth. Showroom is good organized. I appreciate their help. More
by didemgunay
July 21, 2024
Crest Cadillac has three fantastic women employed there Jenny in sales Tanya in finance and Monica in the service department. Jenny in sales Tanya in finance and Monica in the service department. More
by Mysonusn
Employees Worked With
July 19, 2024
Juda Shamay is a great salesman, If you want the best experience - Go see him! He will take good care of you also after your purchase. Thank you Juda! experience - Go see him! He will take good care of you also after your purchase. Thank you Juda! More
by Tommy T.
July 19, 2024
Juda Shamay was the best sales professional I have ever worked with! I hate buying cars but he made it such a fun process and my wife and I felt like we were family! This is the second Escalade we bought f worked with! I hate buying cars but he made it such a fun process and my wife and I felt like we were family! This is the second Escalade we bought from Juda and we will be buying another one next year from him. Thanks again Crest Cadillac and Juda, you all are fantastic! More
by Mtkarcher
Employees Worked With
July 19, 2024
We purchased our second Cadillac Escalade from Juda Shamay last month! I wouldn’t work with anyone else! He is the best! The quality of service he provides is superior to any other salesperson we have Shamay last month! I wouldn’t work with anyone else! He is the best! The quality of service he provides is superior to any other salesperson we have worked with! We will be back to work with Juda and Crest Cadillac! More
by Dyana Karcher
July 19, 2024
Jenny was amazing- helpful, kind, informative and went out of her way to help us and answer our questions. One of the best experiences I’ve ever had at a dealership. I did not feel pressured or rushed. out of her way to help us and answer our questions. One of the best experiences I’ve ever had at a dealership. I did not feel pressured or rushed. More
by Ptemp
Employees Worked With
July 13, 2024
Jenny was absolutely the best! Literally been to 8 other Dealerships. Jenny was the first sales person that was totally on honest about the vehicle we were looking at and no “deale Literally been to 8 other Dealerships. Jenny was the first sales person that was totally on honest about the vehicle we were looking at and no “dealership games”. No bait and switch. She worked with us to get deal done. Highly recommend working with Jenny. More
by proton.woofers.01
Employees Worked With
July 13, 2024
Jenny is awesome always smiling and working with us end to end to complete the deal to end to complete the deal More
by King
Employees Worked With
July 11, 2024
Don't know what just happened but l do know this place is AWFUL!!! Basically I was held hostage for over an hour. I got there about 430 and left @ 745! So cut this horror story short. I guess I should have k AWFUL!!! Basically I was held hostage for over an hour. I got there about 430 and left @ 745! So cut this horror story short. I guess I should have known better when the salesperson offer me dinner after telling me it would only 15 minutes to get an answer from the bank on financing. By the way I already had financing through my bank. So here's where it gets weird. The salesperson is gone for an hour. The car I was trying to buy is gone and this guy has my keys to my car on top of I would have left. Also during this time some lady comes up to me She tells me that my name is not on my insurance.....lol....xxx!!!! She also tells me that I need to get a hold of to rectify this. So he finally shows up. I was pissed. I told him I was out of there. He says yeah we could only get 15%. No I'm sorry for your wait or anything after he wasted 3 1/2 hours of my life!!!! You know you'd think with a name like Cadillac the service would be a whole lot better. I would not wish this place on my worst enemy!! More
by Marc
Employees Worked With
