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Crest Cadillac
Frisco, TX
1,321 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,321 reviews
July 07, 2025
Great, prompt, and very efficient service! < 1 hr from arrival, selection of certified pre-owned vehicle, test drive, trade-in/price settlement, finance, to drive out! < 1 hr from arrival, selection of certified pre-owned vehicle, test drive, trade-in/price settlement, finance, to drive out! More
by RFNASH2000
Verified CustomerEmployees Worked With
July 07, 2025
Great dealer ship. I have been a customer for over 10 years. Both Cadillac & Infinity. I have been a customer for over 10 years. Both Cadillac & Infinity. More
by JD35
July 05, 2025
The dealership felt more personal then most dealerships, as they treated you like one of their family as they treated you like one of their family More
by CTYORK2
Employees Worked With
July 05, 2025
Ty was my service advisor. Great customer Service. Received a loaner, an electric car. I was nervous about it at first, but it was a great car. My car was repaired and I was ha Great customer Service. Received a loaner, an electric car. I was nervous about it at first, but it was a great car. My car was repaired and I was happy to have my CT5 back. More
by tbongfeldt
Employees Worked With
Ty King Service Advisor
July 05, 2025
The salesman and the management responded to my concerns swiftly and made sure they are addressed. swiftly and made sure they are addressed. More
by xvliu
July 04, 2025
Failed to fix my car multiple visits charged me 7k in 60 days and still all the warning lights on. Only good part was Logan the service rep. He's great. days and still all the warning lights on. Only good part was Logan the service rep. He's great. More
by vfratiani
Employees Worked With
Logan
July 04, 2025
Monica is always helpful and has been my service advisor for years. I didn't see her on the list, but she should be listed - exceptional customer service experience. for years. I didn't see her on the list, but she should be listed - exceptional customer service experience. More
by DRWEBB
Employees Worked With
Monica Toomb - Service
July 04, 2025
The service has been of good. I appreciate the concern that shown to me about the service on the CT5! I appreciate the concern that shown to me about the service on the CT5! More
by RLHYTER
July 04, 2025
I have been using Crest Cadillac since 1991 and have not experienced any issues with them. They do an exceptional job. experienced any issues with them. They do an exceptional job. More
by sergeant_75002
