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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
2,416 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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6280 State Hwy 121

Frisco, TX

75034

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Showing 2,416 reviews

February 03, 2026

Guys are amazing Caleb was great - service department great This survey is too much More

by Feddersc
Recommend Dealer
Yes
Employees Worked With
Caleb
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January 31, 2026

He was very patient and knowledgeable. He answered every question to the best of his knowledge. He inspired me to tell others about my experience. More

by KDANIELS11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Robbins
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January 29, 2026

Jenny was prepared and ready for our arrival. Made a deal and made purchase! We were randomly looking at SUVs when we came across the 2021 Chevy Tahoe. I called for availability and Jenny did the More

by TYROB610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Crest Cadillac responded

We are absolutely thrilled to hear about your wonderful experience with your vehicle purchase! It sounds like Jenny was well-prepared and made everything seamless from the moment you arrived. We're so pleased that what started as casual browsing for SUVs turned into finding the perfect Chevy Tahoe for you. Your satisfaction with the smooth process and positive outcome means everything to us at Crest Cadillac. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.

January 27, 2026

My car had several issues after delivery. . it's back in service now I wish they did a better job at checking everything before delivery More

by RARAMEEZ
Recommend Dealer
No
Employees Worked With
Victor Melgarejo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Melgarejo
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Jan 28, 2026 -

Crest Cadillac responded

We aim to address all feedback promptly regarding the concerns you experienced with your vehicle following delivery. We understand how important it is to receive your car in perfect condition, and we recognize your frustration. Your experience highlights areas where our pre-delivery inspection process can be strengthened to ensure every vehicle meets our quality standards before reaching our customers. We appreciate you taking the time to share your feedback, as it helps us improve our service delivery. Please contact Caleb Brosin at CBrosin@vtaig.com so we can discuss your experience further and ensure we address any remaining concerns.

January 26, 2026

Enjoyed the culture of the team I didn't feel pressured but felt like I was served More

by DERRICK_LUSK
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 27, 2026 -

Crest Cadillac responded

Thank you for taking the time to share your experience. We're delighted to hear that you felt comfortable with our team's approach and appreciated the service-focused environment. Creating a welcoming atmosphere where customers feel genuinely cared for rather than pressured is something we value deeply. Your positive feedback about our team culture means a great deal to us at Crest Cadillac. We're grateful you chose us and hope to continue providing the same exceptional experience in the future.

January 25, 2026

It was quick and efficient for the most part. My salesman was polite and answered my questions. More

by jakealberg
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kodie Cadenhead
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Jan 27, 2026 -

Crest Cadillac responded

We are happy to hear that your experience was efficient and smooth. Your feedback about the quick service and having your questions answered thoroughly means a lot to us. We strive to provide helpful and courteous service to every customer, and it sounds like we met that goal during your visit. Thank you for taking the time to share your experience with us.

January 25, 2026

Easy and professional Easy to find what car I needed and very professional in all aspects of the purchase More

by DFLORIDA04
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny Joseph
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Jan 27, 2026 -

Crest Cadillac responded

Thank you for taking the time to share your experience with us. We are thrilled to hear that finding the right vehicle was straightforward for you and that our team maintained excellence throughout your entire purchase process. Your feedback about our professional approach means so much to us, and we truly appreciate you choosing Crest Cadillac for your automotive needs. We hope you enjoy your new vehicle and look forward to serving you again in the future.

January 24, 2026

Joseph was very attentive. Went out of his way to find the perfect car for me. Which he did. He also provided lunch for me while I waited for my car to be detailed. He definit More

by bonnie_twyman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2026 -

Crest Cadillac responded

We are overjoyed to hear about your wonderful experience with our team. It sounds like you received exceptional attention and care throughout your visit. We're thrilled that we could help you find exactly what you were looking for and that the extra touches, like providing lunch during the detailing process, made your experience even more special. Your kind words about having the best car buying experience mean the world to us. Thank you for choosing Crest Cadillac and for taking the time to share your positive feedback.

January 24, 2026

I bought a used car remotely from Kansas City. Communication was always responsive. When I arrived to pick up the car, everyone was friendly and professional. Seamless transaction. I had an issue More

by bearlytiger
Recommend Dealer
Yes
Employees Worked With
Chappy
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Jan 26, 2026 -

Crest Cadillac responded

We are pleased to hear about your positive experience with your remote vehicle purchase. Your feedback about our responsive communication and the friendly, professional service you received during pickup truly means a lot to us at Crest Cadillac. We understand that buying a car from a distance requires extra trust, and we're glad we could make the process smooth for you. It's wonderful to know that when you encountered an issue after getting home, our team was able to address it quickly. We appreciate customers like you who take the time to share their experience, and we look forward to serving you again in the future.

January 24, 2026

Great experience. Everyone was friendly and knowledgeable! Really enjoyed working with Douglas and we are super happy with the new car. More

by HKEYLON333
Recommend Dealer
Yes
Employees Worked With
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Bazurto
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Jan 26, 2026 -

Crest Cadillac responded

We are delighted to hear about your wonderful experience with us! It's fantastic to know that our team provided you with friendly and knowledgeable service throughout your visit. We're thrilled that you enjoyed working with our staff and that you're so happy with your new vehicle. Your positive feedback about the entire experience means a great deal to us at Crest Cadillac. We hope you love every mile in your new car!

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