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Crest Cadillac
Frisco, TX
1,495 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,495 reviews
September 17, 2025
Salesman was very helpful and friendly and the dealership was very nice and clean great experience was very nice and clean great experience More
by brandyhelm
Verified CustomerEmployees Worked With
September 17, 2025
We are very pleased with Crest Cadillac and appreciate the service & support they provide. Logan has made our experience the BEST possible each & every time! the service & support they provide. Logan has made our experience the BEST possible each & every time! More
by ALAN46
September 16, 2025
Felix did a great job selling the car and seeing to every detail after the sale. This was an all-cash sale, and it took management and the business office almost two hours to complete the transaction. In m detail after the sale. This was an all-cash sale, and it took management and the business office almost two hours to complete the transaction. In my opinion that's way to long! More
by RJAMISON
September 15, 2025
Crest is a great dealership i will be buying more car from there going forward from there going forward More
by ERICLP39
Employees Worked With
September 14, 2025
We like the vehicle and Raschid to a good job selling the product. We had to wait for 90 minutes for financing and that was disappointing. product. We had to wait for 90 minutes for financing and that was disappointing. More
by cbsqr
September 14, 2025
Sam at Crest was on top of every aspect of the entire sale and transaction! He was friendly and helpful and generally concerned about my satisfaction throughout the process. Will visit again! sale and transaction! He was friendly and helpful and generally concerned about my satisfaction throughout the process. Will visit again! More
by LEAGUE.MIN
Employees Worked With
September 13, 2025
Professional courteous well organized And got the job done I would recommend to friends and family thanks done I would recommend to friends and family thanks More
by HESHAM724
Employees Worked With
September 12, 2025
The customer service at Crest was pretty good at the beginning. They gave me a loaner car as promised and Monica was really nice and pleasant to work with. However the whole process of fixing my vehicle beginning. They gave me a loaner car as promised and Monica was really nice and pleasant to work with. However the whole process of fixing my vehicle was not as seamless as I expected because I had to call 3 times to try to get an update on my vehicle after they had had it a week.. The biggest misfortune is that they did not go over what they did to my car with me and the they only took care of 1 of the issues that I brought it in for. So I will be taking it back for them to address that and hopefully it won’t take too long to figure it out. Because I live an hour away from Frisco. So it’s not the most convenient trip. Overall, at this point I would still possibly consider then for my next vehicle purchase. More
by TMCRAWFO1T
Employees Worked With
Monica
September 12, 2025
Service people are very good. However, it should not take 3.5 hours to change oil and rotate tires. However, it should not take 3.5 hours to change oil and rotate tires. More
by MILTON6
Employees Worked With
