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Crest Cadillac

Frisco, TX

4.4
501 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 501 reviews

November 20, 2024

I had an awesome car buying experience! Jenny Joseph (sales) and Schuyler Crouch (finance) and Jake (he went through all the tech of the car with me) - they were all outstanding. Everyone More

by Lissacrawford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob. (Jake)
Nov 21, 2024 -

Crest Cadillac responded

Thank you for your fantastic feedback! We're thrilled to hear you had an awesome car-buying experience with us. Jenny, Schuyler, and Jake will be delighted to know they made such a positive impression and helped make your experience outstanding. It’s great to hear that the smiles and teamwork stood out to you—your happiness is what drives us! Enjoy your new car, and please don’t hesitate to reach out if you need anything.

November 19, 2024

I went to Crest to test drive a couple of vehicles. I wasn’t planning on getting a new car that day, but I did. Chris was awesome to work with. He is one of the best salesmen I’ve ever dealt with. I de More

by Curveballchic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Crest Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that Chris made such a positive impact during your visit. It's great that you ended up finding the right car, even if you weren't planning on it! We truly appreciate your kind words, and we're glad to know you would recommend Chris to your friends and family. If you need anything else, don’t hesitate to reach out! Enjoy your new car!

November 16, 2024

I just purchased my third car from Crest Cadillac, and I must say it is an INCREDIBLE dealership! Jordan Naemi my sales person, is easy to work with and always make sure that I get a fantastic deal. Jeremy, More

by Sammy Fowler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy - Service Manager
Nov 19, 2024 -

Crest Cadillac responded

Thank you so much for your continued trust! We are thrilled to hear about your positive experiences with Jordan, Jeremy, and the rest of our team. It's always our goal to ensure our customers receive excellent service and great deals, and we're so glad we could meet your expectations. We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new Cadillac, and thank you for being a valued customer!

Nov 19, 2024 -

Crest Cadillac responded

Thank you so much for your continued trust! We are thrilled to hear about your positive experiences with Jordan, Jeremy, and the rest of our team. It's always our goal to ensure our customers receive excellent service and great deals, and we're so glad we could meet your expectations. We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new Cadillac, and thank you for being a valued customer!

November 16, 2024

Everyone. That I dealt with was great. A very smooth transition. I have dealt with several Cadillac dealershipsCrest top of the line. More

by vscott1121
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Interior guy features inside of guy great guys
Nov 19, 2024 -

Crest Cadillac responded

Thanks for the fantastic review! We're thrilled to hear you had a smooth transition and enjoyed your experience with our team. We strive to provide top-notch service, and your feedback means a lot to us!

November 01, 2024

My experience of purchasing a new Cadillac from Crest Cadillac was very good. My salesman, Juda Shamay, went above and beyond to make the purchase easy, knowledgeable, and an overall great experience. Hi More

by nchulamanis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deundrey Pryor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that Juda provided you with such exceptional service during your purchase of a new Cadillac. His commitment to making the experience easy and enjoyable truly stands out, and we will certainly pass along your recommendation for him to receive recognition for his hard work. We appreciate your trust in us and look forward to serving you and your friends in the future!

October 06, 2024

Very pleasant experience all around! Came to research a vehicle and it quickly turned into a purchasing expedition! Jenny was a pleasure to work with - knowledgeable, personable and knew More

by MizNeal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Crest Cadillac responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that your visit turned into a successful purchase and that Jenny was able to provide you with such great service. It's fantastic to know that you appreciated the concierge service and the tutorial before driving away—those personal touches are what we strive for! We look forward to building a lasting relationship with you and supporting all your automotive needs in the future. Welcome to the Crest family!

October 01, 2024

Jenny was kind and personable during the whole process of buying a car. The after sale process was smooth and easy, especially the car tour at the end. More

by kristenmassey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson
Oct 02, 2024 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're so glad to hear that Jenny made your car-buying experience enjoyable and that the after-sale process went smoothly for you. Providing a thorough car tour is important to us, and we're happy it helped you feel comfortable with your new vehicle. If you have any more questions or need assistance in the future, don’t hesitate to reach out! Enjoy your new car!

September 26, 2024

We are from out of town and by far this was the best experience we have ever had purchasing a vehicle. We were nervous purchasing a vehicle that we had not seen but Jenny was so helpful sending extra pi More

by Mriojas0512
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Crest Cadillac responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience with Jenny and our team exceeded your expectations, especially as you traveled from out of town to purchase your vehicle. It’s fantastic to know that Jenny’s efforts in providing extra details and making the buying process easy contributed to your satisfaction. We look forward to welcoming you back for your next purchase and appreciate your trust in us. Safe travels, and enjoy your new truck!

September 19, 2024

I don’t know how to express my frustration with this service advisor arman he’s been lying to me for todays and telling me my 2021 Cadillac Escalade is gonna be ready for the next day over and over he’s More

by Sergio guerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arman Naemi
Sep 19, 2024 -

Crest Cadillac responded

Sergio, your feedback it is appreciated. Please contact our Service Director James Freel at jfreel@vtaig.com to further discuss your concerns.

September 17, 2024

I recently purchased an XT5 from Chris Rucker. Chris answered every challenge I provided including vehicle knowledge and aggressive pricing. Chris treated me with red carpet royalty during the sa More

by Barryb24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Barron and Dean
Sep 18, 2024 -

Crest Cadillac responded

Thank you for your fantastic review! We’re thrilled to hear that Chris provided you with exceptional service and made your vehicle purchase experience enjoyable. It’s great to know that his knowledge, pricing, and personal attention stood out during your journey. We truly appreciate your recommendation and are grateful for your kind words. If you have any further needs or questions, don’t hesitate to reach out. Enjoy your new XT5, and thanks again for choosing us!

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