Covert Ford of Austin

I was sure I wanted my new car to be something other than a Ford... until I worked with Jose to find something that matched ME. When I wasn't sure after test-driving the Escape, he let me take one home overn a Ford... until I worked with Jose to find something that matched ME. When I wasn't sure after test-driving the Escape, he let me take one home overnight, and when I took it back the next day and said no, we looked at what I was really looking for - higher mpg and less expensive, and something that felt like ME. I ended up driving home in a new Focus sedan, and bought one the next day. Jose was very flexible with me and upfront and I'm thrilled with my new beautiful blue Focus! Thank you! More

Fantastic experience. They were very helpful, sincere and honest. It was a great car buying experience. I have had previous horror stories with car dealerships, this was totally great experience. thank and honest. It was a great car buying experience. I have had previous horror stories with car dealerships, this was totally great experience. thanks More

Emily found the truck I wanted and sold it to me at a price that I believe was a market price. The dealership purchased my trade-in at a reasonable price. The dealership's finance department was helpfu price that I believe was a market price. The dealership purchased my trade-in at a reasonable price. The dealership's finance department was helpful, straightforward and honored my desires. Emily was enjoyable to work with. I would purchase another vehicle from Covert. More

I found Jose to be very patient, I hadn't bought a new car in years. He explained all the options I had on different models and helped pick out which Focus best suited me. He went over all the details of car in years. He explained all the options I had on different models and helped pick out which Focus best suited me. He went over all the details of the car, and made paperwork minimal. I would refer him and Cover Ford in general. More

Ms. Ayres was professional friendly, courteous and helpful from the start of the buying process to the finish. Our requests for information were handeled satifactorily and our questions were answered helpful from the start of the buying process to the finish. Our requests for information were handeled satifactorily and our questions were answered promptly. Her follow-up on all aspects of this purchase was exceptional and very much appreciated. More

I stopped by looking at new trucks and decided my best option might be to find a used Ford F-250. Emily helped me look around and pointed me to a 2008 F-350 that was a little more truck than I was looking option might be to find a used Ford F-250. Emily helped me look around and pointed me to a 2008 F-350 that was a little more truck than I was looking for but that fell right in my price range. Deal was simple and quick and painless. Got a good deal on a great truck and I am pleased with the purchase a month later. Great experience and I would recommend Covert to friends and family and tell them to look for Emily! Thanks- EL Buda, TX More

ABSOLUTELY AMAZING!!! I got an amazing deal on my car and had more than fabulous customer service. I am first time car buyer and they explained all of the finance to me so that I would understand it. had more than fabulous customer service. I am first time car buyer and they explained all of the finance to me so that I would understand it. More

I appreciate the fact that Mr. Shepperd was very honest and upfront as to the reliability of different vehicles for my teenage son. He was also familiar with the insurance implications and what the mainte and upfront as to the reliability of different vehicles for my teenage son. He was also familiar with the insurance implications and what the maintenance would be. I like that he was not just selling me a used car to make a sell, and felt like he was trying to get me the best value for my money based on available inventory. I would recommend his service to anyone needing a used car. Additionally, for those of us who are not exactly car savvy, I did think he worked hard to give me what I needed at a fair price. More

I live in Grand Rapids, Michigan. My mom needed a new vehicle and she lives in San Antonio, Texas. After weeks of visiting dealers and internet searches, I found a car and price we liked at Covert. I ca vehicle and she lives in San Antonio, Texas. After weeks of visiting dealers and internet searches, I found a car and price we liked at Covert. I called Paul about noon that day from Michigan. Over the phone I trusted Paul with a verbal 'out the door price' and a vehicle that matched our needs. Later that day mom arrived at Covert around 8pm., Paul was still waiting, the vehicle was exactly as promised and the price did not change. Unbelievable, 20 minutes later Mom was driving back to San Antonio in a 2012 Ford Focus. Whether you live in Texas or Michigan, Paul and Covert are true Professionals and a team you can Trust. Thanks Paul and Covert More

Recently, we were in the market for a good used pick-up truck for our son. As most parents, we wanted a truck that was safe and in good condition, but we also needed to find one in the right price range t truck for our son. As most parents, we wanted a truck that was safe and in good condition, but we also needed to find one in the right price range that allowed our son the ability to make the payments on his own. Jeff Shepperd worked relentlessly with us in trying to find just the right fit for our son. We eventually found the truck that not only met the financial needs, but that met our concerns for our son's safety. Jeff walked our son through every gadget on the truck and in doing so discovered a lock on the tailgate that wasn't working and immediately had that fixed. Not once did Jeff ever rush us through the process. He seemed more interested that our son loved the truck and that he also knew how to operate all the different gadgets in it. We could not have received better service and would strongly recommend anyone looking for a vehicle that they contact or seek out Jeff Shepperd. He truly demonstrated a sincere concern that we, as the customers, were satisfied with the vehicle. More