Covert Ford of Austin

My wife found the 2011 Flex on the Covert Website.It seemed to be everything we had been looking for in a car and the price was right. Despite our late arrival, Eddie was extremely courteous as he we seemed to be everything we had been looking for in a car and the price was right. Despite our late arrival, Eddie was extremely courteous as he went about the business of helping us complete the deal. I have had one car salesman for 20 years. I really thought that could only be a once in a lifetime event until I met Eddie. The car was immaculate, and Eddie had made all the arrangements for our Sync training. Even the signing of the contracts seemed painless. I am a lifetime Ford buyer. My Dad was a lifetime ford buyer. With Eddie and the way Covert does business, I don't look for changes anytime soon. For once the really special website offering really was available at the dealership. More

I was in the market for a new F150. I went by Covert Ford and Emily quickly introduced herself and asked how she could help. I explained what I was looking for and she searched for exactly that. She w Ford and Emily quickly introduced herself and asked how she could help. I explained what I was looking for and she searched for exactly that. She was professional, friendly and knowledgable. Our test drive was a joy and she explained several of the technology items that I was unfamiliar with. Although I didn't end up purchasing a vehicle (life happens and situations change) I will definitely be returning to Covert in the future. More

The experience with Paul and Jeff was outstanding. The only bad experience was dealing with the finance lady, Denise (I think ?). The Ford interest rate was 3.89% which is outrageous in today's economy. only bad experience was dealing with the finance lady, Denise (I think ?). The Ford interest rate was 3.89% which is outrageous in today's economy. Also, I don't like being subjected to the sales pitch on all the different policies and add-ons when I'm trying to sign on the bottom line and get back to work. More

I generally don't like going to auto dealerships, but I enjoyed working with Emily Ayres. She has a laid-back, friendly style that epitomizes Austin more than Texas, and I appreciate that. In my case, we enjoyed working with Emily Ayres. She has a laid-back, friendly style that epitomizes Austin more than Texas, and I appreciate that. In my case, we were trying to find a car from another dealer that met my needs, and she was very good about keeping in contact with me to give me updates. She communicated with me mostly via e-mail, which is my preferred method of communication. If you want to work with a competent dealer without a lot of unnecessary pressure and stress, you should work with Emily Ayres. More

I was sure I wanted my new car to be something other than a Ford... until I worked with Jose to find something that matched ME. When I wasn't sure after test-driving the Escape, he let me take one home overn a Ford... until I worked with Jose to find something that matched ME. When I wasn't sure after test-driving the Escape, he let me take one home overnight, and when I took it back the next day and said no, we looked at what I was really looking for - higher mpg and less expensive, and something that felt like ME. I ended up driving home in a new Focus sedan, and bought one the next day. Jose was very flexible with me and upfront and I'm thrilled with my new beautiful blue Focus! Thank you! More

Fantastic experience. They were very helpful, sincere and honest. It was a great car buying experience. I have had previous horror stories with car dealerships, this was totally great experience. thank and honest. It was a great car buying experience. I have had previous horror stories with car dealerships, this was totally great experience. thanks More

Emily found the truck I wanted and sold it to me at a price that I believe was a market price. The dealership purchased my trade-in at a reasonable price. The dealership's finance department was helpfu price that I believe was a market price. The dealership purchased my trade-in at a reasonable price. The dealership's finance department was helpful, straightforward and honored my desires. Emily was enjoyable to work with. I would purchase another vehicle from Covert. More

I found Jose to be very patient, I hadn't bought a new car in years. He explained all the options I had on different models and helped pick out which Focus best suited me. He went over all the details of car in years. He explained all the options I had on different models and helped pick out which Focus best suited me. He went over all the details of the car, and made paperwork minimal. I would refer him and Cover Ford in general. More

Ms. Ayres was professional friendly, courteous and helpful from the start of the buying process to the finish. Our requests for information were handeled satifactorily and our questions were answered helpful from the start of the buying process to the finish. Our requests for information were handeled satifactorily and our questions were answered promptly. Her follow-up on all aspects of this purchase was exceptional and very much appreciated. More

I stopped by looking at new trucks and decided my best option might be to find a used Ford F-250. Emily helped me look around and pointed me to a 2008 F-350 that was a little more truck than I was looking option might be to find a used Ford F-250. Emily helped me look around and pointed me to a 2008 F-350 that was a little more truck than I was looking for but that fell right in my price range. Deal was simple and quick and painless. Got a good deal on a great truck and I am pleased with the purchase a month later. Great experience and I would recommend Covert to friends and family and tell them to look for Emily! Thanks- EL Buda, TX More