Covert Ford of Austin

The experience with Paul and Jeff was outstanding. The only bad experience was dealing with the finance lady, Denise (I think ?). The Ford interest rate was 3.89% which is outrageous in today's economy. only bad experience was dealing with the finance lady, Denise (I think ?). The Ford interest rate was 3.89% which is outrageous in today's economy. Also, I don't like being subjected to the sales pitch on all the different policies and add-ons when I'm trying to sign on the bottom line and get back to work. More

I generally don't like going to auto dealerships, but I enjoyed working with Emily Ayres. She has a laid-back, friendly style that epitomizes Austin more than Texas, and I appreciate that. In my case, we enjoyed working with Emily Ayres. She has a laid-back, friendly style that epitomizes Austin more than Texas, and I appreciate that. In my case, we were trying to find a car from another dealer that met my needs, and she was very good about keeping in contact with me to give me updates. She communicated with me mostly via e-mail, which is my preferred method of communication. If you want to work with a competent dealer without a lot of unnecessary pressure and stress, you should work with Emily Ayres. More

I was sure I wanted my new car to be something other than a Ford... until I worked with Jose to find something that matched ME. When I wasn't sure after test-driving the Escape, he let me take one home overn a Ford... until I worked with Jose to find something that matched ME. When I wasn't sure after test-driving the Escape, he let me take one home overnight, and when I took it back the next day and said no, we looked at what I was really looking for - higher mpg and less expensive, and something that felt like ME. I ended up driving home in a new Focus sedan, and bought one the next day. Jose was very flexible with me and upfront and I'm thrilled with my new beautiful blue Focus! Thank you! More

Fantastic experience. They were very helpful, sincere and honest. It was a great car buying experience. I have had previous horror stories with car dealerships, this was totally great experience. thank and honest. It was a great car buying experience. I have had previous horror stories with car dealerships, this was totally great experience. thanks More

Emily found the truck I wanted and sold it to me at a price that I believe was a market price. The dealership purchased my trade-in at a reasonable price. The dealership's finance department was helpfu price that I believe was a market price. The dealership purchased my trade-in at a reasonable price. The dealership's finance department was helpful, straightforward and honored my desires. Emily was enjoyable to work with. I would purchase another vehicle from Covert. More

I found Jose to be very patient, I hadn't bought a new car in years. He explained all the options I had on different models and helped pick out which Focus best suited me. He went over all the details of car in years. He explained all the options I had on different models and helped pick out which Focus best suited me. He went over all the details of the car, and made paperwork minimal. I would refer him and Cover Ford in general. More

Ms. Ayres was professional friendly, courteous and helpful from the start of the buying process to the finish. Our requests for information were handeled satifactorily and our questions were answered helpful from the start of the buying process to the finish. Our requests for information were handeled satifactorily and our questions were answered promptly. Her follow-up on all aspects of this purchase was exceptional and very much appreciated. More

I stopped by looking at new trucks and decided my best option might be to find a used Ford F-250. Emily helped me look around and pointed me to a 2008 F-350 that was a little more truck than I was looking option might be to find a used Ford F-250. Emily helped me look around and pointed me to a 2008 F-350 that was a little more truck than I was looking for but that fell right in my price range. Deal was simple and quick and painless. Got a good deal on a great truck and I am pleased with the purchase a month later. Great experience and I would recommend Covert to friends and family and tell them to look for Emily! Thanks- EL Buda, TX More

ABSOLUTELY AMAZING!!! I got an amazing deal on my car and had more than fabulous customer service. I am first time car buyer and they explained all of the finance to me so that I would understand it. had more than fabulous customer service. I am first time car buyer and they explained all of the finance to me so that I would understand it. More

I appreciate the fact that Mr. Shepperd was very honest and upfront as to the reliability of different vehicles for my teenage son. He was also familiar with the insurance implications and what the mainte and upfront as to the reliability of different vehicles for my teenage son. He was also familiar with the insurance implications and what the maintenance would be. I like that he was not just selling me a used car to make a sell, and felt like he was trying to get me the best value for my money based on available inventory. I would recommend his service to anyone needing a used car. Additionally, for those of us who are not exactly car savvy, I did think he worked hard to give me what I needed at a fair price. More