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Covert Ford of Austin

Austin, TX

4.0
538 Reviews

11514 Research Boulevard

Austin, TX

78759

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538 Reviews of Covert Ford of Austin

September 18, 2023

fixed my car's 2 main issues of unable to open door and rattling noise, took 28days, return with 3 new issues - low tires pressure, auto 1 click window won't work, car smells like sweat shop/oil. More

by Sam Kai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick, Tracy
September 18, 2023

Very helpful, enthusiastic and educated Lincoln sales person, Brooke Lambert and managing used car personnel, Scott Ferrell, exceptional More

by kbevers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke Lambert
September 18, 2023

My Dad bought many cars from covert and then I bought several from covert but this last time will probably be my last. My sales person was great but the finance person was not. Not honest with me at all. More

by lllandrum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Carrasco
September 17, 2023

Y'all didn't have the tire for my car and didn't even have a loaner More

by artnesiagary15
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General
September 17, 2023

Service manager got me in and out quickly for my first oil change and tire rotation More

by l_longmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Longmore
September 17, 2023

We have a long family and business relationship with Covert and they continue to shine with there sales force customer service and finance staff. More

by ADGRAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Tanner
September 17, 2023

Josh Dawkins is great. Excellent follow up. Made sure everything was taken care of and made the whole buying experience excellent! More

by dsingleton3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Dawkins
September 17, 2023

Have always had a good experience at Covert Ford. They keep the customer informed and making appointments are hassle free. More

by bkraft29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenner LaFortune
September 17, 2023

Happy with sales, delivery and accessories departments. Also please with your pickup and delivery program. More

by mwalkerx
Recommend Dealer
Yes
Employees Worked With
Sam Salcedo, Samantha Hertzler, Nate Newman
September 16, 2023

Great scheduling, quick response and service and a very helpful and friendly employee that handle the service. More

by joedycotton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Acker, Frank Ayala, Christian Carrasco
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