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Covert Cadillac Bee Cave - Service Center

Austin, TX

4.7
87 Reviews

87 Reviews of Covert Cadillac Bee Cave - Service Center

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September 08, 2024

The person I dealt with is not listed as an option to choose from. I'm not sure why he isn't because Matt LeBlanc is the BEST! More

by INFO@MOVEATX.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt LeBlanc
Sep 09, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your feedback! We’re thrilled to hear that Matt LeBlanc provided you with outstanding service at Covert Cadillac Bee Cave. We agree, he’s fantastic at what he does! We’ll make sure to pass along your compliments to Matt and address the issue with the review options. If you need anything else or have further feedback, please let us know. Thanks again for your support!

September 08, 2024

The entire staff was so fast and friendly! Got in and they immediately took care of me and even arranged a shuttle back home and picked me up when my car was ready. More

by SAMEER SONTAKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Estrada, Kirk
Sep 09, 2024 -

Covert Cadillac Bee Cave responded

Sameer, Thank you for your wonderful review! We’re delighted to hear that the entire staff at Covert Cadillac Bee Cave provided you with fast and friendly service. It’s great to know that we were able to arrange a shuttle for you and make your visit as convenient as possible. Your satisfaction is our priority, and we’re glad we could meet your needs efficiently. If you have any more questions or need further assistance, don’t hesitate to reach out. Thanks for choosing us!

September 08, 2024

I always have a great experience at this dealership. I would also recommend it to anyone who has a Cadillac. More

by JASON.JAMISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 09, 2024 -

Covert Cadillac Bee Cave responded

Jason, Thank you so much for your continued support and positive feedback! We’re delighted to hear that you always have a great experience at Covert Cadillac Bee Cave. Your recommendation means a lot to us, and we’re thrilled to know you’d suggest our dealership to fellow Cadillac owners. If you ever need anything or have any questions, don’t hesitate to reach out. We look forward to serving you again in the future!

September 07, 2024

Wade provided excellent service, as per usual. We never have a bad experience at this location. More

by BSAUNDERS1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Higginbotham
Sep 09, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your fantastic review! We’re thrilled to hear that Wade consistently provides excellent service at Covert Cadillac Bee Cave. It’s great to know that you always have a positive experience with us. We appreciate your continued trust and support. If you need anything else or have any questions, don’t hesitate to reach out. Thanks for choosing us!

September 06, 2024

Wade Higginbotham provided great service. Work was performed on time and in a competent manner. More

by GLYNN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
wade higgenbotham
Sep 09, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your positive feedback! We’re delighted to hear that Wade Higginbotham provided you with great service at Covert Cadillac Bee Cave. It’s wonderful to know that the work was completed on time and to your satisfaction. We appreciate your kind words and look forward to assisting you again in the future. If you have any more questions or need further assistance, feel free to reach out.

September 06, 2024

Have always had a great experience with Covert Bee Cave! The people there are just top notch! More

by coryfleitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade & Michael
Sep 09, 2024 -

Covert Cadillac Bee Cave responded

Cory, Thank you for your continued support and great feedback! We’re thrilled to hear that you’ve always had a positive experience with us at Covert Cadillac Bee Cave. Our team takes pride in providing top-notch service, and we’re delighted that it shows. If you need anything else or have any questions, we’re here to help. Thanks again for choosing us!

September 06, 2024

Ready for me as soon as I arrived. Everyone was super professional and very polite More

by don.lutz
Recommend Dealer
Yes
Employees Worked With
Virgil
Sep 06, 2024 -

Covert Cadillac Bee Cave responded

Don, Thank you for taking the time to leave a review! We’re thrilled to hear that your visit to Covert Cadillac Bee Cave was met with professionalism and politeness. It’s our goal to provide a seamless and welcoming experience for every customer, and we're glad we could deliver on that promise for you. If you need any further assistance or have any questions, please feel free to reach out. We look forward to seeing you again!

September 06, 2024

Friendly and professional. And thorough. Can always get to my issue quickly and always have a loaner car available. This last item is extremely important to me. More

by Jshaw20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ira Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer in service is great.
Sep 06, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your fantastic review! We’re delighted to hear that you’ve had a positive experience with our friendly and professional team at Covert Cadillac Bee Cave. It’s great to know that our thorough service and availability of loaner cars have made a difference for you. We understand how important convenience is, and we’re glad we could meet your needs. If there’s anything more we can do for you, please don’t hesitate to reach out.

September 05, 2024

Covert Cadillac bee caves is awesome. The customer service is unmatched. Jennifer Estrada really took care of me. More

by MTUCKER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer estrada
Sep 06, 2024 -

Covert Cadillac Bee Cave responded

Thank you so much for your glowing review! We’re thrilled to hear that you had an awesome experience at Covert Cadillac Bee Cave and that Jennifer Estrada provided you with exceptional customer service. We take pride in our team's dedication to making every visit outstanding, and it’s wonderful to know Jennifer made a positive impact. If you need anything else or have any questions, please feel free to reach out. We look forward to serving you again!

September 05, 2024

Friendly checkin, a pleasant wait in the customer lounge, speedy service along with a car wash, and I was on my way with a car in great shape and ready for the road. More

by JOEWOODSTOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
Sep 06, 2024 -

Covert Cadillac Bee Cave responded

Joe, Thank you for your kind words! We’re delighted to hear that you had a great experience at Covert Cadillac Bee Cave. It’s wonderful to know that our friendly check-in, comfortable customer lounge, speedy service, and car wash all contributed to a smooth and satisfying visit. We’re glad your car was ready for the road and in great shape. If you need anything else or have further questions, don’t hesitate to reach out. Safe travels and we look forward to seeing you again!

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