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87 Reviews of Covert Cadillac Bee Cave - Service Center
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December 22, 2024
Adler was my sales person, 5 stars for him, he went above and beyond, did everything I could asked, even took on the tasks of others to make the deal go smoothly, I couldn’t ask for anything more, wish the f and beyond, did everything I could asked, even took on the tasks of others to make the deal go smoothly, I couldn’t ask for anything more, wish the finance dept. Could do the same! Got no response or respect from him! Highly disappointed. But Adler took care of everything More
by kendall_reese
Verified CustomerEmployees Worked With
December 21, 2024
The service was fast, complete, and professional. Best dealership experience I’ve had yet! Highly recommended! Best dealership experience I’ve had yet! Highly recommended! More
by CCREWSS
December 17, 2024
The team was very pleasant to deal with throughout the whole process. Hospitable and likable people like the team at Covert can make a world of difference in the car buying experience. whole process. Hospitable and likable people like the team at Covert can make a world of difference in the car buying experience. More
by dciterne
Employees Worked With
Other Employees :
Christian Rup ( Finance)
December 13, 2024
I recently purchased my first EV, a Cadillac Lyriq, from Covert Cadillac Bee Caves in Austin, TX, and I couldn’t be happier with the experience! I had an exceptional team assisting me: Tom Gordon (Certified Covert Cadillac Bee Caves in Austin, TX, and I couldn’t be happier with the experience! I had an exceptional team assisting me: Tom Gordon (Certified Sales Specialist), Edgar Rojo (Sales Manager), Sandra Borrego (Finance Director) and Tom Eggers (Marketing Director). They went above and beyond to make the process seamless and got me the exact car I wanted the same day. This was also my first time purchasing a car under my business name, which was a milestone I was especially proud of. Their expertise and personalized service made the experience so much easier and enjoyable. Coming from a 2003 Toyota Echo, this was a huge upgrade, and they ensured I felt confident and supported every step of the way. The follow-up after the sale, including assistance with my charging station installation, was exceptional and far exceeded my experiences with other dealerships. If you’re considering your first EV purchase or buying under your business name, I highly recommend Covert Cadillac Bee Caves. This team will work with you to help you achieve your goals. Thank you, Tom, Edgar, Sandra, and Tom Eggers (aka "the other awesome Tom") for making this such a memorable and smooth experience! More
by CEOBYDAY
Employees Worked With
Tom Gordon, Edgar Rojo, Sandra Borrego, Tom Eggers
December 10, 2024
Staff is very professional and friendly. Work was completed on time. Facility is very clean and welcoming. Work was completed on time. Facility is very clean and welcoming. More
by DQUINTA
Employees Worked With
November 12, 2024
Left waiting for 5 minutes in the lobby before anyone looked up at me -- no one at drop off desk. No unprompted proactive communication. Issue was not resolved, and service advisor either is ignorant, looked up at me -- no one at drop off desk. No unprompted proactive communication. Issue was not resolved, and service advisor either is ignorant, or fiat out lied to me that OnStar is *REQUIRED* for basic navigation, time keeping, and compass function. (Not to be confused with Map+... the BASIC Map is not properly functioning.) More
by dwhicker
Employees Worked With
Matt LeBlanc
