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115 Reviews of Covert Cadillac Bee Cave - Service Center
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May 06, 2025
LET DOWN once again 6 months after repurchase once again still dealing with Cadillac has been a frustrating just buy this vehicle back and save me the trouble every week I get a phone call from Cadillac rep still dealing with Cadillac has been a frustrating just buy this vehicle back and save me the trouble every week I get a phone call from Cadillac rep. Telling me the same thing And now a recall on a motor I told this company that had been making a knock even showed them videos of the sound and they sent me on my way saying it was safe to drive. More
by Santos
Verified Customer
May 06, 2025
I am satisfied. The last service was great!! I had an unsatisfied service before but you guys made an effort and fixed the issue. That’s why I return to you guys aga The last service was great!! I had an unsatisfied service before but you guys made an effort and fixed the issue. That’s why I return to you guys again. Thank you More
by ROMONENA2000
Employees Worked With
Michael
May 03, 2025
Great staff, courteous, easy in and out, comfortable waiting room area! Great drinks options, It could be better if some healthy snack options or some fruits in waiting area like oranges or apples. It c waiting room area! Great drinks options, It could be better if some healthy snack options or some fruits in waiting area like oranges or apples. It can be controlled by service focus and offered to clients as options after they saddle in waiting area for few minutes. Excellent service from my service manager Wade Higginbotham always courteous, friendly, More
by CCHAKIR
Employees Worked With
Wade Higginbotham service manager
April 25, 2025
Great customer service, they went the extra mile to insure we were satisfied with our purchase. insure we were satisfied with our purchase. More
by john_hale74
Employees Worked With
April 24, 2025
They were very friendly, attentive, communicative and caring. The restroom was clean and well equipped. The waiting area was stocked with chilled bottles of water, snacks and hot drinks. They gave me a caring. The restroom was clean and well equipped. The waiting area was stocked with chilled bottles of water, snacks and hot drinks. They gave me a loaner vehicle and it was top notch! This experience has been typical of what I’ve received here since I bought my vehicle here two years ago…I really enjoy working with Jennifer! More
by BFRANKLIN_TX
Employees Worked With
Jennifer Estrada is awesome to work with!
April 08, 2025
Wade was attentive and managed to wrangle me a loaner vehicle even though they were out of loaner vehicles. Vehicle was fixed overnight. vehicle even though they were out of loaner vehicles. Vehicle was fixed overnight. More
by brian@brianroark.com
Employees Worked With
Wade Higginbotham
April 03, 2025
Wade is always patient and informative. He was the 1st advisor when I bought the car and since then. The whole department is awesome. Thanks for the beverages and snacks. He was the 1st advisor when I bought the car and since then. The whole department is awesome. Thanks for the beverages and snacks. More
by izamarron
Employees Worked With
Wade Higginbotham- Service Advisor
