Covert Cadillac Bee Cave

Covert Cadillac Bee Cave responded

Thank you for your feedback. I’m truly sorry to hear about your unpleasant experience. It’s clear that we fell short in both the detailing and overall delivery of your vehicle. I understand that we picked up your vehicle and addressed these concerns immediately, and I hope this resolved the issues. Your feedback is invaluable, and we will use it to improve our processes. If you have any further concerns or need additional assistance, please don’t hesitate to reach out to us directly.

Covert Cadillac Bee Cave responded

Thank you for your great review! We’re thrilled to hear that your car buying experience at Covert Cadillac Bee Cave was easy and hassle-free. It’s wonderful to know that our friendly service made purchasing from a different city simple and straightforward. We’re glad we could help you find the exact car you wanted. If you need anything else or have further questions, don’t hesitate to reach out. Enjoy your new Cadillac, and we hope to assist you again in the future!

Covert Cadillac Bee Cave responded

Thank you for your positive feedback! We're delighted to hear about your experience with the team at Covert Cadillac Bee Cave. It’s fantastic to know that our professional and friendly staff provided great service and completed everything on time and right the first time. We appreciate your kind words and are glad we could meet your expectations. If you need any further assistance or have additional questions, please don’t hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

Covert Cadillac Bee Cave responded

Kevin, Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our team at Covert Cadillac Bee Cave. It’s fantastic to know that our service and helpful staff made a positive impression. We look forward to welcoming you back in the future. If you need any further assistance or have more questions, please don’t hesitate to reach out. Thanks again for choosing us!

Covert Cadillac Bee Cave responded

Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience at Covert Cadillac Bee Cave and that you consider us the best dealer service center you've ever visited. It’s wonderful to know that our team’s helpfulness, excellent work, and fair pricing stood out to you. We’ll be sure to pass along your kind words to Dan Depew, Matt, Wade, and Michael. Your feedback means a lot to us and motivates us to continue providing outstanding service. If you need anything else or have more questions, feel free to reach out. Thank you for choosing us, and we look forward to assisting you again!

Covert Cadillac Bee Cave responded

Thank you for your great review! We’re delighted to hear that Matt and our technician provided you with excellent care at Covert Cadillac Bee Cave. It’s wonderful to know that their dedication to service made a positive impact on your experience. We appreciate your feedback and are glad to have you as a valued customer. If you need any further assistance or have additional questions, please don’t hesitate to reach out. Thanks again for choosing us!

Covert Cadillac Bee Cave responded

Amy, Thank you for your kind review! We're thrilled to hear that you had a great experience with us at Covert Cadillac Bee Cave. Adler is indeed a valuable member of our team, and we're glad he could assist you effectively throughout the entire process. We appreciate your feedback and look forward to serving you again in the future. If you need any further assistance, please feel free to reach out!

Covert Cadillac Bee Cave responded

Thank you for taking the time to leave a review and for your kind words about our workmanship! We’re thrilled to hear that you’re satisfied with the quality of our work. We understand that price is an important factor, and we’re always striving to provide value while maintaining high standards. If you have any concerns or would like to discuss this further, please don’t hesitate to reach out to us directly. We’d be happy to review the details with you and see how we can assist. Also, if you’re ever in the Bee Cave area, feel free to visit us at Covert Cadillac Bee Cave. We’d love to have you stop by!

Covert Cadillac Bee Cave responded

Thank you for sharing your wonderful experience with Covert Cadillac Bee Cave! We're delighted to hear about your positive interactions with Daniel Souza and Adler Guinn. Daniel’s courteous and informative approach, even when you were waiting for the 2025 models, truly reflects our commitment to exceptional customer service. Adler’s knowledge, friendliness, and politeness made your second visit pleasant and comforting, and we're thrilled you found the perfect vehicle with his assistance. We appreciate your kind words about our new location and facilities. Thank you for choosing Covert Cadillac Bee Cave, and we look forward to delivering your new car soon!

Covert Cadillac Bee Cave responded

Thank you for sharing your positive experience at Covert Cadillac Bee Cave! We're delighted to hear that our speedy service and complimentary car wash exceeded your expectations. It's great to know that Aaron was helpful in linking your phone to your car, and that you enjoyed our comfortable lounge area. We appreciate your feedback and look forward to providing you with excellent service in the future!