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Covert Cadillac Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.7
132 Reviews
Find luxury cars and a premium shopping experience at Covert Cadillac Bee Cave serving Austin TX, Bee Cave TX, Lago Vista TX, Wells Branch TX and Lakeway TX!
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16501 Sweetwater Village Drive Building 2

Austin, TX

78738

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Showing 132 reviews

August 07, 2024

Their customer service is very good. Adler was really helpful and responded well throughout the whole process. More

by amy.schillingohd
Recommend Dealer
Yes
Employees Worked With
Adler
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Aug 07, 2024 -

Covert Cadillac Bee Cave responded

Amy, Thank you for your kind review! We're thrilled to hear that you had a great experience with us at Covert Cadillac Bee Cave. Adler is indeed a valuable member of our team, and we're glad he could assist you effectively throughout the entire process. We appreciate your feedback and look forward to serving you again in the future. If you need any further assistance, please feel free to reach out!

August 07, 2024

Great work and very satisfied. However….. Your prices are very exorbitant!!! But the workmanship is awesome. More

by MANNY37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Hugenboom
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Aug 07, 2024 -

Covert Cadillac Bee Cave responded

Thank you for taking the time to leave a review and for your kind words about our workmanship! We’re thrilled to hear that you’re satisfied with the quality of our work. We understand that price is an important factor, and we’re always striving to provide value while maintaining high standards. If you have any concerns or would like to discuss this further, please don’t hesitate to reach out to us directly. We’d be happy to review the details with you and see how we can assist. Also, if you’re ever in the Bee Cave area, feel free to visit us at Covert Cadillac Bee Cave. We’d love to have you stop by!

August 05, 2024

We were extremely pleased on our first contact with Daniel Souza of Covert Cadillac Bee Cave. He was very courteous even though we were not ready to buy because we were waiting for the 2025 models! Dan More

by deanandjudy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Souza, Adler Guinn, Christian Rupp
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Aug 05, 2024 -

Covert Cadillac Bee Cave responded

Thank you for sharing your wonderful experience with Covert Cadillac Bee Cave! We're delighted to hear about your positive interactions with Daniel Souza and Adler Guinn. Daniel’s courteous and informative approach, even when you were waiting for the 2025 models, truly reflects our commitment to exceptional customer service. Adler’s knowledge, friendliness, and politeness made your second visit pleasant and comforting, and we're thrilled you found the perfect vehicle with his assistance. We appreciate your kind words about our new location and facilities. Thank you for choosing Covert Cadillac Bee Cave, and we look forward to delivering your new car soon!

August 04, 2024

Service was very speedy and they even washed my car. Aaron helped with linking my phone to my car and was very helpful. Loung area is very nice also. More

by ELLIEMC1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Aug 05, 2024 -

Covert Cadillac Bee Cave responded

Thank you for sharing your positive experience at Covert Cadillac Bee Cave! We're delighted to hear that our speedy service and complimentary car wash exceeded your expectations. It's great to know that Aaron was helpful in linking your phone to your car, and that you enjoyed our comfortable lounge area. We appreciate your feedback and look forward to providing you with excellent service in the future!

August 04, 2024

A very good experience Very courteous Very knowledgeable Very helpful Not pushy Enjoyed the whole experience More

by JOHNABEL61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Regan Shein
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Aug 05, 2024 -

Covert Cadillac Bee Cave responded

Thank you for sharing your very positive experience at Covert Cadillac Bee Cave! We're thrilled to hear that our team was courteous, knowledgeable, and helpful without being pushy. It's wonderful to know that you enjoyed the entire experience. We appreciate your kind words and look forward to serving you again in the future!

August 04, 2024

Alexis was helpful, knowledgeable, and very patient with my 5 year old’s energy. She helped make it happen and kept my son occupied when he got stir crazy. Very thankful for her attendance and enthusiasm! More

by Kimberly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis, Creed, Sandra
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Aug 05, 2024 -

Covert Cadillac Bee Cave responded

Kimberly, Thank you for sharing your wonderful experience at Covert Cadillac Bee Cave! We're delighted to hear that Alexis was helpful, knowledgeable, and patient with your energetic 5-year-old. It's fantastic to know she made the process enjoyable and kept your son occupied. We appreciate your kind words and look forward to welcoming you back for service appointments and any future needs. Thank you for choosing Covert Cadillac Bee Cave!

August 03, 2024

Covert Sweetwater has the best customer service I have ever experienced. Jennifer Estrada is top notch. Very knowledgeable and professional. She was able to provide me a loaner when my car was being s More

by JENNYABRAMSPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Estrada, Matt
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Aug 05, 2024 -

Covert Cadillac Bee Cave responded

Thank you for sharing your outstanding experience at Covert Cadillac Bee Cave! We're delighted to hear that Jennifer Estrada provided top-notch customer service and that she was able to arrange a loaner for you during your service. It's also wonderful to know that Matt's courteous and professional demeanor made a positive impression. We truly appreciate your kind words and are proud of our excellent team of professionals. Thank you for choosing Covert Cadillac Bee Cave, and we look forward to serving you again!

August 01, 2024

Pleasant and easy experience with quality sales staff that was well trained in the products they sold and the inventory on the premises. More

by gary@gameinc.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
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Aug 01, 2024 -

Covert Cadillac Bee Cave responded

Gary, Thank you for sharing your experience! We're thrilled to hear that you had a pleasant and easy visit at Covert Cadillac Bee Cave. Our sales staff takes pride in being well-trained and knowledgeable about our products and inventory. We appreciate your feedback and look forward to welcoming you back in the future!

August 01, 2024

Amazing service and experience between Coach, sales leadership and finance, will be back and recommend to others for sure More

by steven.poitras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron , Sandra, edgar, Tom Eggers
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Aug 01, 2024 -

Covert Cadillac Bee Cave responded

Steven, Thank you so much for your positive review! We are delighted to hear that our leadership and finance teams at Covert Cadillac Bee Cave exceeded your expectations. Your satisfaction is our top priority, and it's wonderful to know that you plan to return and recommend us to others. We look forward to serving you again soon!

August 01, 2024

Ira was my sales person and he was awesome. He earned my business and has contacted me even after the sale. More

by drp2275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Eggers
Report | Print
Aug 01, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your positive review! We're delighted to hear that Ira at Covert Cadillac Bee Cave provided you with such excellent service and has continued to stay in touch even after your purchase. It's wonderful to know that his dedication earned your business. We appreciate your feedback and look forward to assisting you again in the future!

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