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Covert Cadillac Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.7
168 Reviews
Find luxury cars and a premium shopping experience at Covert Cadillac Bee Cave serving Austin TX, Bee Cave TX, Lago Vista TX, Wells Branch TX and Lakeway TX!
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16501 Sweetwater Village Drive Building 2

Austin, TX

78738

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Showing 168 reviews

August 23, 2024

The service from Wade was fantastic, as usual. There is a flaw in how the front end air valance/diffuser is designed. It should not come loose as easily as it does. More

by paulnutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
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Aug 24, 2024 -

Covert Cadillac Bee Cave responded

Paul, Thank you for your feedback and for your continued trust in our service! We're thrilled to hear that Wade provided fantastic service, as always. We appreciate your insight regarding the front end air valance/diffuser design and will certainly pass your feedback along to Cadillac for further review. If you have any more concerns or need additional assistance, please don't hesitate to reach out. We look forward to seeing you again at Covert Cadillac Bee Cave!

August 23, 2024

The Bee Cave Cadillac was absolutely the best service experience! Very friendly and so efficient. Michael and his staff made us feel like royalty! The store is lovely. The loaner was just like my c More

by SHERRY_INGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Aug 23, 2024 -

Covert Cadillac Bee Cave responded

Thank you, Sherry, for your glowing review! We’re thrilled to hear that your experience at Covert Cadillac Bee Cave was exceptional. Michael and his team are dedicated to providing top-notch service, and it’s wonderful to know they made you feel like royalty. We’re also glad the loaner vehicle made your day more comfortable in the heat. Your appreciation means a lot to us, and we look forward to assisting you again in the future. Thank you for choosing Covert Cadillac Bee Cave!

August 22, 2024

Jennifer my sales person went above and beyond with the customer service she provided. Christian the Finance person was very patient with me and answered all of my questions. When calling the dealership on More

by Sonya Jacobs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer, Christian, Mr. Souza
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Aug 22, 2024 -

Covert Cadillac Bee Cave responded

Sonya, Thank you so much for your wonderful review! We’re thrilled to hear that Jennifer and Christian provided exceptional service during your visit to Covert Cadillac Bee Cave. It’s our goal to ensure that every aspect of your experience is top-notch, from sales to financing and beyond. We’re also pleased to know that our entire team, from the phone staff to the on-site personnel, met your expectations with professionalism and helpfulness. Your satisfaction is our priority, and we’re grateful for your kind words. If you need any further assistance or have more questions in the future, don’t hesitate to reach out. Thank you for choosing Covert Cadillac Bee Cave!

August 21, 2024

I drive from Georgetown to work with Arron “Coach” Deck. I liked that he wasn’t pushy. Didn’t keep trying to call me. Texted and sent pics and ideas. He found me exactly what I wanted!!! I don’t respond wel More

by Juleekru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arron “Coach” Deck
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Aug 21, 2024 -

Covert Cadillac Bee Cave responded

Julee, Thank you so much for your wonderful review! We’re thrilled to hear that Arron “Coach” Deck provided you with a pleasant, no-pressure experience at Covert Cadillac Bee Cave. It’s great to know that his approach—through texts, pictures, and thoughtful communication—helped you find exactly what you wanted. We’re excited for you to receive your new XT4 and to handle the delivery and trade-in process smoothly. If you need anything else or have any questions, don’t hesitate to reach out. Enjoy your new Cadillac, and thanks again for your kind words!

August 21, 2024

Excellent service all around. Tom Gordon was great. Will return for more business. Daniel in finance was great as well More

by roger.leaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom, Daniel
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Aug 21, 2024 -

Covert Cadillac Bee Cave responded

Roger, Thank you so much for your positive feedback! We’re delighted to hear that you had an excellent experience with Tom Gordon and Daniel at Covert Cadillac Bee Cave. Providing great service is our top priority, and it's wonderful to know that both Tom and Daniel made a positive impression. We look forward to serving you again in the future. If you need anything else or have any questions, please don’t hesitate to reach out. Thanks again for your kind words!

August 21, 2024

Arron was great to deal with. No pressure. We bought an XT5. There was nothing on the lot that met our specifications, so he walked us through the ordering process. When we picked More

by TERRYAGILCHRIST1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arron Deck
Report | Print
Aug 21, 2024 -

Covert Cadillac Bee Cave responded

Terry, Thank you so much for sharing your experience! We’re delighted to hear that Arron provided you with a seamless and no-pressure experience at Covert Cadillac Bee Cave. It’s great to know that he guided you through the ordering process and ensured you were well-acquainted with your new XT5’s features. We’re also pleased you appreciated the comfort of our air-conditioned bay. If you have any more questions or need assistance in the future, feel free to reach out. Enjoy your new Cadillac!

August 21, 2024

Fantastic, professional. The work was done quickly and I was out the door. Great experience. More

by MARIEPAVLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt LeBlanc
Report | Print
Aug 22, 2024 -

Covert Cadillac Bee Cave responded

Marie, Thank you for your positive review! We’re thrilled to hear that you had a fantastic and professional experience at Covert Cadillac Bee Cave. It’s wonderful to know that the work was completed quickly and to your satisfaction. Our team strives to provide efficient and high-quality service, and we’re glad we could meet your expectations. If you need any further assistance or have any questions in the future, don’t hesitate to reach out. Thanks again for choosing us, and we look forward to seeing you next time!

August 19, 2024

All staff were very professional and easy to work with. Good overall experience. Thank you More

by rzegles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Val, Chris
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Aug 19, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your positive feedback! We’re delighted to hear that you had a good overall experience with our professional team at Covert Cadillac Bee Cave. We strive to make every interaction smooth and enjoyable, and it’s great to know that we met your expectations. If you need any further assistance or have questions in the future, don’t hesitate to reach out. Thank you for choosing Covert Cadillac Bee Cave!

August 19, 2024

great customer service, your facility is awesome, time spent was worth the drive and I will definitely recommend your facility to my friends. Thank you. More

by denniskalec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel,Coach and Sandra
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Aug 19, 2024 -

Covert Cadillac Bee Cave responded

Dennis, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that you found our facility to be top-notch. It's always our goal to make every visit worth the drive, and we're glad to know we succeeded. We truly appreciate your recommendation and look forward to welcoming you and your friends to Covert Cadillac Bee Cave in the future. If you need anything else, don’t hesitate to reach out. Thanks again!

August 18, 2024

Everyone is always so nice--great customer service. They offered to take me to the mall and pick me up. More

by AUSTINJENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Estrada and Mike
Report | Print
Aug 19, 2024 -

Covert Cadillac Bee Cave responded

Jennifer, Thank you for your kind words! We’re thrilled to hear that you experienced great customer service at Covert Cadillac Bee Cave and that our team went the extra mile by offering to take you to the mall and pick you up. Providing exceptional service and making our customers feel valued is our top priority. If you need any further assistance or have more questions in the future, please don’t hesitate to reach out. Thanks again for choosing Covert Cadillac Bee Cave!

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