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Covert Cadillac Bee Cave

Austin, TX

4.7
194 Reviews
Find luxury cars and a premium shopping experience at Covert Cadillac Bee Cave serving Austin TX, Bee Cave TX, Lago Vista TX, Wells Branch TX and Lakeway TX!
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16501 Sweetwater Village Drive Building 2

Austin, TX

78738

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Showing 194 reviews

September 07, 2024

Great service. Sam made the car buying experience very very easy i would recommend covert and Sam to my friend and family. More

by charles.george1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam sohail
Sep 09, 2024 -

Covert Cadillac Bee Cave responded

Charles, Thank you for your kind words! We’re thrilled to hear that Sam made your car buying experience so easy and enjoyable at Covert Cadillac Bee Cave. We appreciate your recommendation and are glad you’d suggest both our dealership and Sam to your friends and family. If you need any further assistance or have any questions, we’re here to help. Thanks again for choosing us!

September 06, 2024

Ready for me as soon as I arrived. Everyone was super professional and very polite More

by don.lutz
Recommend Dealer
Yes
Employees Worked With
Virgil
Sep 06, 2024 -

Covert Cadillac Bee Cave responded

Don, Thank you for taking the time to leave a review! We’re thrilled to hear that your visit to Covert Cadillac Bee Cave was met with professionalism and politeness. It’s our goal to provide a seamless and welcoming experience for every customer, and we're glad we could deliver on that promise for you. If you need any further assistance or have any questions, please feel free to reach out. We look forward to seeing you again!

September 06, 2024

Friendly and professional. And thorough. Can always get to my issue quickly and always have a loaner car available. This last item is extremely important to me. More

by Jshaw20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ira Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer in service is great.
Sep 06, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your fantastic review! We’re delighted to hear that you’ve had a positive experience with our friendly and professional team at Covert Cadillac Bee Cave. It’s great to know that our thorough service and availability of loaner cars have made a difference for you. We understand how important convenience is, and we’re glad we could meet your needs. If there’s anything more we can do for you, please don’t hesitate to reach out.

September 06, 2024

Have always had a great experience with Covert Bee Cave! The people there are just top notch! More

by coryfleitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade & Michael
Sep 09, 2024 -

Covert Cadillac Bee Cave responded

Cory, Thank you for your continued support and great feedback! We’re thrilled to hear that you’ve always had a positive experience with us at Covert Cadillac Bee Cave. Our team takes pride in providing top-notch service, and we’re delighted that it shows. If you need anything else or have any questions, we’re here to help. Thanks again for choosing us!

September 06, 2024

Wade Higginbotham provided great service. Work was performed on time and in a competent manner. More

by GLYNN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
wade higgenbotham
Sep 09, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your positive feedback! We’re delighted to hear that Wade Higginbotham provided you with great service at Covert Cadillac Bee Cave. It’s wonderful to know that the work was completed on time and to your satisfaction. We appreciate your kind words and look forward to assisting you again in the future. If you have any more questions or need further assistance, feel free to reach out.

September 05, 2024

Friendly checkin, a pleasant wait in the customer lounge, speedy service along with a car wash, and I was on my way with a car in great shape and ready for the road. More

by JOEWOODSTOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
Sep 06, 2024 -

Covert Cadillac Bee Cave responded

Joe, Thank you for your kind words! We’re delighted to hear that you had a great experience at Covert Cadillac Bee Cave. It’s wonderful to know that our friendly check-in, comfortable customer lounge, speedy service, and car wash all contributed to a smooth and satisfying visit. We’re glad your car was ready for the road and in great shape. If you need anything else or have further questions, don’t hesitate to reach out. Safe travels and we look forward to seeing you again!

September 05, 2024

Covert Cadillac bee caves is awesome. The customer service is unmatched. Jennifer Estrada really took care of me. More

by MTUCKER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer estrada
Sep 06, 2024 -

Covert Cadillac Bee Cave responded

Thank you so much for your glowing review! We’re thrilled to hear that you had an awesome experience at Covert Cadillac Bee Cave and that Jennifer Estrada provided you with exceptional customer service. We take pride in our team's dedication to making every visit outstanding, and it’s wonderful to know Jennifer made a positive impact. If you need anything else or have any questions, please feel free to reach out. We look forward to serving you again!

September 04, 2024

Had an excellent experience dealing with Tom Gordon. Very professional and would highly recommend friends and family to Tom. More

by NEIL24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Covert Cadillac Bee Cave responded

Neil, Thank you for your positive review! We're thrilled to hear that you had an excellent experience with Tom Gordon at Covert Cadillac Bee Cave. It’s great to know that his professionalism stood out and that you’d recommend him to friends and family. Your satisfaction is very important to us, and we appreciate your kind words. If you need any further assistance or have any more questions, please feel free to reach out. We look forward to welcoming you back soon!

September 04, 2024

I received top notch customer service from at bee cave Cadillac. The staff was ver courteous and friendly. More

by 69bigcraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentyn Shvets
Sep 05, 2024 -

Covert Cadillac Bee Cave responded

Craig, Thank you for your feedback! We’re delighted to hear that you had a great experience at Covert Cadillac Bee Cave and that our team’s courteous and friendly service made a positive impact. Your satisfaction is our priority, and we’re here to assist you with any further needs or questions you may have. We look forward to seeing you again soon!

September 04, 2024

Prompt service and early appointment by service dept due to nature of issue. Repair made and vehicle ready in about an hour. Great experience at Covert Bee Cave. More

by B.PASSMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach in Service Dept
Sep 05, 2024 -

Covert Cadillac Bee Cave responded

Thank you for taking the time to share your experience! We’re glad to hear that you received prompt service and an early appointment from our service department at Covert Cadillac Bee Cave. It’s wonderful to know that the repair was completed quickly and to your satisfaction. We strive to make every visit a great experience, and we’re pleased that we could meet your needs efficiently. If you have any further questions or require additional assistance, please don’t hesitate to reach out. We look forward to serving you again!

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