Courtesy Chevrolet Center

The whole purchasing experience at this dealer was pleasent. The dealerships in my county either did not care enough to make a sell or did not have sufficient knowledge of the vehicle. pleasent. The dealerships in my county either did not care enough to make a sell or did not have sufficient knowledge of the vehicle. More

My experience with Courtesy Chevrolet can be expressed with one word "AWESOME!". It all began when I requested internet pricing from local SD County Chevrolet dealerships via email. Not only did Courtesy with one word "AWESOME!". It all began when I requested internet pricing from local SD County Chevrolet dealerships via email. Not only did Courtesy Chevrolet responded promptly (within hours)but they had the lowest bid to offer. Internet Sales Consultant Audrey Atherton responded to my email request. She was very courteous and respectful to my request for communicating via email only. I liked the fact that she would follow up (via email) to be of service in answering any questions or concerns that I might have on the vehicle I had in mind to purchase in a few months, even after I made it clear that I was not serious at the time to make a purchase but rather was just gathering information for the time being. Here is the part that is AWESOME. After discovering through Chevrolet's Website inventory that there was only 3 vehicles left (in SD County) in the color that I desired. I made arrangements to visit Audrey at Courtesy Chevrolet in hopes to reserve the vehicle for a future purchase in the coming months. Not only were they willing to do just that (in a reasonable time frame of course) but Audrey was awesome in suggesting and finding an avenue to make it happen without waiting a few months to make the purchase, all without any pressure what so ever. She was so friendly, courteous, respectful, understanding, and caring to my needs and wants. Now that's customer service! Long story short, I was able to surprise my daughter with the exact car that she desired without waiting a few months to get it. Every staff member that I encounter and seen was friendly, respectful and courteous. Courtesy Chevrolet really does live up to it's name! I look forward making future purchases for myself and wife when the time comes for a new vehicle. I definitely will recommend Courtesy Chevrolet to anyone who is in need for a new set of wheels. Thanks Courtesy Chevrolet! More

In todays economy where money is tight and dealers are unable to display and/or have on the lot the selections that have been available in the past Courtesy Chevrolet has always been able to expedite the unable to display and/or have on the lot the selections that have been available in the past Courtesy Chevrolet has always been able to expedite the process and locate the vehicle of my choice with ease and speed. I am fortunate enough at this time in my life to be picky in the vehicle that I desire and I suspect that I do indeed offer them a challenge. Not only have they been able to locate the car of my choice they are always ready to deliver the vehicle of my choice in a reasonable length of time. My previous vehicle was only available in Riverside, California and required pick up; my salesman himself fulfilled that chore in twenty-four hours and had the car in perfect condition for my pick up. I would be remiss if I did not include the post-sale care. I always have received a telephone and/or a letter to be sure that I have no difficulties, questions, or any other concerns with my new vehicle. This is the third vehicle I have purchased from Courtesy Chevrolet, I have always been treated with the utmost of courtesy and friendliness. They always have my previous purchase information available which eliminates a lot of work. The salesmen that I have worked with are enthusiastic without pressure, which I cosider very important as well. I also prefer to do business where I have a service department that is reliable and delivers excellent service when I require it. Everyone from the lowest to the highest staff member (from the shuttle driver to the cashier to the general manager)is always friendly and respectful. More