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Courtesy Chevrolet Center
San Diego, CA
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3,573 Reviews of Courtesy Chevrolet Center
Courtesy Chevrolet is the BEST in the Business. I am Courtesy Chevrolet is the BEST in the Business. I am active duty military currently deployed overseas. I was particularly interested on 2013 Camaro. Courtesy Chevrolet is the BEST in the Business. I am active duty military currently deployed overseas. I was particularly interested on 2013 Camaro. I took advantage of low interest rate and special discount savings being offered by GM to military. Mr. Steve Cox took care of my transaction smoothly and ensured all necessary paperworks are ready for my wife and son to sign. Steve is very trustworthy and courteous in ordering and getting the car I want and delivered it on time. Thank you very much, Steve. I will sure go back to Courtesy for any of my future car needs. More
Because I needed to find just the right car, my buying experience involved numerous encounters with the Courtesy staff. Carlos Zuniga even provided me information by email I needed before my visit to the experience involved numerous encounters with the Courtesy staff. Carlos Zuniga even provided me information by email I needed before my visit to the dealership. This allowed me to save time and provided the foundation for a very good buying experience. I got the car I was looking for; right color, right features, right price. On a visit to the showroom, Steve Cox showed me available inventory so I could better make my choice. Jessie Miller was there with my sharp looking Chevy when I came to pick it up. All of these fellows made me feel like an important client. I will definitely consider another Chevy from Courtesy when I am ready for my next car. More
Ramon Romo is the type of character who gives car dealers a bad name. It is unfortunate this dealership has to be so poorly represented by this "closer". From the second we shook hands and were intro a bad name. It is unfortunate this dealership has to be so poorly represented by this "closer". From the second we shook hands and were introduced it immediately headed down hill. Ramon pulled out the scratch paper and began writing in chicken scratch in an effort to be as confusing and unclear as humanly possible. As I questioned his tactics he would head back to the "desk" and see if "he could do better" then come back and ask, "what is it gonna take to do this deal?" Then he headed back to the desk... Eventually I excused myself from the dealership, said thanks but no thanks. The next day, Michael Tomich gave me a call to apologize for any discomfort I had experienced. He explained to me that he knew we could work out a deal if we communicated directly. I let him know I appreciated the follow up and thanked him for his apology. Steve Cox (internet sales manager who originally provided the vehicle quote) and Michael Tomich proceeded to work on the deal. Eventually, they communicated they had an approval at the rate I was looking for (A Tier Lease) but when I got closer to the dealer Steve called and said, "good news, we got you the B tier". At this point I contemplated turning around as I felt I AGAIN had received false information. Against my instinct I proceeded to the dealership. We finally settled on a purchase agreement, I SIGNED A CONTRACT, and was promised next day delivery. The next day Michael Tomich called to say that the vehicle COULD NO LONGER BE DELIVERED AS IT WAS SOLD to ANOTHER BUYER and that we did not have a deal. My contract clearly has the signature of the dealer, with the vehicle identification number, financing information, etc yet the vehicle was sold to another buyer. I am sure the other buyer was more profitable for the dealership. Legal? I am anxious to see how this problem is resolved as I do not want to take things to the next level. Overall, a poor experience even though there were multiple attempts at trying to right their wrongs. Both Doug and Tony seemed professional although I had little to no interaction with both. I appreciate that Doug did not try to push me into all of the "add-ons". Once I said not interested he moved forward. More
When I got my 2nd Volt from them. There is some small issues. Jesse and Andy did very effort to ensure the problems is fixed and provide extra helps to make my life easy. I definitely recommanded this d issues. Jesse and Andy did very effort to ensure the problems is fixed and provide extra helps to make my life easy. I definitely recommanded this dealership to everybody want to buy a Chevy Car. More
We went in and bought a used 2008 Saturn. Within 2 weeks of having the vehicle, the car had returned twice to the service center for problems w/ the breaking and stearing. After being very dissatisfied w/ t of having the vehicle, the car had returned twice to the service center for problems w/ the breaking and stearing. After being very dissatisfied w/ the vehicle, the Sales Management (Dave, Tony, and Justin) and Sales Consultant (Joe Rizk) were very kind and helpful to go above and beyond to make sure we ended up in a car we were happy with and felt safe in for our growing family! They didn't have to be so wonderful to us, but they continue to make sure we are happy customers. I would recommend this dealership to anyone! More
Inexperience sale person. Car was not clean at dilivery Inexperience sale person. Car was not clean at dilivery . Sales forget what his ponies I bying a car from dealer because I lake the car and I want Inexperience sale person. Car was not clean at dilivery . Sales forget what his ponies I bying a car from dealer because I lake the car and I wanted it More
Michael was extremely helpful with our new Chevy Truck Purchase. The whole experience was a breeze and we couldn't be happier with our new vehicle. Justin was great with getting the bed liner done; Doug Purchase. The whole experience was a breeze and we couldn't be happier with our new vehicle. Justin was great with getting the bed liner done; Doug Burroughs made the paperwork easy and Rob worked his magic with the pricing. The whole team was great! Thanks mucho. More
After some negotiation, Steve and Rick managed to beat everyone else's price in town! After some negotiation, Steve and Rick managed to beat everyone else's price in town! After some negotiation, Steve an everyone else's price in town! After some negotiation, Steve and Rick managed to beat everyone else's price in town! After some negotiation, Steve and Rick managed to beat everyone else's price in town! More
Great service with trying to decide what car we can afford and would work well for our needs. Also helpful with financing options and vehicle options. afford and would work well for our needs. Also helpful with financing options and vehicle options. More
Service was great not to pushy or overly forceful to just make a sale. He took the time to find out which car we would be happy with. Very positive experience. make a sale. He took the time to find out which car we would be happy with. Very positive experience. More