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Countryside Nissan - Service Center

Countryside, IL

4.5
493 Reviews

493 Reviews of Countryside Nissan - Service Center

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February 24, 2025

A 3% charge on credit cards at an already overpriced dealership service center feels like being overcharged. More

by Jimraff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont know
Feb 27, 2025 -

Countryside Nissan responded

Jimraff1, we are sorry that you are unhappy with the 3% service fee charged by the credit card company. Paying with cash or debit card avoids the pass-along fee. We do appreciate your business and we understand that inflation has impacted all businesses including ours. We do regularly price shop the local auto dealers and non dealer shops to ensure we are price competitive.

February 19, 2025

Great service great service great service great service great service great service great service great! More

by PSPOELLOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Feb 20, 2025 -

Countryside Nissan responded

THANK YOU, PSPOELLOT! We are thrilled to know that you had a great experience with our service team (BJ, Garland, Corey and Brandon)!

February 17, 2025

I called and left a message and nobody has contact me. You are using my information to the wrong person. That is fraud. you have to make sure that the person that goes into your dealer it is who she is More

by jaard4389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cinthya Bautista
1.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Countryside Nissan responded

jaard4389, we are trying to contact you but your user name is not obviously listed in our records. Will you call Rafael Rivera our General Manager as soon as possible? (630) 200-5717 Our goal is to help remedy this issue if someone is using your information.

February 14, 2025

Great customer service fast service the service rep was making sure I was updated at every step More

by Pinkgirlz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 15, 2025 -

Countryside Nissan responded

Thank you, Pinkgirlz! We are excited to know that you had a great experience with Brandon and our service team!

Feb 18, 2025 -

Countryside Nissan responded

Thank you, Pinkgirlz! We are excited to know that you had a great experience with Brandon and our service team!

February 13, 2025

Very nice people and polite very thorough with the work and helpful explained everything that need to be done to my vehicle More

by johranhen43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Countryside Nissan responded

Thank you, johranhen43! We're excited to know that everything went well with our recent service visit! We love your feedback and 5 STAR rating!

February 13, 2025

I have been coming here for service since I bought my car, and I have never received service as fast as I did this last time. I'm so used to leaving my car there for hours because it usually takes foreve More

by miriampaz1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Doerge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot what the rep's name was but I believe he was caucasian
Feb 14, 2025 -

Countryside Nissan responded

WE LOVE IT! Thank you, miriampaz1991. We're very excited to know the things we have been working on are happening! Thank you also for your continued business.

February 11, 2025

The service representatives are always welcoming and attentive to my car issues each time I come in for services. More

by VMOLINA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Countryside Nissan responded

Thank you, VMOLINA4! We appreciate your continued support of our service department!

February 10, 2025

My service advisor was very nice. He helped me get in and out as fast as possible and made sure any questions I had on my vehicle were answered during my visit More

by DANDREWM001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland
Feb 12, 2025 -

Countryside Nissan responded

Thank you, DANDREWM001! We are excited to know you had a great service experience!!

February 06, 2025

Exceptional service and focus on the customer. Exceptional! Very accommodation! Superior service. Thank you so much. More

by tcchasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic!
Feb 07, 2025 -

Countryside Nissan responded

tcchasey, THANK YOU! We truly appreciate your kind words about your experience.

February 05, 2025

We have always been satisfied with the service since when we first purchased a vehicle from Countryside Nissan many years ago. More

by pjama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Countryside Nissan responded

Thank you, pjama! We appreciate your continued support!

Feb 10, 2025 -

Countryside Nissan responded

Thank you, pjama! We appreciate your continued support!

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