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Countryside Nissan

Countryside, IL

Overview
Employees
Reviews
Vehicles
4.6
1,866 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 1,866 reviews

November 24, 2024

Very pleasant, courteous, and friendly Atmosphere,. They are all very friendly, kind and funny. Would recommend More

by Ambermidnight6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Countryside Nissan responded

Wonderful! Thank you, Ambermidnight6!

November 23, 2024

Kuba is a very experienced, mild mannered, low pressure salesman. It's always a pleasure to deal with him. I recommend him highly. More

by DTRUFLYT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Countryside Nissan responded

That does sound like Kuba! Thank you, DTRUFLYT!!

November 22, 2024

In general, the service was good. But there was some miscommunication. I bought the Customer Purchasing Maintenance Plan for $399. I thought it would include the first maintenance t More

by suwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uvaldo
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Nov 25, 2024 -

Countryside Nissan responded

suwe, first we are sorry that you are still unhappy. After reviewing with our managers we learned that our team has already reached out to you and offered to talk through what charge you experienced. The maintenance plan items were at no charge, the additional item was outside the plan. We appreciate your business and your opinion is important to us, so please reply to Charlie's text if you would like further understanding or to offer more feedback.

November 21, 2024

very perfessional excellent service done in very quick time and repaired perfectly will recommend this dealership to my family and friends More

by gfasano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Countryside Nissan responded

We are so happy to know you had a 5 STAR experience with our team. THANK YOU, gfasano!!!

November 20, 2024

The staff explains the problems in detail and they are following up on the maintenance of the car and if they find problems they let you know and if you want to fix themSi More

by juliapachus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
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Nov 20, 2024 -

Countryside Nissan responded

Thank you, juliapachus! Sorry you had problems with your vehicle BUT, so glad to know they have been taken care of!

November 20, 2024

Thank You For The Service Everybody profesional en Great Job hay Project en Thank You So Much For You Service Anything More

by Gonzalez04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Countryside Nissan responded

THANK YOU, Gonzalez04!

November 20, 2024

Workmanship is great to the point with fixing things up. Waiting time was little longer than expected. Rated 4 stars. More

by goming22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
UVALDO
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Nov 21, 2024 -

Countryside Nissan responded

Thank you, goming22! We appreciate your 4 STARs and will continue to work on meeting time expectations for all!

November 19, 2024

Countryside Nissan service was great, quickly handled a recall issue and didn't try to add thousands of dollars to the bill. Did what was needed quickly did a great job More

by tjbooker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unk
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Nov 20, 2024 -

Countryside Nissan responded

Thank you, tjbooker! Happy to learn that your experience went smoothly!

November 18, 2024

I was very satisfied with the use of technology to expedite the process. I was pleased with the service and the overall professional and personalized service. Both John and Tim always make me feel val More

by lovelykelvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Countryside Nissan responded

Thank you, lovelykelvin! We are constantly working to find new ways to speed up the process. We're glad you noticed!

November 18, 2024

They're very knowledgeable and explained things to me so I could understand. I brought the car in for an issue, and apparently they didn't think it was that problem. The mechanic said he thought it might be More

by krisnmike95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uvaldo (service) and Gary (Mechanic)
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Nov 19, 2024 -

Countryside Nissan responded

Thank you, krisnmike95! We hope no return trip is needed at this time, but we're here (even on Saturday) if you need us!

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