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Countryside Nissan

Countryside, IL

Overview
Employees
Reviews
Vehicles
4.6
1,866 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 1,866 reviews

January 17, 2025

Always great service but since i get my oil changes there, i do question why im always being told i need more and more repairs everytime i come in? Garland is super helpful and very kind, and kind. More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GARLAND
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Jan 18, 2025 -

Countryside Nissan responded

Thank you, Patricia, for taking the time to share your 5 STAR rating. Garland or our other advisors will always pass along the maintenance and repair recommendations made by Nissan's owner guide or the certified technicians in our service department. Our role is to educate you on the best ways to keep your vehicle in top working order. Which items you perform and what you repair is always up to you. Thanks again!

January 17, 2025

oil change for corporate vehicle was completed efficiently and professionally. Completed in about 20 minutes More

by wagsbpd66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Countryside Nissan responded

Thank you, wagsbpd66!

January 14, 2025

Overall a good experience. The car was ready when promised and they actually told me a service I requested was not necessary. More

by negrondav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Countryside Nissan responded

Thank you, negrondav! Transparent and clear processes are important to both our sales and service departments! We're happy you had a great experience.

January 14, 2025

This field can’t be required I’m sure many people stop the survey at this point More

by jimgonzo45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 15, 2025 -

Countryside Nissan responded

Thank you, jimgonzo45!

January 13, 2025

Quick, efficient and friendly service. Did not have to wait longer than the estimated amount of time. More

by gp515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Del Toro
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Jan 14, 2025 -

Countryside Nissan responded

THANK YOU, gp515! We appreciate your efficient review and 5 STAR rating!

Jan 15, 2025 -

Countryside Nissan responded

THANK YOU, gp515! We appreciate your efficient review and 5 STAR rating!

January 10, 2025

Great experience, the staff is friendly, knowledgeable and very professional. I will definitely be telling my friends and family and will be back for the purchase of my next vehicle. More

by adiel.cuevas25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2025 -

Countryside Nissan responded

Thank you adiel.cuevas25! Your referrals and recommendation are very valuable to us for both our service and our sales teams!

January 08, 2025

Service was performed promptly. All my Nissan vehicles have been serviced here and service has been satisfactory, More

by gm7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2025 -

Countryside Nissan responded

Thank you, gm7! Your 5 STAR rating and endorsement mean a great deal to us!

January 07, 2025

Personal customer service, special discounts throughout the year, comfortable waiting room with WiFi and selection of coffee/tea, thorough and professional work, video details of completed and recommended More

by laurens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2025 -

Countryside Nissan responded

Thank you, laurens! We appreciate your 5 STAR rating and thoughtful words about our team and business!

January 06, 2025

Went in for a broken gas door. End up also with a broken truck latch. Which I had to pay. It wasn’t broken when I dropped it off. Not happy 530.00 later!!!!! More

by claude25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cinthya Bautista
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Countryside Nissan responded

claude25, we understand you were in last week for a broken gas door last week and that repair was completed for you. You returned because your rear hatch button not properly working. The two repairs are unfortunate but not related. While there is some commonality with the mounting brackets of rear hatch switch braking from every day use, (on this model of pathfinder), it has not reached a level where Nissan has put it on recall. Our service manager has shared that he personally explained this and worked with you by not only discounting the repair substantially but also going to another dealership to buy the part needed in an effort to expedite the repair because you needed the work completed the same day. We're sorry that you're unhappy and disappointed you are unhappy with our efforts.

January 05, 2025

Tim and Daylong are the best! They make car shopping a smooth and transparent experience! More

by Rosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daylong
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Jan 06, 2025 -

Countryside Nissan responded

Thank you, Rosa! We appreciate your 5 STAR rating and kind words for Tim and Daylong!

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