Corwin Toyota Colorado Springs

Adam and the team were easy to work with and answered all our questions. Thanks! our questions. Thanks! More

Robert was very responsive to all concerns. My sales experience was excellent. I do hope to have repeat business with them if and when the need presents itself. My sales experience was excellent. I do hope to have repeat business with them if and when the need presents itself. More

Working on an out-of-state sale with Corwin Toyota, nearing the final stretch and all has been great thus so far, but since all work has been dine via phone, video, email & text - I have not yet had th nearing the final stretch and all has been great thus so far, but since all work has been dine via phone, video, email & text - I have not yet had the honor of meeting cutepie Louie. But he gets a 5 star rating nonetheless on cuteness & Muppetesque factors alone! What an adorable lil face!!! Thank goodness it's a long distance deal, otherwise I'd just be playing & giving Mr. Louie kisses, pets + treats the whole time!!!! More

Dealing with Aaron at Corwin Toyota was about as easy as it gets. He’s great salesman and a great person and Toyota Corwin had really good deals. it gets. He’s great salesman and a great person and Toyota Corwin had really good deals. More

Great staff! Very knowledgeable and helpful. Felt I was fairly treated. Looking forward to my new Truck! Very knowledgeable and helpful. Felt I was fairly treated. Looking forward to my new Truck! More

Working with Corwin Toyota was a pleasant experience. Everyone knew their job responsibilities and were easy to work with. Everyone knew their job responsibilities and were easy to work with. More

A verything is perfect and professinal. Thanks to all of you and keepup with the good work. Thanks to all of you and keepup with the good work. More

Bryson was a pleasure to work with through the entire sales process. We had a few hiccups after the transaction but he has gone the extra mile to ensure they are corrected for me. sales process. We had a few hiccups after the transaction but he has gone the extra mile to ensure they are corrected for me. More

Corwin Toyota will cut corners, and you will pay the cost. We purchased a vehicle (less than five years old, ~70,000 miles) from Luke at Corwin Toyota. JR was the supervising manager, and our finance cost. We purchased a vehicle (less than five years old, ~70,000 miles) from Luke at Corwin Toyota. JR was the supervising manager, and our finance representative was JB. We were sent home without the correct paperwork to insure, register, or pay the loan for the car. I had to follow up with JB, and they eventually created a new flash drive for us to pick up with the documents we should have received at the time of sale. A few weeks later, one of the tires stopped holding air. We brought the car to Corwin’s service department. The technician told us that the tires did not look good and were cracking on the sides and leaking air. When we explained that we had just purchased the vehicle from them about five weeks earlier, they told us to speak with our salesperson, Luke, right away. Luke told us that the service employees “don’t get paid until they make sales,” so they will always tell customers they need new tires. These service employees the same people who inspected the car five weeks earlier and cleared it for sale -- so we were quite confused. We took the car to a second tire shop for another opinion. They immediately put the spare tire on and said all four tires were in bad shape, with the front two showing dry rot and needing to be replaced as soon as possible. When we spoke with Luke again, he said “retail tires are a scam” and advised us not to purchase from Corwin or any other professional tire shop. He said he had looked up some tires on Facebook Marketplace on our behalf. He apologized many times, and when I asked if there was anything he could do to make things right, he said he would check and get back to us. He did not follow up. I called again, and Luke said the tires were “good enough to pass inspection” because they “just check tread depth,” and that there was nothing more they would do. [UPDATE: After receiving a reply to this review on another platform encouraging me to call customer service, I spoke with Cherie, the head of customer service. She said she would speak with the Sales Manager and General Manager. After doing so, she told me they would not take further action because the tires had “passed inspection.” When I asked what advice she would give me if I were her daughter, she said, “we all get burned,” and encouraged me to do better research next time. She referred to my experience as a “lesson learned.” I also learned that the response to my review was automated -- no one actually cared or wanted me to call.] This was our first time buying a car. We trusted that Corwin was a reputable dealership and did not get a third-party inspection. I will not make that mistake again. Do not trust Corwin Toyota. I’m grateful nothing worse happened, but we now need to replace all four tires less than six weeks after purchasing the vehicle. We will also be getting a full inspection from another mechanic in case anything else was overlooked or misrepresented in the "inspection" completed before sale. More

It was such a disappointment to get a phone call from Tarsha about a car I was interested in, get the price of the car confirmed over the phone even with my city taxes, only for me to drive an hour and a Tarsha about a car I was interested in, get the price of the car confirmed over the phone even with my city taxes, only for me to drive an hour and a half away from my home to the dealer to get informed by Tarsha that the car was incorrectly priced. I asked to speak with a manager who I let know how far I drove and how I confirmed the price over the phone before I came in. He said unfortunately this happens often there’s nothing we can do when vehicles get pushed through our inventory and get incorrectly priced instead of 21,000 this car is actually 34,000. I was so disappointed but the associates tried finding me other similar vehicles. Tarsha pulled up two cars for me to look at but I told her they did not have the features I wanted so I was going to look elsewhere. She then asked me what features in specific and I told her heated seats and remote start. She said she can make it happen because of the inconvenience. I was happy at this point until we got to the paperwork and the two accessories were in fact not included. I paid $850 extra for the remote start and instead of them covering the heated seats, they took off the price of the Datadots which was $400 instead of the $800 seats. And proceeded to confess that datadots come with every car automatically but it is not a required purchase so actually the car should’ve been $2000 less and instead I just paid more for what I wanted. I have let everyone on my platforms know that this is not a required purchase as the car will come with it anyway. Eric J from finance just kept telling us the whole time that they are losing 7k on the car, which was not even my fault because I did not negotiate the listing price on the vehicle and was even paying for my own accessories so I’m not sure why he tried to make me feel bad ???? More