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Cortese Ford Lincoln

Rochester, NY

4.6
2,371 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,371 reviews

July 23, 2025

Easy to schedule an appointment. Employees are all friendly and helpful. Best experience I have had at a dealership. Zach fixed a problem numerous other techs could not, and quickly! More

by 357magzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Cortese Ford Lincoln responded

Thanks for the great review. We appreciate your business.

July 21, 2025

Communication is not good. Took me several calls to get someone to call me back. frustrating More

by Adrienneatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Reed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Cortese Ford Lincoln responded

Adrienneatti, I am so sorry that this was your experience. Please give me a call at your convenience. I welcome the opportunity to speak with you. Michelle@Cortese Customer Relations 585-277-3241

July 20, 2025

Worked with me to get me what I could afford in a timely manner. Highest trade in value compared with what 2 other dealers offered. I will be back. More

by aludwig001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rhodes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Sneddon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

I had a fantastic experience at Cortese. My sales representative Massimo was an absolute delight and helped me find the vehicle I had been looking for at the right price. I will definitely b More

by alavigne001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Whaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Massimo
Jul 14, 2025 -

Cortese Ford Lincoln responded

Thank you for the great review. We appreciate your business.

July 10, 2025

Very good used vehicle and value for the price. Very clean and friendly staff. Easy transaction More

by 427biscayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Cavallario
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff La MARTINA
Jul 24, 2025 -

Cortese Ford Lincoln responded

Your business is greatly appreciated. Thanks

July 04, 2025

The dealership made the buying process enjoyable. They were courteous and professional throughout the whole process It was a pleasure to work with them More

by tfurtner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Whaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena, Flesch
Jul 24, 2025 -

Cortese Ford Lincoln responded

Thanks for choosing Cortese. We appreciate your business.

July 03, 2025

Awesome experience! The whole staff was great to work with. A very smoothe sale/ purchase. More

by scottiebeaudette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Jul 24, 2025 -

Cortese Ford Lincoln responded

Thanks for your business.

June 27, 2025

Had a recall service performed. Our service advisor setup the schedule to compliment my availability. All in all was on time for completion and pickup. More

by Fast_As_Lightning
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Cortese Ford Lincoln responded

We are grateful for your business.

June 18, 2025

Over priced! Ripoff dealership. They should be ashamed! I will Never trust them again! Good riddance! More

by berly40ish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach
Jun 18, 2025 -

Cortese Ford Lincoln responded

Hello, thank you for your feedback, I attempted to locate your contact information to speak with you about your concern, however due to the lack of contact information I was unable to do so. I welcome the opportunity to speak with you if this is an option. Please give me a call at your convenience. Thanks Michelle @Cortese Customer Relations 585-277-3241

June 06, 2025

Jack and Zach did a very good job they took very care of my car needs I will comeback when I need work done on my car if I buy a new Ford I will come to More

by orv4god
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Sypolt serice advisor and Jack and Zach keep the price where I need it to be he keep my mind at ease
Jun 06, 2025 -

Cortese Ford Lincoln responded

Thanks for the great feedback. We appreciate your business.