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Copeland Toyota

Brockton, MA

4.8
969 Reviews
Finding the right vehicle should feel exciting, not overwhelming. At Copeland Toyota, we’re here to make your experience simple, personal, and tailored to you. Proudly serving Brockton and the South Shore since 1970, we offer a wide selection of new Toyota models and quality pre-owned vehicles, along with flexible leasing options, financing solutions, and dependable service. Whether you’re shopping in person or remotely, our team is committed to providing helpful guidance, transparent communication, and a low-pressure experience from start to finish. Our goal is to help you find the right vehicle and explore financing options that fit your needs and budget. From our beginnings on Main Street to our renovated West Chestnut Street dealership, we continue to grow while keeping our customers at the heart of everything we do. From your first visit to every mile ahead, Count On Copeland.
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970 W Chestnut St

Brockton, MA

02301

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Showing 969 reviews

September 10, 2026

Everyone is friendly, NOT pushing and helpful . It’s very easy to get an appointment with service and the customer service department is always helpful. More

by lifeasitis777@gmail.com
Service Price Transparency
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Yes
Employees Worked With
Steve Beals
Oct 24, 2026 -

Copeland Toyota responded

This is exactly the experience we want every customer to have: friendly people, zero pressure, and service that fits your schedule. Thanks for taking a moment to say so. Our door is always open, and we're only a call away whenever you need us. - Jaqueline, Internet & Sales Manager, Copeland Toyota

September 09, 2026

They are very efficient in their scheduling times. They get work done quickly and they provide flexible payment options for big repairs. More

by Sturmb7557
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Yes
Employees Worked With
Steve Charess
Sep 10, 2026 -

Copeland Toyota responded

Thank you for recognizing our efficient scheduling and payment options. We appreciate your feedback about Copeland Toyota.

September 06, 2026

Very professional. people are friendly and thorough. They are time conscious. Very highly recommend their service department. More

by Fern66
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Yes
Employees Worked With
Michael hollop
Sep 07, 2026 -

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We appreciate your recognition of our team's professionalism and timeliness.

September 05, 2026

I brought my car in for an unusual electrical problem in the rear lights and Copeland took care of the issue. Price to fix was better then I expected. More

by jimba4100
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Recommend Dealer
Yes
Employees Worked With
Adam Bozza
Sep 05, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with the electrical repair at Copeland Toyota. We're glad the pricing met your expectations. We appreciate your feedback.

September 03, 2026

My only issue was not being provided a loaner car while my car was there More

by redsoxfan727
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Recommend Dealer
Yes
Employees Worked With
Jeff service department
Sep 03, 2026 -

Copeland Toyota responded

We appreciate you sharing this review. Here at Copeland Toyota, it is always our goal to provide five-star service for our guests. If you'd like to further discuss the availability of our loaner vehicles, please don't hesitate to reach out to me. Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

September 03, 2026

The people I dealt with were fantastic. They were very helpful, and attentive. I would highly recommend them to anyone looking for a car service. More

by Tkeating1024
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Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaina Alexis
Sep 03, 2026 -

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We appreciate your feedback about our helpful and attentive team.

September 03, 2026

Performed required maintenance in the very timely manner, will continue to come back to Copeland Toyota. More

by gbarris01
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Yes
Employees Worked With
Service Dept
Sep 03, 2026 -

Copeland Toyota responded

Thank you for choosing Copeland Toyota for your maintenance needs. We appreciate your trust and look forward to serving you again.

September 03, 2026

I visited for free service assuming an oil change would be done and it was not. Now I will have to go back in a short period of time and get that done. I don’t have time to spend at the dealership. More

by jaymcd
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Recommend Dealer
Yes
Employees Worked With
Don’t know
Sep 03, 2026 -

Copeland Toyota responded

Hello, Thank you for sharing your review with us at Copeland Toyota. We appreciate your business. If you would like to discuss the service you received during your visit, please feel free to contact me directly. Thank you, Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

September 02, 2026

All your associates are very courteous and helpful, they answer all my questions, even if the questions were a little stupid, they never made me feel stupid, they answered in simple terms so even I could un More

by priscillaciccolo
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Recommend Dealer
Yes
Employees Worked With
Kaina Alexis
Sep 03, 2026 -

Copeland Toyota responded

Thank you for recognizing our team's courteous and clear communication. We appreciate your feedback about your experience at Copeland Toyota.

September 02, 2026

Staff was professional, area was clean. I enjoy the snacks but honestly my favorite part was getting my manicure while I waited for my car to be serviced. More

by elledemo24@gmail.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Can't remember the name
Sep 03, 2026 -

Copeland Toyota responded

Thank you for sharing your experience at Copeland Toyota. We're glad you found our team professional and enjoyed the amenities. If you have any concerns, please contact us directly.

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