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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,280 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,280 Reviews of Copeland Subaru Hyannis

September 28, 2021

I arrived early for my appointment; yet still only waited a few minutes before a service technician came to my car and processed necessary info. That continued to be the level of service throughout. More

by CPCMCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Sep 28, 2021 -

Copeland Subaru Hyannis responded

We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

September 28, 2021

Extremely helpful. Got us right in. Didn’t charge us. Great dealership! If you need your car serviced, this is the place to go. More

by tarmst4472
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham
Sep 28, 2021 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. Patrick and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

September 28, 2021

I was truly pleased at the level of professionalism and courtesy! We dropped off our car at night and the next morning were called to verify and was asked when I would need my car. I love their detaile More

by jeanneschumacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Sep 28, 2021 -

Copeland Subaru Hyannis responded

Jeanne, It's great to hear that Everton was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

September 28, 2021

Friendly, knowledgeable staff took great effort to make the sale a pleasant and stress-free experience. More

by Chrispolaczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Max Martin-Simmons
Sep 28, 2021 -

Chrispolaczak responded

Thank you, Max, Chris and all the staff at Copeland Subaru. You made my car-buying experience a pleasure. Plus, I’m really enjoying my new Crosstrek. With kind regards, Chris

September 28, 2021

start issue of car after recall Problem was not fixed and I have to go in again and hope they fix it this time. More

by drakopoulos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Everton Gouveia
September 26, 2021

Very pleased with service and the people you come in contact with. We love our Subaru More

by JAAJEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Sep 27, 2021 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

September 26, 2021

I have leased 4 vehicles and my daughter has leased 3 and getting ready for her fourth soon. Need I say more? We love George and the rest of the gang at Copeland Subaru. More

by NCALL91250
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, George Costa, Chris DaCosta, Patrick Packenham
Sep 27, 2021 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with George and the rest of our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

September 25, 2021

We hope you stay consistent . So far so good !!!We were We hope you stay consistent . So far so good !!! We were pleased except for spilled oil smell twice. More

by untamedroses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia, Thomas McCarthy
Sep 25, 2021 -

Copeland Subaru Hyannis responded

Thank you for your business and this review. We're happy to hear that you had a positive experience here at Copeland Subaru Hyannis. Please don't hesitate to reach out if you have any questions or concerns, we're always happy to help! Bryan Scarpellini Managing Partner

September 25, 2021

Excellent service, friendly atmosphere, realistic rates and quality workmanship. Pleasant waiting room. Service done timely. More

by kpeters57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
Sep 25, 2021 -

Copeland Subaru Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

September 25, 2021

Quick, efficient and with a smile. Had a coffee in the waiting room and did some computer work while waiting. More

by P3FLYER16
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Sep 27, 2021 -

Copeland Subaru Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

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