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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,278 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,278 Reviews of Copeland Subaru Hyannis

April 30, 2022

Repaired our flat tire in less than an hour. Saved the last day of our spring break vacation. Fast and friendly. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t get a name
Apr 30, 2022 -

Bob responded

Excellent experience with the service department

Apr 30, 2022 -

Bob responded

Excellent experience with the service department

Apr 30, 2022 -

Copeland Subaru Hyannis responded

Thank you Bob! We appreciate your support and kind words. Glad the team was able to get you squared away as quickly as possible. Bryan Scarpellini - Managing Partner

April 30, 2022

I was at Copeland for routine service and check up after my return from the winter off Cape. I enjoy having immediate attention and a comfortable area to wait for the time I was there enjoying a nice cup More

by JENKINS_FRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none of the employees in the pictures above were the one that helped me.
May 02, 2022 -

Copeland Subaru Hyannis responded

It's great to hear that we were able to help you, Priscilla. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

April 30, 2022

Nice extra effort to ensure needed parts available for recall service visit. Clean and comfortable waiting area. More

by AMBROSEDS
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
May 02, 2022 -

Copeland Subaru Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

April 28, 2022

Courteous staff, car was delivered when promised after being serviced and it was returned CLEAN!!!!! More

by DTOULAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Apr 28, 2022 -

Copeland Subaru Hyannis responded

Thank you for sharing your thoughts about your experience with Copeland Subaru Hyannis. We appreciate your business and hope to see you again! Bryan Scarpellini Managing Partner

April 28, 2022

They are always polite, efficient, and accurate. Never recommend anything I don't need. I will return. More

by GINIA505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essence
Apr 28, 2022 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again! Bryan Scarpellini Managing Partner

April 27, 2022

Great experience. Service advisor Gouveia was personable and treated us like family. We were in and out quickly for our first service appointment on our new Ascent. More

by KLFERGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Apr 28, 2022 -

Copeland Subaru Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

April 27, 2022

Upon arriving there was a friendly, warm reception. Trustan was courteous and described the process clearly. There was minimal paperwork. The car was ready earlier than predicted. Outstanding service. More

by 2irisheyes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tristan and ?
Apr 28, 2022 -

Copeland Subaru Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

April 26, 2022

Service was prompt and effective. The service rep pointed out a number of items worthy of attention but made it clear that they were my choice and not mandatory. While I chose to have More

by EWEISSBERGER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Apr 27, 2022 -

Copeland Subaru Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

April 26, 2022

What a joy it was to purchase my Suburu from George Costa! Backed up by the business manager, Britney Calle, it was a painless and lovely experience. I am a novice at purchasing cars. That function wa More

by Elenamchugh1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa
Apr 27, 2022 -

Copeland Subaru Hyannis responded

We are very happy to hear that George and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

April 26, 2022

Easy to work with, pleasant, and I hope honest. Pick up the car this week. Helped me problem solve what I wanted and the money I could spend. More

by KERMITHLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin, Brittany Calle
Apr 27, 2022 -

Copeland Subaru Hyannis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Bryan Scarpellini Managing Partner

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