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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,276 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,276 Reviews of Copeland Subaru Hyannis

November 09, 2022

I received a warm welcome when I got out of my car and the process of the sale of the car continued that way. George had a fun, light personality and made the process easy and without any intimidation. More

by Terry Burns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa
Nov 09, 2022 -

Copeland Subaru Hyannis responded

Thanks for sharing about your experience with George here at Copeland Subaru Hyannis. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

October 28, 2022

Excellent service from sales, service and sales management right into finance. They made the new car purchase process as smooth as possible! More

by SKIP8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, George Costa, Brittany Calle
Oct 31, 2022 -

Copeland Subaru Hyannis responded

Here at Copeland Subaru Hyannis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Bryan Scarpellini Managing Partner

October 24, 2022

Clean & orderly. Everyone was Friendly. Robert introduced us to the Service dept managers, and this have never happen to us before! Robert was very informative about More

by dlandscape48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, Robert Wayburn, Brittany Calle
Oct 25, 2022 -

Copeland Subaru Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert and our team met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

October 21, 2022

Well I have purchased many vehicles over the years of driving, and will share my latest experience. Rob has sold me three Subarus over the last four years. He is knowledgeable, professional, sensitive to More

by BARBARA.F.STACK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lucas and Essence in the Service Dept. , Keith Bertrand, Robert Wayburn, Patrick Fortin, Brittany Calle, Ron Linnell
Oct 23, 2022 -

Copeland Subaru Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

Oct 23, 2022 -

BARBARA.F.STACK responded

You are so welcome Brian. Good team at the dealership. From Keith, Rob, Brittany, Ron, Lucas & Essence - all attentive & consumer focused. Thank you

Apr 16, 2023 -

BARBARA.F.STACK responded

Another A one experience with this service center. Overheard Tristan helping another customer, and he was so professional, kind, clear, concise, and thorough. The same i have experienced every time i utilize the service center. This is a good team that represents the dealership. I have yet to encounter someone not deserving of high praise here.

October 19, 2022

I had made an appointment to see a used Honda and was met by a pleasant young man, shown to the car and set up immediately for a solo test drive. Dave was straight forward and I felt no pressure to buy. Wh More

by sylmcm
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave…..?, Brittany Calle
Oct 19, 2022 -

Copeland Subaru Hyannis responded

It's fantastic to hear that Dave provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

October 16, 2022

Great communication with the entire staff. Very helpful and patient. Would recommend George and organization to anyone 👌 More

by jtd60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Brittany Calle
Oct 17, 2022 -

Copeland Subaru Hyannis responded

Thanks for sharing about your experience with George and our team here at Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

October 16, 2022

Patrick made a suggestion that turned out to be the perfect car for me. Thanks Patrick! More

by priskarmat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin, Brittany Calle
Oct 17, 2022 -

Copeland Subaru Hyannis responded

It's great to hear that Patrick delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

October 12, 2022

Everyone was friendly and knowledgeable. No pressure on making decisions. Great experience and will be recommending them. More

by Ellen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Martin-Simmons, Brittany Calle
Oct 13, 2022 -

Copeland Subaru Hyannis responded

Ellen, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

October 04, 2022

Whirlwind! Bought a 2023 Crosstrek sight unseen. The shopping experience was surreal! George was charming and made the whole deal comfortable, When I did pick More

by monmcatdillon
Recommend Dealer
Yes
Employees Worked With
Brittany, business manager., Keith Bertrand, George Costa
Oct 05, 2022 -

Copeland Subaru Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

October 01, 2022

Employees were very attentive to us and wanted us to be happy they knew we are loyal Subaru family. More

by Kimberlygrooms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, Max Martin-Simmons, Brittany Calle
Oct 03, 2022 -

Copeland Subaru Hyannis responded

Thank you for your business and this review, Kimberly. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

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