Back

Copeland Subaru Hyannis

Hyannis, MA

4.9
1,276 Reviews

95 Falmouth Rd

Hyannis, MA

02601

Directions

By Type

1,276 Reviews of Copeland Subaru Hyannis

January 26, 2023

No fuss. Worked quickly and efficiently. I was very satisfied with the car and the paperwork was smooth and trouble free. Excellent service. More

by scottcollishaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Brittany Calle
Jan 29, 2023 -

Copeland Subaru Hyannis responded

We are so glad that we had the opportunity to work with you, Scott, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Bryan Scarpellini Managing Partner

January 21, 2023

Very friendly atmosphere and attentive Introductory to service deptartment and other personnel. Came back on day off to be sure complete transaction More

by adicarlo80.ad
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn
Jan 23, 2023 -

Copeland Subaru Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

January 18, 2023

Service department not reliable. Ordered wrong part but we did not know until car was in service center More

by Smbcape
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service writer, Brittany Calle, David Usher
Jan 19, 2023 -

Copeland Subaru Hyannis responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Bryan Scarpellini Managing Partner

January 03, 2023

I went in with a certain amount of money I could put down and they worked with me to get a reasonable monthly payment. And more important they got me into a reliable car. Everyone was so helpful, even when t More

by TITO6988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abby, Brittany Calle, David Usher
Jan 04, 2023 -

Copeland Subaru Hyannis responded

Tito, Thank you so much for your kind words for Brittany, David, and Abby, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

January 01, 2023

Very good service the sales agent Gorge Costa was great. My wife picked up her Forster on Thursday and I like it so I came back Saturday and bought myself a Forrester premier also. Plus great service from More

by lkimb01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Brittany Calle
Jan 03, 2023 -

Copeland Subaru Hyannis responded

Thanks for your feedback on your recent visit to Copeland Subaru Hyannis. It's great to hear that George and Brittany were able to assist you with choosing the perfect vehicles and that you had such a positive experience. We hope you both will continue to enjoy your new Foresters! Bryan Scarpellini Managing Partner

December 31, 2022

Quiet, calm environment, efficient. Everyone was very friendly. They were very responsive via email. Thx More

by imt25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa
Jan 03, 2023 -

Copeland Subaru Hyannis responded

Thanks so much for your review! We are so excited for you to enjoy your new car, and we thank you for choosing Copeland Subaru Hyannis! Please let us know if there's anything else we can do for you. Bryan Scarpellini Managing Partner

December 28, 2022

George was so helpful! ! Made the whole process smooth sailing, and we bought a new car in a DAY!! More

by melrose8920
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Patrick Fortin, Brittany Calle
Dec 28, 2022 -

Copeland Subaru Hyannis responded

We are very happy to hear that George provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

December 27, 2022

Everyone is so kind and considerate; where ever you go be it Sales or Service, you are greeted with someone who wants to assist. More

by sallyted
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Martin-Simmons, Brittany Calle
Dec 28, 2022 -

Copeland Subaru Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

December 23, 2022

Fantastic dealership that clearly is thoughtful, considerate, knowledgeable and accommodating. I wish every dealership lived up to the standards of Copeland. More

by Beefcakes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Phillips, Patrick Fortin, Brittany Calle
Dec 26, 2022 -

Copeland Subaru Hyannis responded

Thank you so much for taking the time to share your fantastic feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Bryan Scarpellini Managing Partner

December 22, 2022

Friendly, professional and personable agent Max was great. Was met by manager Brian and we shared some laughs. Great experience. More

by rem1606
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Martin-Simmons
Dec 22, 2022 -

Copeland Subaru Hyannis responded

Thank you so much for choosing Copeland Subaru Hyannis! Congrats on your new purchase, and let us know if we can be of any more assistance! Bryan Scarpellini Managing Partner

...
45
...