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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,275 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,275 Reviews of Copeland Subaru Hyannis

July 30, 2023

George was helpful, informative, professional and appears to be a straight shooter. Shawn (sp?) was direct, knowledgeable and not pushy. It was a very positive experience and I’m excited about my new car. More

by Melmarchand74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn (warranty options), George Costa
Jul 31, 2023 -

Copeland Subaru Hyannis responded

Mel, We are very happy to hear George, Shawn, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

July 28, 2023

I am a repeat customer of Copeland Subaru! The staff are friendly and accommodating. Robert was involved when I bought my first Subaru four years ago and I was happy to work with him on the pu More

by Erin L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phi , Robert Wayburn, Bryan Scarpellini, Patrick Packenham, Thomas McCarthy
Jul 30, 2023 -

Copeland Subaru Hyannis responded

Thank you so much for your kind words, Erin, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

July 26, 2023

Extremely helpful in the whole process of trading in current car and leasing the new one. Fantastic job, well done. More

by ejcii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Justin Phillips, David Usher
Jul 27, 2023 -

Copeland Subaru Hyannis responded

Thank you so much for choosing Copeland Subaru Hyannis! Congrats on your new purchase, and let Chris know if we can be of any more assistance! Bryan Scarpellini Managing Partner

July 19, 2023

We traded a used car for a newer used car. Our salesman was George Costa. He was friendly, knowledgeable and made the deal happen for us. He is what all sales staff should be like. The final More

by tjhollister61754
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Costa
Jul 20, 2023 -

Copeland Subaru Hyannis responded

Hello, TJ! Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with George, Dawson, and the rest of our team. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Bryan Scarpellini Managing Partner

July 18, 2023

I had a very pleasant experience with both the sales and finance department on the purchase of my new Subaru forester. Max was very efficient, organized and honest. Max was extremely knowledgeable about the More

by stephaniejohn838
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean in Finance, Chris DaCosta, Bryan Scarpellini, Patrick Packenham, Everton Gouveia, Thomas McCarthy, Max Martin-Simmons, Brittany Calle
Jul 18, 2023 -

Copeland Subaru Hyannis responded

Thank you, Stephanie! It's great to hear that Max was able to demonstrate our commitment to customer service. We appreciate your recommendation and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

July 17, 2023

Matt was very nice and easy to talk to. He is very knowledgeable and helpful on the different models of Subaru's. More

by Blue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Phillips, Max Martin-Simmons
Jul 18, 2023 -

Copeland Subaru Hyannis responded

Thank you for taking the time to leave us a review! We'll pass along your kind words to Matt. We pride ourselves on great customer service, so please let us know if there's anything we can do to improve your experience at our dealership. Bryan Scarpellini Managing Partner

July 16, 2023

Friendly,informative and very accommodating . Did not apply pressure but rather was willing to negotiate .and try tardy to understand my needs . More

by EDUSHER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn
Jul 17, 2023 -

Copeland Subaru Hyannis responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

July 16, 2023

They were very easy to work with. They had great options. Very helpful in making it easy. More

by jmajewski86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Phillips, Max Martin-Simmons
Jul 17, 2023 -

Copeland Subaru Hyannis responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Copeland Subaru Hyannis are glad to have you as a customer. Bryan Scarpellini Managing Partner

July 15, 2023

Solid. Dependable. Clear. Straightforward and nice. I think that George Costa is the best car salesperson I have ever dealt with and not just because of how More

by richardlitvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa
Jul 17, 2023 -

Copeland Subaru Hyannis responded

Here at Copeland Subaru Hyannis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience once again with George, and it was a pleasure having you at the dealership. We appreciate your review, Richard! Bryan Scarpellini Managing Partner

July 13, 2023

Too soon to say. Hence only 3 stars. Very disappointed about dirty engine compartment which George made a last minute vain attempt to clean with a spray bottle and More

by Pete
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, George Costa
Jul 13, 2023 -

Copeland Subaru Hyannis responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, Pete and it's disappointing to learn that we missed the mark here. Bryan Scarpellini Managing Partner

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