Copeland Subaru Hyannis

Excellent Experience Very knowledgeable and friendly people who go out of their way to accommodate your needs and explain your choices. And it is a great car. Very knowledgeable and friendly people who go out of their way to accommodate your needs and explain your choices. And it is a great car. More

New car purchase This is our fourth car from George Costa att Prime Subaru in Hyannis. George has always been professional, warm and helpful. We would always go back t This is our fourth car from George Costa att Prime Subaru in Hyannis. George has always been professional, warm and helpful. We would always go back to George for another car in the future. More

12k service Oil change cabin filter tire rotation Prefer appointment rather than express or ability to call ahead to see how busy for express or code on interne Oil change cabin filter tire rotation Prefer appointment rather than express or ability to call ahead to see how busy for express or code on internet. More

Excellent service All concerns/ problems addressed: 60,000 maintenance, new front brakes, driver side glass replacement (part ordered a month ago & was there), side air All concerns/ problems addressed: 60,000 maintenance, new front brakes, driver side glass replacement (part ordered a month ago & was there), side airbag recall replacement, new rear wiper blade. My car drives like a new car now. Ready for Nov MA required inspection. Service reps kept gave me status updates were kind, understanding, explained everything. I expected this to be an expensive car appt. Terry gave me estimate before car work started. More

Great service Met with Bryan the manager he was efficient and very helpful checked out the problem it was tires and after I agreed to the repair he ordered the tire Met with Bryan the manager he was efficient and very helpful checked out the problem it was tires and after I agreed to the repair he ordered the tires they arrived the next day I was given a loaner car — I needed to get to work — my tires were replaced. A very pleasant experience More

Service payment Tried 4X to reach service or attendant for payment through automated choices and none available. Tried name spelling choice offered and it was not rec Tried 4X to reach service or attendant for payment through automated choices and none available. Tried name spelling choice offered and it was not recognized. More

Trading in Forester for newest midel Knowledgeable salesman (Matt) made buying my new Forester painless. Very friendly, professional service and good price for my trade-in even tho it had Knowledgeable salesman (Matt) made buying my new Forester painless. Very friendly, professional service and good price for my trade-in even tho it had some issues. Fair pricing and dealer discounts More

I had excellent help in selecting my car. I was very nervous when I first began looking for a car. This is a huge commitment for me. However, George Costa was easy going, answered all my ques I was very nervous when I first began looking for a car. This is a huge commitment for me. However, George Costa was easy going, answered all my questions and really gave me the time I needed to make my decision. I feel that even now I can call him any time and he will be ready to help.Thank you George! More

Mystery sound in car Good job of communicating multiple times about the repairs. Check out was slow. Work was complete. Took me in even though I forgot my appointment! Good job of communicating multiple times about the repairs. Check out was slow. Work was complete. Took me in even though I forgot my appointment! More

Review of buying a new car George was great. Very friendly, very knowledgeable about his product. He explained contracts and options to us being sure we understood. Chris too wa George was great. Very friendly, very knowledgeable about his product. He explained contracts and options to us being sure we understood. Chris too was well versed in the finances available to us and took the time to check for answers to our questions. George did his utmost best to get us a fair price for our car. We thoroughly enjoyed our time spent with George not only his Subaru knowledge but just getting to k now him as a person and what interests him (his family, new house and golf!). We wish him the best on all parts of his busy life and thank him for making a car purchase as painless as possible! More