Copeland Subaru Hyannis

Great service experience Just had my Subaru serviced for a really bad smell coming through the heating system. Jennifer was wonderful to work with - thoughtful and thorough. T Just had my Subaru serviced for a really bad smell coming through the heating system. Jennifer was wonderful to work with - thoughtful and thorough. The mechanic was able to locate the cause of the smell (mouse droppings near the blower motor) and clean it out, and the cost was equal to the estimate. I had worked with Jennifer once before with a major maintence, and she was equally outstanding. More

Above expectations Tim goes above and beyond every time I need my car fixed. Whether it's getting my car in last minute or helping me with minor car issues, Tim is alway Tim goes above and beyond every time I need my car fixed. Whether it's getting my car in last minute or helping me with minor car issues, Tim is always there to help with a smile. He is kind, courteous, and professional at all times. I know I'm always in good hands here...whether it's getting my car in and out in a timely manner, or making sure I have a ride or a rental vehicle if I have other obligations. The whole Subaru team has always been exceptionally helpful and I wouldn't trust leaving my car with anyone else but them. More

Great service! I took my Subaru for a 30,000 mile service today at Beard Subaru in Hyannis. When I arrived, I found out that the service would take several hours - f I took my Subaru for a 30,000 mile service today at Beard Subaru in Hyannis. When I arrived, I found out that the service would take several hours - far too long for me to sit and wait. I had errands to run, shopping to do, and a PT appointment to get to. I thought I would have to reschedule, but the Jim Welch, an assistant service manager, arranged for a loaner car for me so I could take care of my errands and shop, while the techs worked on my car as quickly as possible. The net-net? Car service, errands, and shopping completed in time for me to get to my PT appointment! The service personnel at Beard are truly great - personable, helpful, and attentive to customer's needs. I highly recommend them! More

Getting my insurance settlement and purchasing a new car Chris was fantastic from the moment I notified him that my previous car had been totaled. He worked with my insurance agent to get the best settlement Chris was fantastic from the moment I notified him that my previous car had been totaled. He worked with my insurance agent to get the best settlement they would offer. It was above and beyond my expectations. It was a breeze purchasing my new car. The whole process took hours not days. Highly recommend Beard Subaru and Chris Dacosta Anne Beaulieu More

Very happy Very helpful. Rob Wayburn went out of his way to find just the right vehicle for me, at just the right price. I'm very happy! I purchased a certifi Very helpful. Rob Wayburn went out of his way to find just the right vehicle for me, at just the right price. I'm very happy! I purchased a certified pre-owned vehicle and it looks like it is brand new. Rob stayed late to accommodate my work hours, and was very helpful. Would definitely recommend. More

In Need of Replacement Wiper Blades I drove to Subaru Express looking to replace my shredded wiper blades. Tim directed me to parts and in a flash I had my new blades and was on my way I drove to Subaru Express looking to replace my shredded wiper blades. Tim directed me to parts and in a flash I had my new blades and was on my way thanks to Tim. Friendly efficient service! More

Friendly and helpful service staff The service staff at Beard Subaru is professional, friendly and helpful. They explain everything clearly and make me confident that I am in good hand The service staff at Beard Subaru is professional, friendly and helpful. They explain everything clearly and make me confident that I am in good hands. Special thanks to Tim Kornet for his consistently great attitude! More

Great Buying Experience On December 31st, 2016, I purchased a Subaru Forester from Peter Vatousiou, at Beard Subaru, in Hyannis, MA. Peter could not have been more friendly, On December 31st, 2016, I purchased a Subaru Forester from Peter Vatousiou, at Beard Subaru, in Hyannis, MA. Peter could not have been more friendly, personable, patient, and informative. As an educator, I know how important it is to be knowledgeable, clear and concise with my students. Peter educated me very effectively about the simple to the complex aspects of my vehicle, in a clear, non-condescending way! Not an easy task when dealing with someone from my generation! George Meade, the manager, was also most friendly and helpful! Beard Subaru has a very, very nice operation! More

battery replacement Drove into shop immediately and within 45 minutes had a new battery replacement at comparable cost with other battery outlets. This express service wa Drove into shop immediately and within 45 minutes had a new battery replacement at comparable cost with other battery outlets. This express service was consistent with the high caliber of service I have had from early on although I did not purchase my vehicle from this dealership. Special thanks to "my man" Jim Welch in the service department. Keep up the good work - and you keep customers coming back! JLP. More

Personalized Sales and Service I've owned many makes of vehicles however, my experience with Beard Subaru has been outstanding. The entire staff is friendly and extremely helpful. T I've owned many makes of vehicles however, my experience with Beard Subaru has been outstanding. The entire staff is friendly and extremely helpful. The service department has always accommodated my requests for late afternoon appointments to work with my schedule. Thank you! More