Copeland Subaru Hyannis

Didn't know buying a car could be like this Saturday morning my family went to check out a Subaru Outback at Beard Subaru. We were only there about 2 minutes before George Costa came over to see Saturday morning my family went to check out a Subaru Outback at Beard Subaru. We were only there about 2 minutes before George Costa came over to see if we had any questions. We talked about the different trim levels on the Forester & Outback (we originally were interested in a Forester) George thought it was best that we test drive the Limited Outback immediately, he never asked us for our licenses or our last name. I found this to be extremely trustworthy. After he went over a couple guidelines about the car we were going to be driving I insisted that he take the keys to our 4Runner so he could check it out. So off we went, it was so much nicer than our current vehicle was, comfortable, handled great, awesome interior, just an all around great car. After we got back we went in to talk, this wasn't your normal dealership, there weren't salesmen hanging around the sales department like ants waiting for customers to prey on. I think I saw one or two other sales associates but they were keeping busy. George had a very pleasant personality that both my wife and I enjoyed. We sat down and began the talk, now let me start by saying we have purchased 6 cars in the past 9 years, I think this gives us a little experience in dealerships. George didn't have to search for a desk for us to deal at, he had his very own personal desk, all of the sales associates did! I have to say before I forget that when we talked when we first met I told George that I read about the Outback on Consumer Reports, his eyes lit up and he said he agreed with Consumer Reports. He had a table top brochure from Consumer Reports which showed where the Subaru vehicles ranked against other vehicles. The tough talk began, "how much will you give us for our 4RUNNER"? You never get what you think your car is worth, the average person forgets the amount of money the dealer needs to invest into used cars in order to get them "showroom ready". I too was having this problem, but after talking to Dan Stewart I felt much better about the deal he was giving us, I was also glad to get out of the lease I was in and get back to owning a vehicle. We unfortunately had to come back on Monday to finish up the paperwork with Chris DaCosta another fantastic employee here at Beard Subaru. I have told George that I am planning on encouraging everyone I know to come here not just for great cars but outstanding service. You always need to remember you can have a great product but if you don't have service you have nothing. We look forward to returning to Beard Subaru even if it is just for service on our new Outback. We feel like we made new friends this past weekend, thank you George, Dan & Chris More

Wonderful sales staff Rob Mayburn was my salesperson and he was fun to work with, very thorough, and helped tremendously with my financing process. Chris, the finance guy, Rob Mayburn was my salesperson and he was fun to work with, very thorough, and helped tremendously with my financing process. Chris, the finance guy, was a former salesperson at the dealership and therefore knew a lot about the car I was buying and what coverage was best. The whole process, from the time I walked into the dealership til the time I drove my car away, was stress-free. I highly recommend Rob Mayburn at Beard Subaru. More

Buying this car was a very positive experience I hate what I've gone through buying vehicles in the past. It's such a hassle. Robert was very knowledgeable about not only the car we wanted to I hate what I've gone through buying vehicles in the past. It's such a hassle. Robert was very knowledgeable about not only the car we wanted to buy, but was able to compare it to other cars they sell so we could make a truly educated decision about which car to buy AND what 'extra's' we needed and what ones we didn't need. He was polite and helpful and even funny. I am very happy with my new Outback and will definitely recommend Beard Subaru AND, of course, Rob Wayburn. Thank you so much Rob, for shedding a bright light on 'car salesmen' for me. More

A superb experience leasing a car. The entire staff were a pleasure to deal with helping explain leasing procedures. The salesman George Costa was wonderful and very patient helping m The entire staff were a pleasure to deal with helping explain leasing procedures. The salesman George Costa was wonderful and very patient helping me through the process. The financial manager Chris Da Costa was great giving me the many options open to me. More

Oil Service experience I needed an oil service for my Subaru and decided to try Beard Subaru. I arrived with no appointment on Friday June 9, 2017 . I was greeted with a sm I needed an oil service for my Subaru and decided to try Beard Subaru. I arrived with no appointment on Friday June 9, 2017 . I was greeted with a smile and welcome from Jim Welch. He was very helpful explaining the service and indicated that the service would be complete within one hour. I was directed to the customer waiting area. The customer waiting area was very comfortable with coffee, snacks, cold drinks, T.V. and two computer terminals. In less than an hour Jim came into the service area and told me the work was complete. Jim then explained what was done in the service and asked if I had any questions. I will use Dick Beard for all my Subaru servicing. The Subaru employees were very professional and helpful. I really did not expect that the no appointment oil service would be a no hassle and pleasant experience .. More

Buying a new Subaru Forester We had it in mind to get a Subaru Forester when it was time to replace my 2006 Honda CRV. We had hoped it would be a few years down the road, but m We had it in mind to get a Subaru Forester when it was time to replace my 2006 Honda CRV. We had hoped it would be a few years down the road, but my car was totaled and I was forced to buy before I was ready. Our first stop was Beard Subaru. Right away the salesman, Robert Wayburn was knowledgable, friendly without being pushy, and just an all around nice guy. We usually shop around and try to get the price reduced, but the prices were already fair and lower than what we had seen online at other dealers. The financing went smooth and Chris DaCosta was informative (and again not pushy) when explaining the different extra warranty packages. A very hurried and stressful day securing a new car was made easier with the whole Subaru team. More

New car buying Prompt courteous service. Received immediate call,from sales manager upon asking for a quote on Internet. It was a comfortable, easy buying experienc Prompt courteous service. Received immediate call,from sales manager upon asking for a quote on Internet. It was a comfortable, easy buying experience. I visited the dealership the day after my first email and phone contact and was able to test drive the car immediately. More

Honored prices on website. I had been shopping various dealerships and website. I contacted the internet sales manager and discussed pricing for the vehicle I wanted. When I w I had been shopping various dealerships and website. I contacted the internet sales manager and discussed pricing for the vehicle I wanted. When I went to the dealership, the agreement was honored without question. More

Vary personable, professional. My experience was very positive with Rob Wayburn,George Costa,and Chris DeCosta I came in early just to look and with their help I made my purchase. My experience was very positive with Rob Wayburn,George Costa,and Chris DeCosta I came in early just to look and with their help I made my purchase. More

Excellent And Friendly Customer Service! If you had to choose between Atlantic Or Beard Subaru I would say choose beard, they welcome you with a smile and a greeting. Robert was very helpful, If you had to choose between Atlantic Or Beard Subaru I would say choose beard, they welcome you with a smile and a greeting. Robert was very helpful, friendly and knowledgeable. Thank you Robert for giving us a pleasant and enjoyable buying experience. I would highly recommend Beard and Robert to anyone who is shopping for a Subaru. More