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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,443 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,443 Reviews of Copeland Subaru Hyannis

July 03, 2021

Was pleased to find that once I received the license plates, the dealer would provide an inspection sticker. More

by Myrna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn, Everton Gouveia
July 03, 2021

They were efficient, very pleasant and accommodating to work with and did the job in a timely fashion. I am very satisfied with the quality of the work and would not hesitate to recommend them to others. More

by Stephaniebperrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
Jul 06, 2021 -

Copeland Subaru Hyannis responded

Thanks Stephanie! We very much appreciate the feedback and kind words. Please let us know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner.

July 03, 2021

Customer service in repairs welcoming and polite. Patrick is great More

by BOLTONSLANDING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham
Jul 06, 2021 -

Copeland Subaru Hyannis responded

Thank you very much. We appreciate your support!!! Bryan Scarpellini

July 02, 2021

My experience with the Copeland Service Department was very good. The only reason for 4 stars was that after leaving the facility, there was a strong chemical smell coming into the car when I turned the A More

by RWGILBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
July 02, 2021

George Costa provided great service — honest and efficient! The whole team worked to get us in our new Forester as quickly as possible More

by TOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta, Thomas McCarthy
Jul 06, 2021 -

Copeland Subaru Hyannis responded

Thanks Tom for the great feedback. I know George and the whole team work hard to provide the best value and sales experience possible and I'm so happy to hear that it shows. Thank you for your support and please let me know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner.

June 30, 2021

My routine maintenance visit went very well. The staff were very professional and friendly. More

by DROSENBL1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia
June 29, 2021

They took my car in for service immediately when I arrived for my appointment. Everyone there was polite helpful and professional. They completed the work which was a recall in less time than they tol More

by ricopd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham
Jun 30, 2021 -

Copeland Subaru Hyannis responded

Thank you for your support and feedback. We love 5-star ratings :) Have a great day! Bryan Scarpellini - Managing Partner.

June 29, 2021

Very accommodating, very agreeable. Did everything that I asked of them. More

by ANGUS02631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Jun 30, 2021 -

Copeland Subaru Hyannis responded

Thank you very much for the review. Glad the service team was able to accommodate your service needs and we appreciate your support! Have a safe 4th of July weekend!!! Bryan Scarpellini

June 26, 2021

Car was towed there. They called to get more details about the problem. Called again once problem was diagnosed to discuss fixes and price. Great communication. Careful work. Did recall work without bei More

by jgh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Jun 28, 2021 -

Copeland Subaru Hyannis responded

Thank you very much for the positive review and kind words. I'm glad to see that the team was able to get you in, diagnosed and even completed the open recall on your vehicle all in one visit. Please let me know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner

June 26, 2021

So helpful, courteous, and friendly. Love bringing my car in for service. More

by MNFARIA08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Jun 28, 2021 -

Copeland Subaru Hyannis responded

Thanks! We love seeing you and appreciate your support! Please feel free to let me know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner.

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