Copeland Chevrolet Hyannis

Work wasn't completed in a timely manor. I brought the car the night before. Assuming it would've been worked on first thing in the morning. Misled on information on vehicle needs. Was told I brought the car the night before. Assuming it would've been worked on first thing in the morning. Misled on information on vehicle needs. Was told could not be inspected but when I get the car back, had an inspection sticker. Car was filthy, dirty on the outside from bird mess. Was not dropped off to the dealership that way. More

I recently took a Cape vacation and after driving 1. 5 hours from home to get the car, noticed my Suburban was in some serious trouble. I called Copeland Chevrolet and while they said they had no appoint 5 hours from home to get the car, noticed my Suburban was in some serious trouble. I called Copeland Chevrolet and while they said they had no appointments available in the near future told me to bring my car down anyway so they could scan it and help me figure out what was wrong. Upon arrival at Copeland, my car was leaking, beeping, overheating and I believe I was very close to not being able to make it there. It was scanned, but again they mentioned how busy and booked out they were. There was no way I could drive my car and I had no idea what to do. While trying to scramble and think of possibilities, Sarah Colby stepped in and told me she could fit my car in and that they could help. She asked how long I was staying at the Cape for and assured me my car would be ready before we needed to go back home. She quickly did up the paperwork and also provided me with a comparable loaner. She was kind, courteous and she, quite literally, saved our vacation! This all happened on a Friday and Sarah called me the next Tuesday to tell me my car was ready, and all has been well ever since! I am so grateful that Sarah was there that day and took it upon herself to help us when it was obvious she didn’t have to. She went above and beyond to ensure that we were still able to enjoy our vacation and that we did! Huge thanks to Copland Chevrolet and most especially Sarah...I will be forever grateful! More

Drew helped me sell my old truck and lease a new one. The experience was quick easy and fair. The experience was quick easy and fair. More

It was a smooth, stress free appointment. Everyone was very pleasant and so friendly Yay Everyone was very pleasant and so friendly Yay More

This place is amazing! We were facing a number of challenges when we walked through the front door. But by five minutes later, they had all but melted away. Put simply: We were facing a number of challenges when we walked through the front door. But by five minutes later, they had all but melted away. Put simply: the magic is in their people. Helpful, informative, accommodating -- they guided us through every step with kindness and care. And not even 24 hours later, our shiny, new car was in our driveway! Dealer Nick Grille went so far above and beyond with his help that there aren't enough stars to rate him! I'd give him 100 if I could! Thank you, Nick! More

They were helpful, awesome communication, one of the best experiences I've had buy a vehicle. experiences I've had buy a vehicle. More

Great service. Friendly staff. In and out in less than 1 hour I'll be coming back Friendly staff. In and out in less than 1 hour I'll be coming back More

We bought a car there before so I no I was going to go back again. I had been looking at trucks there. back again. I had been looking at trucks there. More

Check in and check out was very professional. Don't know the name of the person who checked me in and out however she was very precise and friendly. The drivers side window gasket was not put bac Don't know the name of the person who checked me in and out however she was very precise and friendly. The drivers side window gasket was not put back and was left on the dashboard, the drivers inside door handle is loose More

They make it comfortable. It was a joy to buy the vehicle there. I was so glad they were open on Sunday. It was a joy to buy the vehicle there. I was so glad they were open on Sunday. More