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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,146 Reviews

22 Ridgewood Ave

Hyannis, MA

02601

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1,146 Reviews of Copeland Chevrolet Hyannis

June 06, 2023

I had agreed to one of the representatives that were taken care of. My Corvette stated that he was going to charge me $200 to put a TPM sensor in my tire. They ended up calling me saying that I owed $48 More

by S.ESTRELA34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Jun 08, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for providing this feedback, and we apologize for any miscommunication on this visit. I understand that Sarah has worked with you to set up a credit and appreciate your support. Please feel free anytime, to reach out should we be able to be of any assistance. Bryan Scarpellini-Managing Partner bryan@countoncopeland.com

June 06, 2023

Great job. Thanks for the prompt service and professionalism. I love my new Corvette! Thanks guys! More

by RICHARDZENGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Easa, Bryan Scarpellini, Sarah Koumbouris, Hephzibah Harris, Thomas McCarthy
Jun 07, 2023 -

Copeland Chevrolet Hyannis responded

Congratulations on the purchase of your new Corvette, Richard! We are very happy to have provided you with such a positive experience. Thank you for the five-star rating. We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

May 28, 2023

It’s the little things that count! When we asked our salesman about a sticker he went and contacted a tech who admediately took our new car to oversee that whatever action required was More

by billmarkham1936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We didn’t have contact with the service , our s as lensman went out of his way to resolve any issue which arose!!
May 30, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

May 26, 2023

Copeland Chevy started off by servicing my work van. By the time they were done I was trading my personal RAM for a Silverado. Thank you Copeland team! More

by Built Different Construction.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill in the business department was great! , Bryan Scarpellini, Greg Remedis, Sarah Koumbouris, Hephzibah Harris
May 28, 2023 -

Copeland Chevrolet Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

May 25, 2023

It was easy, straightforward, and the workers were friendly. They made my first car purchase a good experience. More

by mikeytconnolly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Whitney
May 25, 2023 -

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

May 24, 2023

By far the best dealership I have been to. So exceptional that I traded my ram for a Chevy. Thank you Copeland team! More

by Built Different Construction.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill in financing was great , Bryan Scarpellini, Greg Remedis, Sarah Koumbouris, Hephzibah Harris
May 25, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

May 23, 2023

Had a fantastic experience purchasing my 2017 Nissan Leaf through Nick Grille. This was my first time purchasing a vehicle from an actual dealership and all of my preconceived notions about car dealers being More

by crdarrah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Sullivan, Nick Grille
May 23, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for your review and kind words for Nick and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

May 23, 2023

This dealership is very easy to deal with. I recently bought a 2023 Chevy Silverado, my salesman Nick Grille was excellent. He and Copeland totally met all my buying expectations in a seamles More

by Bill N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Sullivan, Nick Grille
May 24, 2023 -

Copeland Chevrolet Hyannis responded

Bill, Thank you for taking the time to share your thoughts on working with Nick and our team. Congratulations on your new 2023 Chevy Silverado! We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

May 22, 2023

Copeland Chevrolet is an excellent car dealership. They have a large inventory and friendly staff. We were very pleased with Nick Grille. He was my sales consultant and he is very knowledgeable and cu More

by scottparker1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Sullivan , Nick Grille
May 22, 2023 -

Copeland Chevrolet Hyannis responded

Thanks, Scott, for sharing about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

May 20, 2023

The staff was professional. The work was done within the timeframe that I was told. More

by AGCAIADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
May 22, 2023 -

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

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