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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,150 Reviews

22 Ridgewood Ave

Hyannis, MA

02601

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1,150 Reviews of Copeland Chevrolet Hyannis

September 18, 2023

We have experienced communication issues with our service advisor, Tristian, a couple times. Unfortunately Copeland Chevy is the most convenient location to service our vehicle recall issues. More

by Fmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristian Laisantos
Sep 19, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. We are currently working to ensure that all of the team members have the time to actively call every customer, each night with an update as to the status of their vehicle and we appreciate you bringing this to our attention. Should you ever need anything, please don't hesitate to reach out. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

September 18, 2023

Quick and efficient service orchestrated by a team of knowledgeable employees. Kind and professional staff. More

by JohhnyA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Sep 19, 2023 -

Copeland Chevrolet Hyannis responded

Thanks, Johhny, for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

September 17, 2023

Very knowledgeable and helpful with all phases of the car purchase and vehicle sales. No pressure More

by D.LOCHIATTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Sep 18, 2023 -

Copeland Chevrolet Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Copeland Chevrolet Hyannis to be a positive one. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

September 17, 2023

Copeland Chevrolet Dealership has the most well versed individuals that know everything about their craft More

by Ross D macCloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Sep 18, 2023 -

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

September 13, 2023

Service writer was very helpful and knowledgeable. Helped me with the estimate and got the work done in a timely manner and estimate was perfect More

by JFRAZIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Sep 14, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Sarah and our team and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

September 10, 2023

They got me the car and the registration and the inspection sticker imprinted by my insurance company. More

by MACDONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Sep 11, 2023 -

Copeland Chevrolet Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Copeland Chevrolet Hyannis to be a positive one. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

September 10, 2023

The process of getting the car was very easy and all that were involved were very nice to deal with More

by ETRIPP13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mignosa
Sep 11, 2023 -

Copeland Chevrolet Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

September 03, 2023

H is always so pleasant and professional… she took care of me once again. Can’t say enough about the Copeland team! More

by gharvey720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Sep 05, 2023 -

Copeland Chevrolet Hyannis responded

Thank you so much for your kind words for Hephzibah (H), and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

August 31, 2023

Worst service I have ever had. Very rude attendants and it several times for me to get my vehicle foxed More

by Minister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Sep 03, 2023 -

Copeland Chevrolet Hyannis responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Bryan Scarpellini Managing Partner

August 29, 2023

I think my experience may be unique and I am a very patient person, but I was not fully satisfied with my sales experience. I will say they did try very hard to make me happy, but did not succeed due More

by No Fly Zone Fishing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Whitney
Aug 29, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Bryan Scarpellini Managing Partner

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