Cook Ford

Would not return phone calls, took 7 hours to reply, gave a trade in value of $8k less than original price received, did not care one bit when we questioned the original offer and said “ok”! Terrible custome a trade in value of $8k less than original price received, did not care one bit when we questioned the original offer and said “ok”! Terrible customer service!!!!! More

All involved in my vehicle buying process at Cook Ford was very approachable, professional, and friendly. They did everything they could to meet my specific needs. I am very grateful. was very approachable, professional, and friendly. They did everything they could to meet my specific needs. I am very grateful. More

Tommy was working with us and it was the worst experience Ive ever had when trying to buy a car. He was rude and didn’t respect my husband and I. Try to scam us. I highly recommend not going there. Ive ever had when trying to buy a car. He was rude and didn’t respect my husband and I. Try to scam us. I highly recommend not going there. More

Avoid at all costs. They’ll sell you a lemon, they’ll add an extended warranty you didn’t ask for. I’ve had my truck since November and it’s still not street legal because of months of repairs and the fact t an extended warranty you didn’t ask for. I’ve had my truck since November and it’s still not street legal because of months of repairs and the fact that it takes them a month to get your plates out to you. They don’t like anyone who isn’t conservative. When you get persistent about them making it right, Tiffany who answers the phones will send the cops to your house 1500 miles away claiming harassment. These are terrible, terrible people here. More

Good service, was fast to get out, good inventory, sale person's are really friendly and he'll you find the vehicle you looking for. person's are really friendly and he'll you find the vehicle you looking for. More

Best prices in the area! Sales team easy to work with. Well worth the drive if you live further away from the dealership. Great cars and great people! Well worth the drive if you live further away from the dealership. Great cars and great people! More

Tony Evans was great. He did a lot to get us in our new car. Found the perfect color I wanted. Thanks Tony for the awesome job. car. Found the perfect color I wanted. Thanks Tony for the awesome job. More

Even though I have moved a few extra miles away from Texas City, I still go to this dealer for service. They have excellent Service advisors at this location. Stacey, John, and Taylor are top notch Advi Texas City, I still go to this dealer for service. They have excellent Service advisors at this location. Stacey, John, and Taylor are top notch Advisers. More

This is the only dealership we useBest service in town This is the only dealership we use Best service in town we have continued to use Cook ford because of their hospitality and professionalism. We have This is the only dealership we use Best service in town we have continued to use Cook ford because of their hospitality and professionalism. We have also refer our family and friends More

Very helpful sales and service people. All my needs were addressed as far as options and price. Could not have asked for a better experience addressed as far as options and price. Could not have asked for a better experience More