Cook Ford
Texas City, TX
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207 Reviews of Cook Ford
Bought my 2015 F150 in Feb 2016 at Cook Ford. Been happy with it ever since. I only have it serviced at Cook Ford. They always have the service completed in less time than I expect. They only recommend f with it ever since. I only have it serviced at Cook Ford. They always have the service completed in less time than I expect. They only recommend fixing things that need to be fixed. No surprises. I have a little over 100K miles on this vehicle. Can you believe I haven’t required to have break pads replaced. Watching closely but they say maybe the next time you need an oil change. Just had the 100k service completed. Go to Cook for a dependable vehicle and excellent service. More
Great customer service fast and friendly always buy my trucks from Cook Ford and i also use the service department for all of my trucks personal and work trucks from Cook Ford and i also use the service department for all of my trucks personal and work More
June 2021My husband and I came to Cook Ford looking June 2021 My husband and I came to Cook Ford looking the perfect truck to purchase cash and Mr. Ed Trinnin took great care of us! The purchase sta June 2021 My husband and I came to Cook Ford looking the perfect truck to purchase cash and Mr. Ed Trinnin took great care of us! The purchase started from emails about the truck we saw online , to phone conversations about the truck, and then to meeting Mr. Ed and finally purchasing our 2009 Dodge Ram 2500. I was well pleased with his professionalism , patience, and work ethnic! We highly recommend you to go and ask for Mr. Ed Tinnin! The Jefferson's More
I had the oil changed in my 2014 Mustang & the customer service was excellent. They had me in & out in approximately 45 minutes. I had other work done there in the past & I will definitely patronize them i service was excellent. They had me in & out in approximately 45 minutes. I had other work done there in the past & I will definitely patronize them in the future. More
I have never had my vehicle worked on anywhere unless Dave was there he has always treated me fair. I have 6 Ford trucks and they have all been worked on there. I did not buy any from Cook Ford because t Dave was there he has always treated me fair. I have 6 Ford trucks and they have all been worked on there. I did not buy any from Cook Ford because the sales team just could not get right on the price. I am in the market for 2 more trucks but with the prices the way they are I might have to go with another brand More
Service and Sales Departments are first rate and always make the customer feel like their reason for being there is going to be taken care of in the most efficient manner possible and always with a friendl make the customer feel like their reason for being there is going to be taken care of in the most efficient manner possible and always with a friendly smile. More
Good sales staff , very attentive and knowledgeable about the F250 truck. Online sales staff was also I formative and knowledgeable. Finance manager was quick and to the point the F250 truck. Online sales staff was also I formative and knowledgeable. Finance manager was quick and to the point More
Do not purchase an extended warranty! I have left 2 messages with Cory, 2 messages with Chris and 2 emails and a message for Nino about cancelling the extended warranty. NO ONE HAS CALLED ME BACK! They messages with Cory, 2 messages with Chris and 2 emails and a message for Nino about cancelling the extended warranty. NO ONE HAS CALLED ME BACK! They only care about the sale and have ZERO customer service once they get your money. More
I just wanted to write you a quick note to thank you for your honesty, dedication and for going above and beyond while selling me my car last week. I've always been wary of car salesman, often with good rea your honesty, dedication and for going above and beyond while selling me my car last week. I've always been wary of car salesman, often with good reason, but you've helped to redefine the stereotype. More