Cook Ford
Texas City, TX
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207 Reviews of Cook Ford
Great people! Fast service, no run around. Will definitely recommend to friends and family. Zero money down, drove out with vehicle. No hassle!! Great experience! definitely recommend to friends and family. Zero money down, drove out with vehicle. No hassle!! Great experience! More
A very pleasant experience. No hassle, no pressure .They were informative and very honest. I will never buy a Ford from any other dealer. Highly recommended. were informative and very honest. I will never buy a Ford from any other dealer. Highly recommended. More
The process was made simple for me. I was able to walk in saying what I want and left at ease knowing I had exactly that. The car salesman was upfront and honest and made sure we were comfortable with our de saying what I want and left at ease knowing I had exactly that. The car salesman was upfront and honest and made sure we were comfortable with our decision. Our finance officer was beyond helpful. He found every helpful way to get us the payment we needed. More
I loved my experience with Cook Ford! I completed my purchase from Louisiana and flew in to get the car that I wanted. I was skeptical of course but they helped me so much and made me feel so comfortabl purchase from Louisiana and flew in to get the car that I wanted. I was skeptical of course but they helped me so much and made me feel so comfortable about it. They were not pushy about making a sale and truly had my best interest at heart! I recommend Mr. Bill, Mr. Rick and Ms./Mrs. Tabitha. They’re all VERY informative and genuinely helpful. More
Stacy was professional, courteous, and efficient. Service department is always reliable and on time. I appreciate the the hospitality and refreshments. Thank you for your time. department is always reliable and on time. I appreciate the the hospitality and refreshments. Thank you for your time. More
I bought my first vehicle last night with the help of my parents from Cook Ford! As a first time buyer, they made this process hassle free and enjoyable! They answered all of my questions and truly made mys parents from Cook Ford! As a first time buyer, they made this process hassle free and enjoyable! They answered all of my questions and truly made myself and my parents feel like valued customers. Our salesman, Jody Dale, and their finance manager, Rick Gomez, even stayed well past closing to ensure I got this vehicle because of my dad’s work schedule. We were able to do the credit checks through an online form which made the process much faster once we arrived at the dealership. Through mine and my families dealings with Mr. Dale, he was extremely helpful and personable on the phone and in person. He never became pushy and made it very clear that if Cook Ford couldn’t give us their best deal, he did not expect us to buy the vehicle. Mr. Gomez was also wonderful! He again was never pushy! He informed us about different warranty packages, and we said we were not interested, he simply said “ok” and we moved on! He gave us great advice on how to improve my credit throughout this process as well. Traci Hendricks, their finance manager, who we had originally requested to deal with because of her wonderful reviews, came to us to personally to explain she was going to visit her grandchildren who she hasn’t seen in a while. She assured us we were in great hands with Mr. Gomez, game is her business card for any questions or concerns throughout the process, and truly made us feel like family. Everyone we dealt with at Cook Ford was wonderful! They made my first time buying experience go so smoothly and truly hassle free. Mr. Dale even went and filled up my 2017 Ford Explorer I purchased before we drove it off the lot! I would HIGHLY recommend Cook Ford in Texas City, TX to anyone looking to buy a new or used vehicle! They are truly amazing and made us feel like family. ❤️ More
Cook Ford has always given me a stellar experience. The buying process was one of, if not the, easiest I have ever encountered. When I really needed my first oil change, they went the extra mile with extra buying process was one of, if not the, easiest I have ever encountered. When I really needed my first oil change, they went the extra mile with extraordinary friendliness. They even waited for me even though it was almost time to close. I will continue to use Cook Ford. It is worth the drive! More