Cook Ford
Texas City, TX
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207 Reviews of Cook Ford
Great experience from beginning to end. Best deal around. Honest talk back and forth. No hype. Just helpful conversation to get us into our new vehicle. Would recommend to anyone. Honest talk back and forth. No hype. Just helpful conversation to get us into our new vehicle. Would recommend to anyone. More
My salesperson was very nice and easy to work withThe My salesperson was very nice and easy to work with The dealership was clean and everyone was nice I would recommend Cook Ford to anyone looking for My salesperson was very nice and easy to work with The dealership was clean and everyone was nice I would recommend Cook Ford to anyone looking for a ford More
Louann is honest and straightforward, a very comfortable and pleasant buying experience. Rick in finance is very thorough in explaining everything we signed. We recommend them both. RR and pleasant buying experience. Rick in finance is very thorough in explaining everything we signed. We recommend them both. RR More
Prompt, fast and professional service. First scheduled maintenance was completed when they said it would be. Thorough work. Exceeded my expectations. Clean, comfortable waiting room. Friendly, profess maintenance was completed when they said it would be. Thorough work. Exceeded my expectations. Clean, comfortable waiting room. Friendly, professional staff that listen to your needs and deliver. More
The salesman was helpful and knowledgeable of the vehicles… although I went in with a preapproved loan and had a electronic check ready to purchase the vehicle… They asked me for my Social Security n vehicles… although I went in with a preapproved loan and had a electronic check ready to purchase the vehicle… They asked me for my Social Security number for their own records and did not tell me they were going to run my credit report (I informed them that I did NOT want them to run my credit). Well, the finance man ran my credit report without my permission or knowledge and then proceeds to go into my credit history when I questioned him about it, he said that had to do that with all the customers… Then when I spoke with his manager, that was not the case! they did not have to pull my credit report if I had a e-check!! FYI be aware, they will run your credit without your permission or knowledge.. I will never purchase from them again and will warn everyone I know that they will run your credit without your permission. More
Staff was friendly and helpful my service was quick no runarounds. Salesperson was very friendly wasn't pushy and answered all my questions very well runarounds. Salesperson was very friendly wasn't pushy and answered all my questions very well More
Updated review:Initial sales experience with Tony was Updated review: Initial sales experience with Tony was great. There were some issues after the sale that both the owner and Tony reached out to Updated review: Initial sales experience with Tony was great. There were some issues after the sale that both the owner and Tony reached out to help with. Their attentiveness was very much appreciated and showed their interest in customer satisfaction. More
I give the Service Department an ”A” for great service and quick to get you on the road. I always go out of my way to come here to continue getting their great service. If there's they always seem to find and quick to get you on the road. I always go out of my way to come here to continue getting their great service. If there's they always seem to find the solution with their problem solving skills. Thank you. More
TONY was very pleasant to interact with. Compared to most dealerships I dealt with in the past it was a fairly smooth experience. I would buy from them again. dealerships I dealt with in the past it was a fairly smooth experience. I would buy from them again. More
Found a great truck at a great price. Wonderful experience. Highly recommend this dealership. Ask for Tony Evans. He will take care of your new or used car needs experience. Highly recommend this dealership. Ask for Tony Evans. He will take care of your new or used car needs More