Cook Ford
Texas City, TX
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207 Reviews of Cook Ford
Very friendly, trustworthy and helpful personnel. Have been a customer for several years because of service manager. They go the extra mile ! All my vehicles have been ford and will continue to be been a customer for several years because of service manager. They go the extra mile ! All my vehicles have been ford and will continue to be More
My boyfriend and I had a great experience with Louann! From the second we arrived she was honest and knowledgeable. She never pressured us to make a decision. Of all the places we went to, she was the mos From the second we arrived she was honest and knowledgeable. She never pressured us to make a decision. Of all the places we went to, she was the most honest and respectful. Being younger, we felt like some other places did not take us seriously. She did from the second we arrived. She told us how it was and has the best personality. We loved working with her and love the truck we purchased. Only negative experience was with Traci in the Finance Department. We felt like she was rude and talked to us disrespectfully. Thank you Louann! More
Quick, kind and upfront!! They knew I was in a pinch and did their best to help me right then and there, took an evening to get parts, but gave me a really nice loaner vehicle, and had my truck ready the ne did their best to help me right then and there, took an evening to get parts, but gave me a really nice loaner vehicle, and had my truck ready the next morning!! Thank you so much!! More
Brittany, David and Tracy were extremely helpful with my online purchase. I will definitely be purchasing at this dealership again. I can’t wait to receive my new F-150 King Ranch! online purchase. I will definitely be purchasing at this dealership again. I can’t wait to receive my new F-150 King Ranch! More
Replaced cracked windshield using insurance policy. No hassle and replacement done in a very timely manner. The extra insurance purchase was exactly what I expected. hassle and replacement done in a very timely manner. The extra insurance purchase was exactly what I expected. More
I’m very happy with my new F150 Platinum truck. I feel the deal on the truck was a good one even though I feel I should have gotten more on my trade but Bill and the rest of the staff did a good job makin the deal on the truck was a good one even though I feel I should have gotten more on my trade but Bill and the rest of the staff did a good job making my purchase experience a comfortable one. Thanks Cook Ford! More
Excellent service. Trustworthy and responsive. I will continue to bring all my vehicles to Cook Ford. They make it easy to do business with them. continue to bring all my vehicles to Cook Ford. They make it easy to do business with them. More
Pleasant experience. No hard sale pitches. First time purchase with Cook Ford was a pleasant experience. Enjoyed working with my salesperson David. Will recommend Cook Ford to friends. Five First time purchase with Cook Ford was a pleasant experience. Enjoyed working with my salesperson David. Will recommend Cook Ford to friends. Five star rating. More
Overall Painless experience I've purchased many vehicles over the years and purchasing from Cook Ford was by far the shortest time I had to spend in a dealership when financing a I've purchased many vehicles over the years and purchasing from Cook Ford was by far the shortest time I had to spend in a dealership when financing a vehicle. Everyone at the dealership was straight forward thru the entirety of the process. I will be buying from Cook for my next Ford. More
Perry was a great pleasure to be able to meet my needs for a new truck. I like the dealer because it doesn’t have a show room and looks like they run an efficient facility. They had a great selection of for a new truck. I like the dealer because it doesn’t have a show room and looks like they run an efficient facility. They had a great selection of F-250s. There was no pressure on sales. Perry was able to provide me everything I was looking for. Thanks Cook Ford More