Connecticut's Own Volvo Mazda

Emergency tire replacement I stopped in unannounced needing 3 new tires having blown one out of state. Mike at Service ordered 3 identyreplacemnts forthright other wheels, furni I stopped in unannounced needing 3 new tires having blown one out of state. Mike at Service ordered 3 identyreplacemnts forthright other wheels, furnished a loaner for 24 hrs, and did a great job on making my damaged rim look almost new. I couldn’t be more satisfied More

Extraordinary Service I thought I had checked off I would wait when I made the appointment on the web. When I got to the dealership, they thought I needed to use the shuttl I thought I had checked off I would wait when I made the appointment on the web. When I got to the dealership, they thought I needed to use the shuttle. It was a major service job--120,000 miles--and would take a long time so I took the shuttle home. They called me in four hours to say they were finished and the shuttle could pick me up right away. The car didn't need the extensive work recommended so my cost was half the original. Frank at the service desk was courteous and helpful in explaining everything to me. More

Good used car experience I dealt with Marilyn and she was helpful in getting my first used car, a Mazda 3. The gentleman who handled my sale documents was very knowledgeable a I dealt with Marilyn and she was helpful in getting my first used car, a Mazda 3. The gentleman who handled my sale documents was very knowledgeable and answered all of my questions. More

Mark was awesome Great experience from start to finish . Mark was knowledgeable and willing to work with us on the price of the vehicle. Delivery of car was quick and Great experience from start to finish . Mark was knowledgeable and willing to work with us on the price of the vehicle. Delivery of car was quick and easy! More

Excellent sales person and vehicle I was treated very good and received an excellent price on the vehicle.I strongly recommend this dealership to anyone.Keep up the good work and a than I was treated very good and received an excellent price on the vehicle.I strongly recommend this dealership to anyone.Keep up the good work and a thank you again to Gary More

No Follow Thru I tried to buy a Volvo from a salesperson who was very nice but in the end we weren't able to get the job done. The car took a while to come in after I tried to buy a Volvo from a salesperson who was very nice but in the end we weren't able to get the job done. The car took a while to come in after being ordered which was fine but we didn't get any updates so finally called after 3 months and the salesperson said it was scheduled to come in to the lot the next day! Ok well 4 days go by and no update so call again, it didn't make it on that shipment but was now scheduled a few more days. I asked if we could finalize the numbers. Long story short that took a week to do and we even stopped by the dealership to try to get the final numbers and the response from the receptionist was that the salesperson was busy and they had no idea how long it would take. They didn't offer to try to find out if they would free up quickly or if there was someone else that could help us but just shrugged their shoulders at us. We decided to try and wait a few mins and after 15 mins just left. Finally got a call 10 mins before the dealership closed with the numbers - I said I had to think about it and got back to them the next business day that I decided it was going to work. Now I can't get them to call me back to get my deposit refunded - it's been a week. Just a really strange experience. More

Great product and great customer experience I've never had a bad experience with Mazda vehicles and the sales person, Marylyn, was actually a pleasure to deal with. She didn't act like a "used c I've never had a bad experience with Mazda vehicles and the sales person, Marylyn, was actually a pleasure to deal with. She didn't act like a "used car salesman" More

Great Service Experience Brought in my 2013 Volvo S60 in for 40,000 service. Appointment made by phone and scheduled for a time convenient to me. Service manager explained upf Brought in my 2013 Volvo S60 in for 40,000 service. Appointment made by phone and scheduled for a time convenient to me. Service manager explained upfront everything that would be serviced and approx. time it would take. Service department noticed that I needed rear break pads, called me to confirm the service and how much it would cost so there was no suprises. Service was completed on time. When I arrived to pick up my car, I asked if they could also install a new battery. They did so promptly while I enjoyed a fresh cup of coffee in their waiting area. I could not have expected better service. I purchased my Volvo at this dealership and can honestly say that the sales and service experience has been great! More

Great Salesperson It is a Friendly and reasonable shopping experience. Very warm atmosphere, this is the 3rd time we have purchased with Mazda Milford, we will continu It is a Friendly and reasonable shopping experience. Very warm atmosphere, this is the 3rd time we have purchased with Mazda Milford, we will continue to shop there. They appreciate the informed customer, and my husband is a car guy. More

Thank you for Saturday Service Hours! My hours at work recently changed at work so I really appreciate the offering of Saturday hours. I use to go for service early weekday mornings - now My hours at work recently changed at work so I really appreciate the offering of Saturday hours. I use to go for service early weekday mornings - now I have to get to work earlier (take train to Greenwich) so this has been so helpful! Francis LaManna was great! More