
Conley Buick GMC
Bradenton, FL
Filter Reviews by Keyword
By Type
136 Reviews of Conley Buick GMC
Been here a few times for service. Overall good experience. However, last time I went, it took them 4 hours to swap out a couple valve stems and do a tire rotation. OK, I can get ov Overall good experience. However, last time I went, it took them 4 hours to swap out a couple valve stems and do a tire rotation. OK, I can get over it. However, they gauged huge marks in my back left wheel that they said they’d take care of. It’s been 2.5 months and they have yet to call me back to set up a time to fix their mistake. I’ve even called back 5x to try to get a hold of John, my service manager, and it’s the same old song and dance: he’s not available or he’s waiting on a loaner. Absolutely disgusted with this experience. More
My purchase at Conley BuicK GMC went perfectly. My salesman Richie Averill made the process a breeze. I’m looking forward to doing business with Conley again. My salesman Richie Averill made the process a breeze. I’m looking forward to doing business with Conley again. More
Bobby Martin was instrumental in making the sale of my new GMC Sierra possible. He was incredibly professional, understanding, and a clear communicator. Bobby facilitated the sale and took care of all th new GMC Sierra possible. He was incredibly professional, understanding, and a clear communicator. Bobby facilitated the sale and took care of all the necessary paperwork ahead of time. He was honest and transparent throughout the entire process. It's definitely worth the drive to purchase a vehicle with Bobby at Conley GMC. The rest of the staff at Conley GMC are also very helpful. This dealership is family-owned and definitely worth checking out when you're in the market for a new vehicle. (I've purchase cars from other dealerships before, but I really wish I had dealt with Bobby Martin at Conley GMC for those purchases). More
This is distinctly a boys club. If you are not part of the club, they could care less about you. Yes they got to dealership of the year on the backs of their employees. There is n If you are not part of the club, they could care less about you. Yes they got to dealership of the year on the backs of their employees. There is no care nor family mentality. They will take away what you have earned and say oh well. Not good people. More
Purchased a 2023 GMC Sierra 1500 Elevation from Bobby Martin at Conley Buick GMC. This was the best experience I’ve ever had purchasing a vehicle. Staff was friendly and genuine. Bobby went out of his wa Martin at Conley Buick GMC. This was the best experience I’ve ever had purchasing a vehicle. Staff was friendly and genuine. Bobby went out of his way to show us multiple vehicles to find the right vehicle for us. We did not feel rushed or pressured to purchase this vehicle throughout the whole process. Normally when buying a vehicle in the past it has taken hours/days of back and forth to get a “deal” or even fair offer with a trade in. Not at Conley! We were immediately offered a more than fair offer for our GMC Canyon trade in! Eric Purdam (Sales Manager) made sure to get us a great deal without any hassle! We were out of there in less than 2 hours! Bobby made sure to get our truck detailed, full tank, and the technology all set up with us. Please Ask for Bobby and Eric when you go there! They are both wonderful and will change your views on purchasing at dealerships! More
My Car was dropped after a collision on December 30. Today is March 23 and have no word on when my car is goin to be ready. I call almost on a weekly base because they don't bother to give you an update Today is March 23 and have no word on when my car is goin to be ready. I call almost on a weekly base because they don't bother to give you an update on the repairs status. After waiting patiently week after week I was told last Friday 3/17 (after I called) that my car was going to be ready next Monday (3/20) and they will call me back to pick up. Today 03/23 and still waiting for the shop to call me. This is the worst car body shop repair experience in my life, very stressing and if you need your car serviced or repaired look elsewhere. Worst customer service ever. PSD I cannot give a review on the shop repair, until I get back my car who knows when. I don't have great expectations. Hopefully I am wrong. I cannot stress enough to say look elsewhere. At least not for body shop. More
Took a week to get an online appointment. When I got there they told me the transmission mechanic doesn't work everyday and I would have to leave the truck for a few days until he comes in. When I got there they told me the transmission mechanic doesn't work everyday and I would have to leave the truck for a few days until he comes in. Asked if there was anything online that would have told me that and they said "no". Asked if I had just wasted my time bringing the truck there and a service consultant who was working near where I was laughed and said yeah, pretty much. More
Now I know why car salespeople get such a bad rap. They talk one price and ultimately send a quote with a much higher price. Snake oil sales techniques. They talk one price and ultimately send a quote with a much higher price. Snake oil sales techniques. More
Just bought a new truck at Conley Buick GMC and it was well worth the drive to Bradenton. Ask for Kurt in sales, he's new to the area, but he made the process very easy. Kyle took care of the finance pa well worth the drive to Bradenton. Ask for Kurt in sales, he's new to the area, but he made the process very easy. Kyle took care of the finance part and was great to work with. I've looked at several GMC dealerships and I'm glad I found these guys. More
I waited several weeks for a part to come in, two more weeks for and appointment for the repair. I had to call several times to set up the appointment because I was transferred to lines that no one picked weeks for and appointment for the repair. I had to call several times to set up the appointment because I was transferred to lines that no one picked up. I show up for my appointment and wait for two hours before I'm told that they can't find the part! More