Commonwealth Volkswagen

Jim Stratz and others at Commonwealth made buying a new Volkswagen a very easy and pleasant, pressure-free experience. They either had the answers or very quickly obtained the answers to all of my questio Volkswagen a very easy and pleasant, pressure-free experience. They either had the answers or very quickly obtained the answers to all of my questions. In addition, they took care of all the paperwork, I didn't have to do anything except sign my name, give them a check, and notify my insurance company. They took care of trips to the Registry of Motor Vehicles and my insurance agent, and payment of the sales tax. Even the price, while not the lowest I perhaps could have negotiated, seemed to be a good fair deal. So far in my life, I have purchased at least 13 new automobiles (11 of them Volkswagens), and this experience was the best, by a wide margin. I have been bringing both of my Volkswagens to their shop for regular service, and a couple of major repairs, ever since they obtained the Volkswagen franchise several years ago. I have always been treated very well, and the quality of their service work has been top-notch. I highly recommend the Commonwealth Volkswagen dealership. More

I have given these ratings because Commonwealth Volkswagen gave my family a great experience car shopping. They gave good descriptions of all of the models and their features so we had a lot of cho Volkswagen gave my family a great experience car shopping. They gave good descriptions of all of the models and their features so we had a lot of choices. Purchasing the Jetta, we got an unbeleivable deal and we are completely satisfied with the car. More

I walked into this dealership after having a negative experience with another one. I was 7 months pregnant, losing my patience and running out of time to get my vehicle. I called the dealership at 5:45 experience with another one. I was 7 months pregnant, losing my patience and running out of time to get my vehicle. I called the dealership at 5:45, explained my situation, and Daniel (the manager) made an appointment to meet with me right away. I had bought my car by 7:15pm. It was one of the least painful car buying experiences I've ever had, and it was evident that they were going out of their way to respect my time and my budget. Excellent customer service. More

The salesman and other staff were very courteous and accommodating. They responded to my voice mails in a timely manner. They were able to match the price of a vehicle I had seen at another dealership t accommodating. They responded to my voice mails in a timely manner. They were able to match the price of a vehicle I had seen at another dealership that was lower than their sticker price. They had to search for the vehicle I wanted and found one. More

I recently purchased a new golf TDI from Commonmwealth, and my overall experience was great! As a first time car buyer I was reffered to them by family members, who have had great experience doing busines and my overall experience was great! As a first time car buyer I was reffered to them by family members, who have had great experience doing business there in the past. Long story short Nick, Jim, and Dennis worked with me and got me exactly what I was looking for within my price range. I feel that everyone was honest and extremely upfront with regard to the entire transaction. The entire staff I dealt with at the dealership was very friendly and helpful. I would recommend Commonwealth Motors to anyone. More

Best Dealership to be at. First day I went there I was greeted by numerous VW personals and was offered coffee/water and cookies. Then sat down and explained what I was looking for as far as the type of c greeted by numerous VW personals and was offered coffee/water and cookies. Then sat down and explained what I was looking for as far as the type of car and price. I was then explained all of the options of the car as far as payment options for lease and buy. I worked with Dennis Millman and Jim Stretch and they helped me get the price and the type of car I was looking for. I have never been treated as nicely before at any other dealer. Most dealers put so much pressure of the buyer that it makes you feel uncomfortable and not want to buy anything but this wasn’t the case at Commonwealth VW. Dennis and Jim treated me with care and patient as I understood the purchasing and leasing process of a new car. Commonwealth Volkswagen went over and beyond to make sure I got exactly what I went there for. They processed the paper work quickly and before I knew it I was on my way home with my new 2010 CC. Thank you More

I have had good luck with Commonwealth Motors. I like that they check to make sure that there are no recalls on the vehicle and they give me options. If they give you shuttle rides and rentals if you nee that they check to make sure that there are no recalls on the vehicle and they give me options. If they give you shuttle rides and rentals if you need them. They always fix it right the first time. More

We visited a lot of dealerships as I was looking at three different models. Once I decided exactly what I wanted - VW EOS Lux, I then went to 3 or 4 VW dealerships. Everyone at Commonwealth was great and J different models. Once I decided exactly what I wanted - VW EOS Lux, I then went to 3 or 4 VW dealerships. Everyone at Commonwealth was great and Jim was awesome. (I had been ready to purchase a car two days before at another local dealership but the salesman there was so obnoxious I took my checkbook (and my husband) and walked out). No pressure from Jim or anyone else at Commonwealth, everyone was very nice; it appeared that everyone there liked working there too which says a lot. They did not have the car I wanted on the lot but said it was not a big deal, they could certainly find me one....and did, within just a few minutes. I think I am going to be very happy dealing with them. More

I went to Commonwealth Motors specifically because they had multiple types of car brands. I went to look not sure on buying or brand yet. Keith was friendly, able to relate well, patient, and versed in all had multiple types of car brands. I went to look not sure on buying or brand yet. Keith was friendly, able to relate well, patient, and versed in all brands and models on the lot. I initially went to the Kia dealership where he was stationed that day. When I didn't find what I was looking for he brought me over to Volkswagen in the pouring rain and hail he was a trooper. I was going to buy a used car, he actually found me a car that was brand new and a great deal. I didn't intend to but I bought on the spot. I love my Jetta and we got a great rate and within the monthly payment I had set before I walked onto the lot. Keith kept his word all the way. I feel good about my decision. More

I called in for a service appointment and was given the option of that afternoon. I drove right into the shop (very cool:) and was greeted immediately by Marc and Jim at the service desk. I brought my Pass option of that afternoon. I drove right into the shop (very cool:) and was greeted immediately by Marc and Jim at the service desk. I brought my Passat in for a 60,000 mile service and was told it would be about 2 hours. After about an hour, Jim came out and told me that my rear brakes were getting very low and recommended changing them. I suspected that they needed to be since I had never changed them, but had to pick up my son from school and couldn't wait another 2 hours. They offered to rent me a car (at no cost to me!!) and assured me I could come back the next day and pick up my car. I returned the next day to a completed and cleaned car. There are VW dealers closer to my house in NH, but Commonwealth has won my business! More