
Commonwealth Volkswagen
Lawrence, MA
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452 Reviews of Commonwealth Volkswagen
I went in with a quote from another dealer and my deal was matched. I love my new Jetta Sportwagen and will definately recommend this dealer to all my friends and family. Jeff and Jim were incredibly he was matched. I love my new Jetta Sportwagen and will definately recommend this dealer to all my friends and family. Jeff and Jim were incredibly helpful and polite. I got everthing that I wanted in my new car and more. Their slogan of shop us last was true More
When I brought my vehicle in for it's 5000 mile service Marc explained what was going to be done and what the cost would be. I explained that I had a $10 coupon and a 10% coupon and Marc accepted the $10 c Marc explained what was going to be done and what the cost would be. I explained that I had a $10 coupon and a 10% coupon and Marc accepted the $10 coupon. I also explained that I had a problem with my directional light performance as well as the CD hanging with the display saying "WAITING" instead of playing the CD. Marc had them check the directionals (found nothing wrong) because when I brought the car in they were now working correctly. He also explained that they were ordering a replacement radio/cd player to replace the current one that was not functioning correctly. Marc told me that they would call me when they received the new radio/cd. My cost was just for the 5000 mile OIL CHANGE. Lamar has stopped by the two times I have had the car in for service and made sure that everything was acceptable to me. Lamar is the salesperson that sold me the car and I would recommend anyone wanting to buy a car to see him for a very good deal and a very pleasant experience buying a car. In the past year this is the second car that I have purchased from Lamar and Commonwealth Motors. I would and will recommend this dealership to anyone. More
I made an appointment to have my car looked at after having $650.00 worth of work the previous week . It was not sounding right I thought it may be related. The appointment was for a thursday morning fo having $650.00 worth of work the previous week . It was not sounding right I thought it may be related. The appointment was for a thursday morning for me to drop off, I was told I would receive a call before any work would be performed. Saturday morning I called and my car had not been looked at YET. Finally on Monday my car was looked at and diagnosed! I find this unexceptable, the week befor they had my car for a week as well. I am NOT happy with this service at all. Brenda More
Great service, as soon as i got in is as soon as i came out, happier than my visit as i walked in! The service was very quick, and the hospitality was untouched. I really felt like i was at home at the com out, happier than my visit as i walked in! The service was very quick, and the hospitality was untouched. I really felt like i was at home at the commonwealth dealership Thank you Volkswagen!!!! More
I was given quick, friendly service, the services advisor was thorough in telling me what service will be done and how long it would take. Answered all my ?'s thoroughly. Also suggested a way I could obtai was thorough in telling me what service will be done and how long it would take. Answered all my ?'s thoroughly. Also suggested a way I could obtain a rebate on wipers I needed. Didn't pressure me to get any service done I did not need. More
Everyone at the dealership was extremely helpful and friendly. I asked them to hold a vehicle for me because we were closing on a house later that month. They complied with no issues. Out of the seve friendly. I asked them to hold a vehicle for me because we were closing on a house later that month. They complied with no issues. Out of the several dealerships that I visited looking for a new vehicle, Commonwealth was the only one that agreed to this. Thank you. More
The sales man that I dealt with where very helpful and not pushy to get my business right away. They where very concerned that I was happy and that means a lot to me. Very nice and informative staff and I not pushy to get my business right away. They where very concerned that I was happy and that means a lot to me. Very nice and informative staff and I would deff choose them again and I would send mt family and friends! More
Dealer understands the uniqueness of VW buyers and thinks about long term relationship rather than fast sales. As with all car dealers negotiating the final price is never fun. This dealer was better than about long term relationship rather than fast sales. As with all car dealers negotiating the final price is never fun. This dealer was better than most but paying a fair price for a car is still hard work. More
i walked into Commonwealth on Wednesday night ready to buy a car, saleman was attentive, prompt, courteous, professional and very willing to negotiate a FABULOUS deal. I have done business with Commonwea buy a car, saleman was attentive, prompt, courteous, professional and very willing to negotiate a FABULOUS deal. I have done business with Commonwealth in the past, and will NEVER go to another dealer. We had one slight glitch, but it was rectified and two days later I drove off in my new car, satisfied and most happy.... Thank you, Commonwealth, Bernadette Lionetta Andover, MA More
Everyone I spoke with at Commonwealth Volkswagen was very friendly and extremely helpful. Each employee discussed features of the car in great detail and did a fantastic job answering all of my questions. I friendly and extremely helpful. Each employee discussed features of the car in great detail and did a fantastic job answering all of my questions. I particularly appreciated the employees’ dedication in seeing that my questions were answered as thoroughly as possible. Unlike my experience with salespeople at other dealerships, I never felt pressured to buy on the spot. At Commonwealth, the employees presented me with a large amount of information about the vehicle in order for me to make an educated decision. I also appreciated the salesperson’s patience and willingness to discuss financing options. Overall, I enjoyed my experience at Commonwealth Volkswagen and would recommend the dealership to anyone interested in buying a new car. More