
Commonwealth Volkswagen
Lawrence, MA
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449 Reviews of Commonwealth Volkswagen
Awesome experience! I knew exactly what I wanted for a new car and Commonwealth VW was able to deliver. From the sales process, financing and delivery, I could not ask for a more enjoyable car-buying exp new car and Commonwealth VW was able to deliver. From the sales process, financing and delivery, I could not ask for a more enjoyable car-buying experience. This is my 4th car from Commonwealth and my best experience yet! More
Great customer service, always willing to meet your needs. Will go above and beyond to make sure you are happy with your purchase. When I picked up my vehicle, Mark made sure he was there, he made sure needs. Will go above and beyond to make sure you are happy with your purchase. When I picked up my vehicle, Mark made sure he was there, he made sure I was satisfied with everything before I drove away- even though he was not scheduled to work that particular day. More
I visited Commonweath Motors after viewing a 2008 Cadillac DTS on their website. It was the vehicle that actually got me to the dealership but it was the price and excellent customer service that ha Cadillac DTS on their website. It was the vehicle that actually got me to the dealership but it was the price and excellent customer service that had me closing the deal. Thanks to all the folks at Commonwealth...you actually made buying my new car very pleasurable ! ! ! More
We had a great purchasing experience at Commonwealth. Josh Palmieri greeted us at the door and took us through the whole process patiently and professionally. I had many questions and concerns. Josh took Josh Palmieri greeted us at the door and took us through the whole process patiently and professionally. I had many questions and concerns. Josh took the time on a very busy weekend to answer all our questions and let me test drive multiple models making sure I was happy with my 2011 Jetta S. I was very impressed with the after purchase follow up. I received calls from Josh, senior management, and the service manager making sure I was happy with my purchase and if I had any questions regarding the car. You are not forgotten once you sign the sales agreement. I have not had the opportunity to use the Service Department yet but from what I've seen, it is modern, professional and the shuttle service certainly makes maintenance less of a chore. I would definitely recommend Commonwealth Volkswagen and Josh to others looking for a Volkswagen. More
Nick Tziolis was great - He made us feel comfortable and helped us to choose the right vehicle for us (without pressure) After I took the volkswagen home I called Nick several times with questions and he w helped us to choose the right vehicle for us (without pressure) After I took the volkswagen home I called Nick several times with questions and he was always courteous and helpful . I would recommend Commonwealth Volkswagen. More
The experience at Commonwealth was highly professional. I did not feel pressured to buy and back many time to look and browse. Once I made the decision to buy I was greeted by Cory at the door. He took l I did not feel pressured to buy and back many time to look and browse. Once I made the decision to buy I was greeted by Cory at the door. He took lots of time to answer all my questions, we went for several rides then I decided on the Jetta TDI. Cory was new at the job by only one week but surprised me with his knowledge of the car and the technical aspects. Additionally, if he could not answer a question he would take the time to find out and was open and honest with his answers. I was also given a tour of the repair facilities and told of the process that I would follow when service is required. The tour included the finance department as well. The experience was very positive and comfortable. Very Pleasant. More
CW motors again does not fail me. I just completed my 4th used car purchase with them. They are friendly, straightforward, and patient with my multiple visits. Nick is another new face at CW but he fit 4th used car purchase with them. They are friendly, straightforward, and patient with my multiple visits. Nick is another new face at CW but he fits right in with what I have come to expect from CW employees. He is friendly, answered my questions, did not push or pitch. As with my other vehicles, my service and repairs will at CW as I know they will stand by thier sale and services. More
Nick was very friendly and it was a very comfortable experience. He did not pressure us at all. Customer service didn't end at the sale. I would definitely recommend Commonwealth Motors to anyone looki experience. He did not pressure us at all. Customer service didn't end at the sale. I would definitely recommend Commonwealth Motors to anyone looking. In the future, when I need a new car I will use Commonwealth motors again. More
my husband and I came in looking to trade our pick up trck for a Jetta. Jeff was very helpful in showing us ou vehicle options and explaining the differences in the models. It was a very hard decision to trck for a Jetta. Jeff was very helpful in showing us ou vehicle options and explaining the differences in the models. It was a very hard decision to trade in our truck and wanted a fair trade in value. Both Jeff and the business manager worked very hard on getting us into the vehicle we wanted, keeping our payment within the range that worked for us and for getting us a fair trade value on our truck. Overall our experience with Commonwealth VW was very positive and the staff was very accomodating and friendly! I would reccomend this dealership to family & friends. More
I am a repeat customer of Commonwealth motors. I have always been happy with the services I have received at this company. It is close to my home and convenient when i need to bring it in for service. Th always been happy with the services I have received at this company. It is close to my home and convenient when i need to bring it in for service. They offer a shuttle service to work or home too. More