
Commonwealth Volkswagen
Lawrence, MA
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453 Reviews of Commonwealth Volkswagen
Looked at several different car brands and liked the new Passat after a visit to Commonwealth VW we came to terms on a SE model Passat. But had some second thoughts when we got home based on a test drive J Passat after a visit to Commonwealth VW we came to terms on a SE model Passat. But had some second thoughts when we got home based on a test drive Josh had suggested of the new Volkswagen CC which we really liked but thought it was a little more than we wanted to spend. Called Josh the next day and let him know what we were thinking he asked us to come back in and see what he could do. We ended up leasing the CC which we could not be happier with, right within our budget. More
They advertise--Shop us Last--and it works. Friendly nice They advertise--Shop us Last--and it works. Friendly nice staff,easy to work with. New facility that is very clean and user friendly. Second V They advertise--Shop us Last--and it works. Friendly nice staff,easy to work with. New facility that is very clean and user friendly. Second Vw lease with Commonwealth. Never any surprises. Service department does a nice job. Happy-- repeat customer. More
I had an awesome experience with this dealer. The service representative (Samuel Oliver) was very helpful on the phone.He was very patient with my querries and gave me the correct suggestion and prices for t representative (Samuel Oliver) was very helpful on the phone.He was very patient with my querries and gave me the correct suggestion and prices for the services. I would recommend Commonwealth to all my friends. More
I thought they were very accomodating with my endeavors. The whole process was very swift and allowed for me to continue with my life. Overall, I felt the experience was very positive and would convince me The whole process was very swift and allowed for me to continue with my life. Overall, I felt the experience was very positive and would convince me to purchase another vehicle. More
We arrived at Commonwealth Motors looking for a used car for our daughter. We met Nick at the VW dealership and he was excellent. He took time to walk around and show us some options. More importantly he for our daughter. We met Nick at the VW dealership and he was excellent. He took time to walk around and show us some options. More importantly he listened to us and helped us to determine what we needed. We ended up leasing a vehicle that we feel will be very safe and an excellent option. He was knowledgeable about VW, but also about the others cars within the Commonwealth family. Would go back in a heartbeat. More
I was very happy with the salesperson Nick. He was very helpful, polite, knowledgeable, and friendly. I would recommend family and friends to go to Commonwealth Volkswagen and see Nick. All the employees helpful, polite, knowledgeable, and friendly. I would recommend family and friends to go to Commonwealth Volkswagen and see Nick. All the employees there were nice also. More
Excellent buying experience. Time from arrival at the dealership to closed sale was less that 90 minutes. My wife and I had a very good idea of exactly what we were looking for before heading to the deal dealership to closed sale was less that 90 minutes. My wife and I had a very good idea of exactly what we were looking for before heading to the dealership, and Nick worked with us to make sure we arrived at a deal that made both sides happy. Just a great buying experience! More
Nick was a pleasure to work with. He was laid back but still so helpful. We did not feel pressured by him in any way. He does a fantastic job!! still so helpful. We did not feel pressured by him in any way. He does a fantastic job!! More
On July 29th, 2011 while stopped in traffic I was on the receiving end of a hit-and-run collision totaling my 2007 Nissan Versa. The driver stayed on the scene just long enough to see me stumble from the c receiving end of a hit-and-run collision totaling my 2007 Nissan Versa. The driver stayed on the scene just long enough to see me stumble from the car to pull my then five week old daughter from the car. The Versa may not have been much of a car but it was paid for, and due to day car bills on the pending horizon I didn’t go willingly into the ‘new car process’. By the time I had made it through the mountains of insurance paperwork and did my due diligence my checking out other makes and models, my last nerve had indeed become frayed from other lots desperately trying to put me into cars I had no interest in. Upon entering into Commonwealth Motors VW, I was greeted by Mark Mathurin who took the time out to listen to my story and just let me go at my own pace. When I expressed an interest in the the VW Golf’s Mark’s sales pitch was based around the safety of the car, tailored impressively to my ‘hot button’ issues. When a fair price was offered for a 2011 Golf, which had to be brought into the lot, I signed ready to close the deal. Not having a credit card or check in hand for a deposit Mark allowed my wife and I to take the test drive car (a 2012 Golf) off the lot and back to Georgetown to pick up a check. Given the limited availabilities of the 2011 Golfs (in August of 2011) and my limited remaining days with my insurance rental when it was determined getting me into a 2012 Golf was going to be easier for everyone involved Dennis the sales manager on duty (it was Mark’s off day) renegotiated the deal accordingly. Ultimately the sales cycle is a fluid one. If I good car dealer can be judged by customer satisfaction then a GREAT ONE can be judged by their actions when everything doesn’t go exactly to plan. If all of the other Commonwealth lots are like Commonwealth VW, then Commonwealth Motors is a great dealership. More
The salesman was knowledgeable and helpful. There was no pressure. The purchase was a very positive experience. The price was reasonable. The car was ready when promised and salesman went over the car pressure. The purchase was a very positive experience. The price was reasonable. The car was ready when promised and salesman went over the car features. More