Commonwealth Volkswagen

I just purchased a 2013 Jetta from Commonwealth and had a great experience working with William. He was very helpful and went above and beyond to help me through the process with purchasing my first car. He great experience working with William. He was very helpful and went above and beyond to help me through the process with purchasing my first car. He was very thorough and was able to guide me to the model that I was looking for in terms of the price and features. He took the time to get the car ready for me and go over everything I needed to know without rushing through it. He made my first experience with finding the right car for me fun and most importantly, easy! More

On the advice and recommendation of family members, I visited Commonwealth Volkswagen on 11/12/12 seeking to purchase a 2012 Beetle. I found Jeffrey Mercedes to be extremely knowledgeable, enthusiastic a visited Commonwealth Volkswagen on 11/12/12 seeking to purchase a 2012 Beetle. I found Jeffrey Mercedes to be extremely knowledgeable, enthusiastic and informative in all aspects of the vehicle I would ultimately purchase. I would not hesitate to purchase another vehicle through Commonwealth Volkswagen More

I received a courtesy pick up from Commonwealth for my company car. Having never driven the CC before, this dealership took the time to walk me through the features of the car, take a quick trip w. me on company car. Having never driven the CC before, this dealership took the time to walk me through the features of the car, take a quick trip w. me on the road to make sure that I understood everything about the car to insure that I was fine when I left. What great service I received even though all they got was a delivery fee. Based on my experience yesterday w. Commonwealth, first I will have the company car service their but also when my trade my personal car, a BMW, if I like the CC, we will look at VW and Commonwealth purchase our next car due to the employee I worked with yesterday. Excellent experience - better than I have experienced at BMW Peabody where my husband and I have purchased 3 cars. More

I had a totally positive experience with Commonwealth and have already recommended it to friends. This was my first time buying a car, so I was kind of nervous, but Tyler made the whole experience so easy! have already recommended it to friends. This was my first time buying a car, so I was kind of nervous, but Tyler made the whole experience so easy! He thoughtfully and considerately answered all my questions, no matter how small or inconsequential they seemed. I plan on sending any friends or family that buy a car to him. Overall, my car shopping experience was fun and exciting! Not stressful like I've heard from others. More

Commonwealth Motors has provided me with a great first lease experience. The dealership and the staff have been awesome and extremely helpful. I would highly recommend this dealership. lease experience. The dealership and the staff have been awesome and extremely helpful. I would highly recommend this dealership. More

This is my first dealer review and based upon my experience at Commonwealth Volkswagen, I will be writing many positive reviews for years to come. The bottomline is that my wife and I agreed that C experience at Commonwealth Volkswagen, I will be writing many positive reviews for years to come. The bottomline is that my wife and I agreed that Commonwealth Motors will be our car dealership for life (I'll even bring my sons and their grand kids to get their cars from Commonwealth). There is a team chemistry at Commonwealth that is simply remarkable. At every level the service was professional, personal, compassionate, and most importantly fun. Each person had a critical role in this experience and we want to recognize the staff by name. Andrew J. Mercer-Medeiros. Andrew was our primary sales rep and he is an entrepreneur in the making. At a young age, Andrew is doing things that some people involved in business for many years have never mastered. First, he welcomed us with a warm and sincere smile (not the used car salesman smile that I've experienced at other dealerships). He expressed a genuine interest in us and our family and wanted to know exactly what we wanted. He also took time to know us personally and what we were looking for. Andrew is also passionate about Volkswagen and believes in the product. This passion really instilled a level of confidence in us that we were making the right choice to go with Volkswagen. He is a true professional and I expect him to be a business owner and entrepreneur in the years to come. Steve Consoli. Steve should be teaching part time at the Harvard School of Business. He provided powerful and steady leadership and we appreciated all his efforts to provide us with a deal that satisfied our budget. There is a calming presence about Steve and he exudes a professionalism that sends the message, "It's alright, we'll find a way to get this done." Steve also has a warm smile and demeanor that makes doing business with him a pleasure. Jeffrey Mercedes. Jeffrey is a brave soul who threw himself into the monumental task of watching our four-year old twin boys. Jeffrey is truly the "baby whisperer." In all seriousness, Jeffrey should be in charge of the child care center at Commonwealth, the man has a gift! We were concerned about bringing the boys to the dealership during the signing process because we knew that they were a handful. We really appreciated that Commonwealth is a family friendly environment and we were never made to feel that the boys were a nuisance. We appreciated the love and concern that the staff, Jeffrey in particular, showed the boys. Ron Rondeau. Ron is a very intense professional (definitely type A personality) but he also showed us a lot of heart and compassion. We appreciated his efforts to get us a credit approval with Volkswagen even though our credit was less than stellar. He also explained the lease contract very carefully and we felt confident that we were entering into a lease agreement with our eyes wide open. This is the first time that we have ever leased vehicles and based upon our experience, we will definitely do it again. Ron also passed the toughest test-- my son Francesco loved to be in his office. Children are like dogs-- they can sense whether a person is good or not. Francesco's love of Ron communicated to me that Ron is a good soul. Dennis Millman. Dennis should teach a course on how to provide service. He always greeted us with a smile and always offered his assistance. His most critical contribution was giving balloons to my boys (how did Dennis know that balloons are our sons' favorite toys?) He also shared his story about how he and his wife were expecting twins. That was a common theme that we experienced at Commonwealth-- the staff was always finding ways to provide a human connection and to make us feel welcomed. Joshua Palmieri. Joshua reminds me of Ron Howard from the Andy Griffin Show and Happy Days: He brings a small town warmth with a wonderful sense of professionalism. Joshua assisted us in the last leg of the lease process by helping us get inspection stickers and provide additional information about the car. We appreciated his help in removing the cheesy white Commonwealth stickers and replacing them with the groovy silver plastic logos. Having a warm and smiling face at the conclusion of our experience meant a lot. As we stated before, Commonwealth Motors will be our car dealership for life. We forgot to mention a very important story. This is our SECOND great experience with Commonwealth Motors. In 2008 my wife went into early labor and she was pregnant with triplets. Because of the premature birth, we lost our girl and the two boys stayed in the neonatal intensive care unit for almost five months. We had to declare bankruptcy in 2010 because of the accumulated bills that our health insurance did not cover. We really appreciated that Commonwealth Motors was the ONLY dealership that gave us a fair deal on a loan for a 2011 Chevy Equinox. We had returned to Commonwealth Motors because we appreciated the staff's professionalism and most importantly their compassion. In the end, we should thank Mr. Charles Daher for building a truly great American company. More

These guys worked for two days - literally - to find us a car that fit perfectly with both our needs and budget. We walked in skeptical and walked away grateful. car that fit perfectly with both our needs and budget. We walked in skeptical and walked away grateful. More

Great Service, Extremely happy with my purchase at Commonwealth Volkswagen. I plan to continue leasing with them even after my current lease is over in 2016. Commonwealth Volkswagen. I plan to continue leasing with them even after my current lease is over in 2016. More

Truly I would rather do about a thousand other things than go out and buy a car, but since they don't fall out of the sky and land in your driveway for the taking, well then it needs to be done. So, con than go out and buy a car, but since they don't fall out of the sky and land in your driveway for the taking, well then it needs to be done. So, considering that I do not enjoy the experience in general, we indeed had a great experience w/our sales person Josh and Sam who went over the financing end of things. Thanks for making something I hate to do, about as good of an experience as we could have had! More

jeff was very helpful and willing to ask the right questions.i will keep you all in mind for all my needs and hope to see everyone always.louis questions.i will keep you all in mind for all my needs and hope to see everyone always.louis More